Uniquely Local Reviews 210

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I ordered a voucher and realised I had put down the wrong address. I emailed them to correct this and they got back to me straight away. Great service! The voucher arrived nicely packaged. Would defin... See more

Rated 5 out of 5 stars

Brilliant company, caring & committed. Had a voucher near expiry for an experience in York today, struggled to redeem it on the companies website last night. Sent a FB Messenger to Uniquely Local... See more

Rated 5 out of 5 stars

Horse Drawn Little Skipwith Carriage Rides with afternoon tea. The recipients of this gift were extremely pleased, “It was an AMAZING experience, Gordon couldn’t have been more accommodating. Than... See more

Rated 5 out of 5 stars

I was using an elderly iPad mini and initially the purchase would not work. The staff were extremely helpful, went to a lot of trouble to sort out the issue and phoned me the following day to see if a... See more

Company details

  1. Gift Shop
  2. Event Ticket Seller
  3. Party Planner

Written by the company

Uniquely Local Experiences is an independent Yorkshire business working with local suppliers, artists and makers to provide a range of Yorkshire based experience days and experience gift vouchers. The website has experiences to suit everyone; all ages, individuals, couples, groups and budgets. All interests are catered for with gift experiences in food and drink, outdoor and adventure, crafts and creative and much more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

this was a gift

this was a gift. my one comment would be that it could do with a send date, this was probably my mistake but the gift was forwarded by e-mail immediate as supposed to when I wanted it to arrive.

March 26, 2024
Rated 5 out of 5 stars

I use your company every year for…

I use your company every year for family. Living in America, your company makes it extremely easy for me to gift loved ones on special occasions without the hassle of fighting the crowds. Unique and thoughtful gifts. Something for everyone.

April 3, 2024
Rated 5 out of 5 stars

This is my third experience of buying…

This is my third experience of buying gifts for friends from Uniquely Local. Easy to find the perfect gift and simple to purchase- I’ve bought both voucher gift boxes and pdf e vouchers.
This time I’ve decided to join my friend on the experience. I’ve now booked direct with the experience provider. Using the voucher was straightforward. The provider was very quick to respond (they’ve also sent lots of information for the day (directions, what to wear, bring etc)). I cannot wait for the experience!

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I have now purchased 2 experiences from Uniquely Local, both as gifts for my lovely wife. The booking process was simple and efficient, and my wife was delighted with both gifts. It can be tricky to choose new and interesting presents but the Uniquely Local website was full of inspirational ideas. I would definitely recommend this small business and I will be using them again myself. Rarely has my wife been so pleased with me….

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great website with gifts for everyone

I've used Uniquely Local several times now and will definitely be using again.
I love that by using this site you are supporting small local businesses.
The website is easy to navigate with options to search by price, type of activity or who or what the activity is for.
There really is something for everyone you need to buy for and the vouchers come beautifully presented.
Rachel has personal experience of the activities available so is great at advising you if can't decide which activity is best, and there's always the option of monetary vouchers to let your giftee choose their own activity.
Most recently we bought a couple of vouchers as a retirement present for a colleague..... the pen turning experience was a definite highlight!

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic! Highly recommend!

We received an Eco Food tour of York gift voucher as a wedding gift from Uniquely Local and it was absolutely fantastic! What a wonderful way to spend an afternoon, meeting local food producers and learning about their craft then getting to try the house specials. We were absolutely stuffed by the end of it and have been back to many of the undiscovered gems since!

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service and value for money!!

Fantastic customer service. I ordered a Ghost tour as a Christmas Present, it came in a gorgeous gift box, delivered really quickly. The friends ordered the gift for said they had a fantastic time and would be using Uniquely Local themselves in the future. Thank you!!

January 5, 2024
Unprompted review
Uniquely Local logo

Reply from Uniquely Local

Thank you for your feedback, it is very much appreciated. We really do try to offer good customer service.
Kind regards,
Rachel

Rated 1 out of 5 stars

Nothing unique about this experience.

