City Specs Opticians Reviews 729

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

This company is a scam!!! I ordered a pair of Tom Ford glasses, paid and received a receipt via email on 24/4. When I now try to contact them they don't answer. Their chat function is a scam, you hav... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing company! Found the exact same frames I was wanting over £100 less than any other site. Prescription lenses were ordered for them and still arrived less than 48 hours later, in origi... See more

Rated 5 out of 5 stars

Having looked at several companies I decided to order from uniglasses as they were cheaper than most, excellent reviews and based in the UK. Discovered that ordering from outside the UK could lead to... See more

Rated 5 out of 5 stars

An absolutely fantastic experience from start to delivery. Ordered on a late Thursday night and received Saturday morning. A lot of care in packing and presentation!!! It’s very rare for me to le... See more

Company details

  1. Sunglasses Store
  2. Glasses Store
  3. Optician

Written by the company

Branded glasses & sunglasses - Free shipping worldwide


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

729 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very quick order processing and pleasant service

I needed a specific sunglasses quickly (it was a present), and Uniglasses has been able to process my order and to send the glasses in several hours. I received them the next morning, exactly when I needed them. The customer service was also very pleasant and quick to reply, and the website is very convenient and easy to use. When I need sunglasses next time, I will definitely consider using Uniglasses again!

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Very understanding

Saw some glasses on the website for a good price. I realised I ordered the wrong glasses by accident as I didnt read the details properly and sent them an email asking if they could cancel the order. The customer service responses were really quick and they were understanding and sent me a refund right away. They are trustworthy and I will be back as a lot of other websites selling glasses seem very dodgy unlike UniGlasses.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Prompt, efficient, well documented delivery
of an excellent product. I would highly recommend
and buy again. Thank you!

April 16, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, UniGlasses team selected the sunglasses according to my request, happy with the purchase. Only delivery to Lithuania took two weeks.

April 4, 2024
Rated 5 out of 5 stars

Great experience

Advised that there was an issue with the frame that I had originally chosen and paid for, was offered any other frame up to a certain price (higher than my original) with no additional charge. Highly recommend.

April 4, 2024
Rated 5 out of 5 stars

FIRST CLASS COMPANY

Having looked at several companies I decided to order from uniglasses as they were cheaper than most, excellent reviews and based in the UK. Discovered that ordering from outside the UK could lead to having to pay custom tax and a lengthy delivery date. Ordered through uniglasses and received glasses following day. Glasses were well wrapped and protected. Came with a case and lens cleaning tissues. Uniglasses give the perfect all round buying experience.

March 27, 2024
Rated 5 out of 5 stars

Trustful company and good products

I just received my glasses! Totally satisfied with my CK. I'll make more purchases on UniGlasses.com. You can buy without fear, it's a serious company. Thanks Eric for your help. Greetings from Brazil.

February 15, 2024

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