UN:IK Clothing Reviews 

1,432
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 254 reviews, reviewers overwhelmingly had a great experience with this company, frequently sharing how much they enjoy buying the products. Customers consistently praise the wonderful clothing quality, beautiful vibrant colors, and unique apparel designs that truly stand out from standard options. Consumers frequently state that customer service representatives are exceptionally fast, friendly, and helpful when addressing shipping questions or fixing ordering mistakes. However, some customers also noted frustrating issues with unexpected shipping delays, unanswered support emails, or expensive return processes when items did not fit. A few reviewers also experienced occasional garment defects, poor stitching quality, or sizing inconsistencies that required multiple tedious exchanges.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality of the... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the soft fabrics, durable... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting quick response times and... See more

Order

Clients share ambiguous opinions on order, as many reviewers highlight fast delivery, great product quality,... See more

Return policy

Reviewers highlight ambiguous aspects of return policy, as experiences with the return process vary... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always loved UN:IK - especially the Vice 84 range. The quality is 10/10. On my latest order, Pat from Customer Service helped resolve an incorrect item being sent super quickly. Definitely got a loyal... See more

Company replied

Rated 5 out of 5 stars

Ordered quite a few times now and never been let down. Clothing is really good quality and the designs are great. I love the mystery boxes - you never know what designs you're gonna get, but i... See more

Company replied

Rated 5 out of 5 stars

Absolutely love this brand. The colours and quality are amazing 🤩 I’m addicted. Ordered 2 mystery boxes and was beyond impressed with both. Great value. Also fast delivery and super customer servi... See more

Rated 5 out of 5 stars

Brilliant company, great designs, fast shipping and excellent customer services. Huge shoutout to Pat who has been nothing short of exceptional in helping me throughout my most recent order. Wide vari... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Independent unisex streetwear clothing outlet working together with young designers to create exclusive brands. Support independent.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,432)

242 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic products and customer service!

Fantastic experience with them- not only really cool products (my partner and I both love their t-shirts) but I have also had fantastic experience with their customer services - really prompt and friendly communications, quick and fulsome resolution of the issue (which was not caused by either party). Cannot fault them- particular shout out to Eve. Will absolutely be ordering with them again, and recommend them to others.

April 21, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Great quality of products with amazing…

Great quality of products with amazing designs, there was a small issue with an item not being shipped with my order and the customer support team were very curious and helpful, they rectified the issue immediately, great experience all round, I’ll be ordering a lot more in the future.

April 2, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Excellent customer service and great quality products

Very good quality t-shirt and excellent customer service. I emailed regarding an issue and someone got back to me within 20 minutes and resolved it.

April 16, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Great service!

April 16, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Customer support team answered all my…

Customer support team answered all my questions promptly! Very helpful!

April 8, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Great products & customer service

Loved the tees! The fabric is soft, and the colors are exactly like in the photos. They’re also very kind – one tee was missing from my package, and they sent it to me promptly along with a discount code. Highly recommend (:

April 8, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 1 out of 5 stars

Itchy t shirts - avoid

My wife bought me a couple of t shirts for my birthday, both designs were fine but when I tried one of the t shirts on it was super itchy and uncomfortable. I decided to wash it thinking it might fix the issue in case the itchiness came through the printing process and would wash out, unfortunately it didn’t resolve the issue. So we contacted Unik to exchange it or return it and were told on two occasions that it could not be returned as we washed it. This is a crappy experience on a number of parts, we gave them the benefit of the doubt and washed the t shirt so I could keep it and wear it, unfortunately they are not reciprocating in offering the same benefit of doubt. I now have an unwearable t shirt which is wasteful and a negative and unnecessary environmental waste, and finally they have lost a return customer by offering such a poor customer experience.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and cool good…

Great customer service and cool good value clothes

April 1, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

I’ve placed a few orders with UN:IK and…

I’ve placed a few orders with UN:IK and have been really impressed with the quality. I especially love that the clothing is made from organic cotton. The customer service team are also very helpful if you ever have any issues with your order.