I reduced this review from 2stars to one star,
My issue was not with the photographer but with Uniquely local who took a heck of a lot of money for an experience which was mis-sold and misrepresented by them and then they tried to blame the photographer.
This was a grossly overpriced experience which was not unique and despite the tuition provided by the photographer, was not worth the money.
Nothing unique about this experience.
I was given a uniquely local experience for my Birthday. A photography day at Chester Zoo.
There was nothing unique about it. Our photographer guide was very knowledgeable but she simply had a block booking for our part and we had to fight for space with thousands of other visitors. No unique access, no special privileges and areas not worth visiting as the queues were so long.
The “goody bag” was 3 small cards.
The weather was mixed but even so, far too much time was spent indoors trying to take photos through glass.
Save your money, know how to take photos and buy your own ticket to the zoo. You will save a fortune.
Chester zoo is not great for photographers if the animals stay indoors. Crowded view areas behind glass with indoor enclosures not lit for photography and horrendous reflections and glare from the glass.
All in all a very disappointing experience despite the skill and knowledge of the photographer,

March 23, 2024
Unprompted review
Uniquely Local logo

Reply from Uniquely Local

Dear Mr Nicol,
I am sorry that you did not think the photography experience was worth the money. The prices for our experiences are set by our experience providers not us. Rachel is a professional wildlife photographer and you are paying for her skills and tuition. Nowhere on the experience description does it say that you will get 'unique access' or 'special priviledges'.
I did not 'blame' the photographer, I liaised with her after you left your review simply to get her feedback from the day. She was surprised to hear that you had left a bad review as she thought you had had a good day and had not raised any of the issues with her during the experience. I also wanted to double check with her that she was happy that the description was not misleading and it correctly represented what she delivers on the day, which she was. The experience is listed on other gift experience websites with a similar description and at the same price, Rachel also lists it on her own website.
I am genuinely sorry that you did not enjoy your gift but the accusation that the experience was mis-sold and misrepresented is simply untrue.
Kind regards,
Rachel

Rated 5 out of 5 stars

Very Impressed!!!

I have booked an Axe Throwing Experience through Uniquely Local and they have been extremely helpful. Very easy to deal with and I could highly recommend.
I will be using Uniquely Local in the future to book with.
Excellent job!!!

March 16, 2024
Unprompted review
Uniquely Local logo

Reply from Uniquely Local

Thank you for taking the time to leave us a review and we are so glad you had a good experience with Uniquely Local.

Rated 1 out of 5 stars

I received a gift voucher for a birthday

I received a gift voucher for a Uniquely Local workshop for my birthday.
I was hoping to redeem the voucher at The Soap Loaf Company on Manchon Road Sheffield. Unfortunately numeras emails ,phone calls and in person have not resulted in being able to actually book a workshop . The manager was away from the shop when I called in and I was assured she would phone me but i received an attachment that couldn't be opened instead. I am feeling very disappointed with this company.

September 30, 2023
Unprompted review
Uniquely Local logo

Reply from Uniquely Local

Dear Marie,
I am very sorry to hear that you have not been able to book your workshop with The Soap Loaf Company. If you get in touch with us at Uniquely Local we can help you get your workshop booked and find out why you haven't been able to get booked.
As far as I can see from our records you haven't given us a chance to rectify the situation for you before leaving this review.
Kind regards
Rachel

Rated 5 out of 5 stars

Lots of choices

Great website, easy to use. Lots of fantastic gift ideas. I ordered a boxed item and was here within a couple of days. Can’t comment on actual gift experience as not yet been taken

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, prompt response and voucher sent straight away. Plenty of great, local experiences on offer - wish I'd found it sooner.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Company

As I live in Yorkshire, I was delighted to find this site. Looking for a gift for my husband, I found loads of inspiration for an experience not too far from home. Lots to choose from, something for every taste, I was at last able to choose something exciting and different for the man in my life. The site was easy to navigate, the ordering and payment process very straightforward and the paperwork was emailed straight away. They are nice people too! This site will be a favourite from now on.

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous and easy to use

Fabulous and easy to use, stress free. My question was answered quickly. Order was processed to my instructions. Definitely use again! Very happy. Thank you!

May 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The voucher arrived promptly and I was able to book the wine tour and afternoon tea immediately.

April 17, 2022
Unprompted review
Rated 5 out of 5 stars

Just like to say a big thank you to…

Just like to say a big thank you to Rachel for her understanding and time with my booking voucher. Difficult time during Covid so booking our voucher now was of great help. Went above and beyond. Will feed back on the experience! Thank you so much.

February 12, 2022
Unprompted review

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