UN:IK Clothing Reviews 

1,431
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 254 reviews, reviewers overwhelmingly had a great experience with this company, frequently sharing how much they enjoy buying the products. Customers consistently praise the wonderful clothing quality, beautiful vibrant colors, and unique apparel designs that truly stand out from standard options. Consumers frequently state that customer service representatives are exceptionally fast, friendly, and helpful when addressing shipping questions or fixing ordering mistakes. However, some customers also noted frustrating issues with unexpected shipping delays, unanswered support emails, or expensive return processes when items did not fit. A few reviewers also experienced occasional garment defects, poor stitching quality, or sizing inconsistencies that required multiple tedious exchanges.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality of the... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the soft fabrics, durable... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting quick response times and... See more

Order

Clients share ambiguous opinions on order, as many reviewers highlight fast delivery, great product quality,... See more

Return policy

Reviewers highlight ambiguous aspects of return policy, as experiences with the return process vary... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always loved UN:IK - especially the Vice 84 range. The quality is 10/10. On my latest order, Pat from Customer Service helped resolve an incorrect item being sent super quickly. Definitely got a loyal... See more

Company replied

Rated 5 out of 5 stars

Ordered quite a few times now and never been let down. Clothing is really good quality and the designs are great. I love the mystery boxes - you never know what designs you're gonna get, but i... See more

Company replied

Rated 5 out of 5 stars

Absolutely love this brand. The colours and quality are amazing 🤩 I’m addicted. Ordered 2 mystery boxes and was beyond impressed with both. Great value. Also fast delivery and super customer servi... See more

Rated 5 out of 5 stars

Brilliant company, great designs, fast shipping and excellent customer services. Huge shoutout to Pat who has been nothing short of exceptional in helping me throughout my most recent order. Wide vari... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Independent unisex streetwear clothing outlet working together with young designers to create exclusive brands. Support independent.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.4

All reviews

(1,431)

242 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My order item didn’t fit

I’ve ordered from UNIk a number of times and the clothing is always great quality and the delivery is always efficient . This particular order, the items didn’t fit, but the return process was very efficient, returning can be inconvenient but this was a very easy process

May 19, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thank you so much for your kind words and for supporting our brand.

Team
UN:IK

Rated 5 out of 5 stars

I received my parcel today the quality…

I received my parcel today the quality of the clothing is superb lovely soft material of a high standard.
I made a mistake ordering and they soon rectified the problem fantastic quick delivery will be ordering again very soon thanks guys

June 3, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thank you so much for your kind words and for supporting our brand.

Team
UN:IK

Rated 5 out of 5 stars

Great products and very helpful staff

I really liked their products; I bought T-shirts, hoodies and caps for the first time from Mexico, and to be honest, the quality and designs are excellent. What’s more, the brand’s staff are very helpful, especially Eve and Pat – give them a pay rise :P. I really do recommend them.

May 18, 2026
Unprompted review
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Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

I’ve bought a lot of different items…

I’ve bought a lot of different items from hats to hoodies and most stuff in between. Quality is always brilliant. They also have first class customer service in the unlikely event that you need some help with anything.

June 1, 2026
Unprompted review
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Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Lovely quality products

Lovely quality products and really personal helpful staff,not a robot going round in circles if you have a query !

June 1, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 1 out of 5 stars

Returned unopened products and was…

Returned unopened products and was informed that a refund was not available, only store credit. This appears to be contrary to UK consumer rights for distance sales. I was disappointed by both the handling of the return and the responses to customer reviews. Based on my experience, I would not recommend purchasing from this retailer.

May 29, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thank you for sharing your feedback. I’m sorry to hear you were disappointed with your experience.

To clarify, our returns policy for socks is different from other items for hygiene reasons. As stated on our website and reiterated in our email communication with you, socks are totally non-returnable.

In this specific case, as a goodwill gesture, we provided store credit, which is fully usable across our range.

We understand this may not have been the outcome you were hoping for, but we did follow the policy communicated at the time of purchase and during the returns process. We always aim to be transparent and fair, and we appreciate you taking the time to share your thoughts.

If you’d like us to review anything further, our customer support team is always here to help.

Rated 5 out of 5 stars

I made my first order mid march as a…

I made my first order mid march as a gift for my wife, the item arrived really fast and in perfect condition. Unfortunately id ordered the wrong size by mistake and the return system was super intuitive and really easy to complete along with being able to return for correct size. Once the item was returned the communication on the replacement being sent out was fantastic and clear. The correct size was delivered within the window stated on the returns policy and the new size fits perfect and my wife loves it. Really impressed with this company especially given I had issues (my own fault) they handled them with the upmost professionalism and I will absolutely be ordering again in yhe future.

March 31, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Great customer service

Great customer service, really helpful.

May 14, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

My favourite clothing site

Love the clothes, great price and great quality.

I needed help with an exchange and the customer service team replied to me really quickly and managed to help me out and had my order on the way the same day.

May 20, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Fantastic service

Fantastic service - in my experience I had to return items for a bigger size. The return process on the website was quick and easy. I returned them on the Saturday and they re-processed my order on the Monday. Great communication from the customer service team.

On another note, the quality of the product was very good. Love the tees.

Many thanks for the great service!

May 16, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Great quality products

Great quality products, excellent communication from Pat and Eve. Smooth delivery. Highly recommend 👍🏻

May 13, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

10/10 would recommend

Have ordered from here a few times. Clothes are good quality and shipping is quick. Customer service is top notch and they’re quick to reply and rectify things (I made a mistake with shipping address). Literally my favourite website to get clothes from.

May 13, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Great sweatshirts

Great sweatshirts, good quality and good support from the team at UN:IK clothing. Will for sure order more stuff!

May 8, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Great shopping experience

I had a very positive experience with UN:IK Clothing.
The ordering process was easy and smooth, the delivery was on time, and the item I received matched my expectations well. I also needed an exchange, and it was handled quickly and without any problems, which I really appreciated. The quality of the product and the attention to detail were both excellent. Overall, I’m very satisfied with my purchase and would definitely order again.

April 29, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

A great experience of customer service

A great experience of customer service, I wish all companies did what you do! So pleased with the response we received when we had to exchange an item due to incorrect fit. Sorted promptly and a friendly excellent response.

April 24, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Customer service was very quick in…

Customer service was very quick in replyiny and helping out!

April 27, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

I had to return my order as the hoodie…

I had to return my order as the hoodie was too small but I received great service and help in order to return my hoodie in the best possible way!

April 16, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Fantastic products and customer service!

Fantastic experience with them- not only really cool products (my partner and I both love their t-shirts) but I have also had fantastic experience with their customer services - really prompt and friendly communications, quick and fulsome resolution of the issue (which was not caused by either party). Cannot fault them- particular shout out to Eve. Will absolutely be ordering with them again, and recommend them to others.

April 21, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

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