United Education Reviews 

My child was booked on to a program at the Queens School, Chester. However, it was cancelled after the first day when the following email was circulated:

Subject: Cancellation- United Adventure Camps at Queen's School


Good afternoon,

We are writing to you today to inform you that United Education has made the difficult decision to close the provision at The Queens School, effective today (02/08/22) until further notice.

This decision is due to discussions surrounding the limitations of our Ofsted registration and the staffing numbers required to provide a programme that meets the standard of safety and quality we strive for at United Education. We deeply apologise for any inconvenience this late notice closure may cause you and your families. It is a decision that has not been made lightly.

Any customers that have bookings that have been paid for will be eligible for a full refund. Please contact customer service via email at ****** arrange this. If you paid via card, please send your banking information (name, account number and sort code). If you paid via childcare vouchers, please contact us for next steps.

The company website says they are Ofsted registered. However, it appears from the Ofsted website, and a response by United Education to an earlier review on Trust Pilot the Queens school sessions were started without the necessary registration being in place. The question remains if United Education’s activities at this site was not Ofsted registered did they break the law and it put children in danger?

A company that as of today has failed to pay the wages, or issue wage slips to their staff employed to care, and attend to your children on their camps.
In UK law, all employees have the right to receive payment for the work they have provided. Employers have a responsibility to pay their staff on time. So, as a result it can be considered illegal to pay wages late.
I don’t work, or use this company services but I do live with someone who is working for United education, and right now when staff need to know why they’ve not been paid, no one will return calls, or tell them why they’ve not been paid, or when they will be paid. Some employees may be left in difficult financial situations as a result, so as you can see, employee welfare is not a priority. As result of United education failings I will now have to support my family member as well as myself, until you pay them their wages. I’ve never known a company who’s actions (or lack) could put someone into debt like this.
Absolutely shocking.

My children love the camp at ackworth school. The staff at fantastic, so kind and caring for the all the children! Would highly recommend!

I currently work for United Education, and I am thrilled with the support from the management team. When the company employed me, they delivered training that set my mind at ease, and they were always highly responsive to emails and texts. Great company for people looking for work over the summer break.

(DALLAM CAMP)

My son is at Dallam School camp and has been thrilled with the experience! Every day he has come home with stories about all sorts of different activities ranging from sports to soft play to arts and crafts. Counselors Ryan and Sophie always have creative and fun ideas and make sure everyone is enjoying themselves. Highly recommend this to anyone looking for something for kids to do during holiday!

My 8 year old granddaughter attended united Education at Rishworth summer 2021 ( during Covid). I appreciate that it was during a time of some restrictions. The staff were great but most of the activities were not delivered as advertised and it had nothing to do with covid. She felt lonely there and didn’t make friends. I wish she could / wanted to go back as we need a summer camp like the US has. It was an ok experience. Shame.

I’m just going to start by saying that I previously left a very positive review of this camp (even after the first issues I go on to explain later). This was based on the really positive experience we had with the staff and how much our child enjoyed it when she did go. This latest review in no way reflects the team we met but rather United Education as a company.

As a parent I can now only advise other parents to avoid this company. We booked in for 6 weeks this summer well in advance. Within a few weeks of booking one of the weeks was cancelled, ok we understand things happen so this was dealt with. We were, however, only offered credit rather than a refund (we did eventually get a refund after the next issue explained below. On the Wednesday before starting on the Monday, United Education cancelled the first week. Obviously this left us high and dry and again, only credit was offered until we contacted them. We are very patient and we had a few really good weeks where our child loved going to the camp. It was at this point I was asked to leave a review and did so (with rose tinted glasses on in hindsight but also because our child really did enjoy being there).

However, today (9th August) we receive an urgent email stating that they haven’t received Ofsted legal authorisation for our child’s age group and therefore have to cancel all remaining care with immediate effect (I can only imagine what Ofsted have found).

So the upshot is, if you want to roll a dice as to whether you’re actually going to receive the childcare you booked then please go ahead and roll it in the direction of United Education. Otherwise, do the sensible thing and look elsewhere.

Shocking. Our local club has been closed down by OFSTED because they have no insurance. Leaving us with no child care and zero notice.

My two girls (7&5) had a fantastic time, lots of great activities and helpful staff, many thanks

Our daughters (5 & 7) have just done 2 weeks at Moorlands and couldn’t recommend it highly enough. Really friendly team, great programme and super facilities. Girls have been full of stories every night and loved telling us all about their day spent with new friends.

This is Luca’s first time in Summer School and I couldn’t recommend it highly enough. He has loved his time their and tells everybody how much he has enjoyed his day. Keep up the good work

This is first time we have used Beech Hall for holiday care for our 6 year old. Our experience has been fabulous - she has enjoyed the range of activities and new experiences and has fear of missing out if not at camp! Ellie and the team are welcoming and engaging - thank you!

STAR camp is just brilliant. Full 30 minute productions learned by the kids in 4-5 days

Since January this year I was struggling to find a summer holiday club that would accept my 3 year old and 5 year old in one place.

I was so happy when I saw united education advertise that they were doing holiday club at BeechHall for children 3+ with the bonus of hours to suit our office hours! 8.30am - 5pm!

The kids absolutely love it, they come home full of excitement about there day, plus swimming everyday!! I would highly recommend this to anyone!

Ellie and Charlotte have been so helpful and understanding to all of our needs especially with our 3 year old.

Thank you!

Fantastic activities led by very welcoming and enthusiastic team members. My son attended ‘survival camp’ at Lancaster Grammar school. He didn’t know any other children when he got there, but had a great time with engaging activities and friendly staff. Lots of new skills and friendships made!

My children love attending the camps at Ackworth school. An added bonus my youngest could go with her only been 2 (a lot of camps don't accept so young) but she was encouraged and joined in most activities including swimming. Both children come home happy.

My daughter attended the camp @ Moorlands yesterday and absolutely loved it. Made lots of new friends. The staff are really friendly. Keep up the great work.

My child is attending United Education Summer Camp at Rishworth School for her second summer now. She loves it there and comes home happy and worn out!

Great club polly loves it they really put a lot into it great show as always 👍

Amazing service at affordable prices! Pocklington School so handy to get to too.