March 25, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Fabulous products

Fabulous products, and very efficient customer service. I would highly recommend them.

March 31, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 2 out of 5 stars

Price doesn't reflect quality

The price of these t shirts does not reflect the quality. Fabric feels cheap and the sizing is off. Looks like i'm going to have to spend the below just for the privilege of being disappointed.

£3.95 Postage
£3.95 Exchange
£3.95 Return

Don't get me wrong the designs look great its just the execution that is a let down. I purchased x 2 Guinness t shirts and when the exchange came back the material was completely different to the original. Postage also took longer than the Royal mail 48 hour that is stated when paying for postage.

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

Bought a green Guinness sweatshirt

Bought a green Guinness sweatshirt, and honestly I’m pretty disappointed. It’s thin, runs small despite ordering the right size, and the fit is just off. Now I have to pay over £20 to return it from Denmark to the UK, which is almost half the price of the sweatshirt itself. Doesn’t feel like I got what I paid for—and now I’m just hoping I at least get a refund.…

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service and great products

Not the first time I have ordered from UN:IK Clothing and have had nothing but great experiences. This time I seemed to have ordered the wrong size so was too big when it arrived. They were very helpful and sorted an exchange for a smaller size but then my parcel seemed to get diverted. I spoke to someone at the company and they sorted it straight away and got my ordered sorted with no problems. Fantastic customer service and great products.

March 18, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

I’m so happy with my first order…

I’m so happy with my first order from UNIK Clothing. Delivery was really fast, the designs are super cool. I’ve been wearing my “Disco Only” jumper basically every day since it arrived. There was a small issue with my order, but it was sorted instantly and handled with such care and kindness. It made the whole thing so easy and stress free and I really appreciated it.
Overall I’m really impressed with the quality, the experience, and the customer service. I’ll definitely be ordering again and would 100% recommend.

March 10, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Always the best!

Always the best. Style, service, quality.
I've been buying UN:IK for years now and always come back for more.

March 12, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Great customer service

Great customer service - shout out to Pat for handling my online order!

March 12, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 1 out of 5 stars

Faulty sweaters deemed acceptable

After leaving a 5 star review as the sales team were helpful on how I could return/exchange item , this has all gone down hill since.
The first sweater had to be exchanged as was way too small despite me having same item in same size previously, the replacement sweater was received but had fault with inside label stitching, basically very poor stitching that distorted item. Eventually they agreed this was a fault and replacement would be sent but only once the replacement item received back, now the second item received and has the same fault. I immediately contacted the team, only to receive this message:

This item was checked by our Warehouse manager and deemed acceptable to ship, nearly all of our vintage range has tag finishing like this, this is due to the nature of the material.

Unbelievable, it’s not the material just terrible stitching, offered discount to keep or can return. So after 5 weeks of payment I am now having to return 3rd item and await refund.
Had requested to email manager/director but told they are on annual leave.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered the lovely day for a Guinness…

Ordered the lovely day for a Guinness top. Previously messaged the instagram for some advice on sizing. Amazing customer service and amazing product. Will definitely order again.

March 11, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

So helpful! Great business

Helped me out so much when I left a shirt out of my order, was shipping overseas and saved me extra shipping fees! Quality people who are willing to help! Fantastic clothing too

March 12, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

Rated 5 out of 5 stars

Very helpful staff

I’ve ordered a few things from this company previously and all items have been of high quality. The team were very helpful when something I ordered did not arrive at the intended location. Pat and Eve were very helpful and eventually managed to locate the parcel. 10/10 would reccomend!

March 11, 2026
Unprompted review
UN:IK Clothing logo

Reply from UN:IK Clothing

Thanks for the review! We always aim to please, so seeing this is great! Keep your eyes out for @unikclothingltd on socials for more fresh goodness!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look