This company is a scam!!! I ordered a pair of Tom Ford glasses, paid and received a receipt via email on 24/4. When I now try to contact them they don't answer. Their chat function is a scam, you hav... See more
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See what reviewers are saying
Absolutely amazing company! Found the exact same frames I was wanting over £100 less than any other site. Prescription lenses were ordered for them and still arrived less than 48 hours later, in origi... See more
Having looked at several companies I decided to order from uniglasses as they were cheaper than most, excellent reviews and based in the UK. Discovered that ordering from outside the UK could lead to... See more
An absolutely fantastic experience from start to delivery. Ordered on a late Thursday night and received Saturday morning. A lot of care in packing and presentation!!! It’s very rare for me to le... See more
Company details
Written by the company
Branded glasses & sunglasses - Free shipping worldwide
Contact info
6 Royal Exchange Arcade, M2 7EA, Manchester, United Kingdom
- 0161 834 5555
- hello@uniglasses.com
- uniglasses.com
4.4
Excellent
729 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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This company is a scam!!
This company is a scam!!! I ordered a pair of Tom Ford glasses, paid and received a receipt via email on 24/4. When I now try to contact them they don't answer. Their chat function is a scam, you have to wait forever for a response. I have emailed them several times on the email address on the website and because I received the confirmation email but no response either.
It is not possible to get an answer to what is happening. SCAM!!!
April 24, 2026
Unprompted review
Reply from City Specs Opticians
Unfortunately, this frame is currently out of stock. As we understand it, you would prefer not to wait for a new shipment from our supplier. We have issued a full refund to your original payment method. Please accept our sincere apologies for the inconvenience.
Amazing service
Went into the store in Manchester as I had lost my little boys glasses case on a day out and just needed a replacement to keep his glasses from getting scratched.
The manager of the store gave me a complimentary replacement case and lens cleaner.
I honestly was blown away! In this day and age to get such lovely service really stands out.
I think it says a lot about the business and I will definitely come back here in the future
February 21, 2026
Unprompted review
Zeus’s drive safe
Went in to the Manchester store to purchase Zeiss drive safe lenses.Efficient &knowledgeable service.
Competitive price.
Quick turnaround.
Perfect fit .
Lens perfect.
Highly recommended.
January 13, 2026
Unprompted review
fantastic service
fantastic service
initially order was delayed due to supply issue but was dealt with amazingly
would definitely recommend
June 30, 2025
Unprompted review
Highly recommend
I can wholeheartedly recommend this seller. Very happy to get my sunglasses so quickly. I live in Canada, but it still took 3 days. The seller found for me the model that I really wanted. I’m glad to cooperate with you.
February 18, 2025
Unprompted review
Reply from City Specs Opticians
Hi Sharlah,
Your glasses have been delivered successfully on 30th January. Please find the tracking details using the link below.
https://www.fedex.com/fedextrack/?trknbr=771625785570&trkqual=2460699000~771625785570~FX
If you need any further assistance, please let me know.
Thanks，
Eric
Good discount glasses
Unfortunately the glasses I ordered weren't actually available. After reaching out twice regarding order status, I was offered a quick solution and a similar pair of glasses, and all was sorted out with fast delivery. Ultimately, the value was excellent, but the experience was not straightforward.
January 15, 2025
Highly recommended
Thrilled to find two pairs of discontinued sunnies at UniGlasses. Thanks for the careful packaging and fast delivery too.
October 18, 2024
Easy to order & speedy delivery
Very easy to order. Very quick delivery from US to the UK. Arrived in proper box and was as expected. Thank you.
September 18, 2024
Ex company for purchasing from overseas
Good communication. Exchange rate worked out as quoted when purchasing. Quick postage to New Zealand. Love the glasses - perfect fit.
August 27, 2024
The website is very good and allows…
The website is very good and allows good filtering option and virtual try on is a great feature. The only reason I haven't given a 5 star rating is because the frame that I bought was only available in red and I preferred it in black.
August 27, 2024
Excellent product
Quick turnaround, trusted company and used them last year - had a phone call to confirm order good customer care and well priced product.
August 12, 2024
I reDior pallad green sunglassesceived my glasses the next day and…
I received my glasses the next day and I absolutely love them.
Really happy with my purchase of the dior pallad green sunglasses 😎
August 7, 2024
The glasses are perfect
The glasses are perfect. Exactly like the pictures. Fast delivery and perfectly packaged.
August 5, 2024
Fantastic service …
I ordered my glasses on Thursday night and received them Friday amazing delivery. My glasses are gorgeous
July 11, 2024
Trust the process I guess.
Great price paid for special delivery glasses came within 48 hours. My only moan is that I didn't get a confirmation email after sending payment. But phew! they delivered and very happy. Thanks.
July 9, 2024
Did not get my glasses returned to…
Did not get my glasses returned to sender because no one here. Well we live in a secure property the delivery truck came on a Saturday every thing is locked unless u have a code. Either refund my glasses or during week day deliver them my husband works on this property if possible call.
July 8, 2024
Reply from City Specs Opticians
Hi Carlene,
I apologize for the inconvenience caused by the post. We are happy to resend the glasses as soon as we receive them back. Additionally, we can offer a 50% discount on these glasses if you choose to stay with us.
Alternatively, you can select a different pair of sunglasses from our website, and we will also give you a 50% discount as compensation for the trouble.
Please let me know your preference. If this solution doesn't work for you, I will issue a refund immediately.
Apologies again for the trouble caused.
Thanks,
Eric
On time delivery. Authentic glasses
I ordered a pair of sunglasses in Dubai, I got them delivered the day they had initially mentioned.
July 5, 2024
quick service
July 1, 2024
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