I had auto-renewal turned on and suddenly received an invoice which I had paid automatically. I've been a customer for years, but suddenly UD increased the price of renewal of the domain with more tha... See more
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You wait till the domain name is experied then you offer it back with a very expensive price just because you know people needs it. But now we are moving to another server. Thanks
Company replied
I had a ".de" domain for a year with this company. As I didn't need it anymore I did not do anything at the expiry time and I expected (as with all companies that I worked with so far) to get the doma... See more
Sadly, my experience with the platform is becoming worse. I have all of my domains set to auto renew but this feature didn't work as expected. I received invoices for the payments and that... See more
Company details
Information provided by various external sources
Based in Cambridge, Massachusetts, United Domains is a domain registrar with over a decade of expertise in domain name registration, offering over 500 top-level domains worldwide. As the US office of one of the leading domain registrars in Europe, we support over 1.7 million domain names for more than 300,000 clients, including Fortune Global 500 companies like Siemens, Vodafone, and Lufthansa.
Contact info
210 Broadway, Suite 201, 02139, Cambridge, United States
- +1 (617) 863 3812
- support@uniteddomains.com
- uniteddomains.com
1.1
Bad
603 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I preregistration a bunch of names for…
I preregistration a bunch of names for a new business in real estate that I started. I had a bunch of fun picking out names I was gleaming. I probably got a little carried away. I’m looking forward to having mini marketing websites for my advertising purposes that are fun and hopefully not too expensive. I’m looking forward to having a domain name or some or many.
August 8, 2018
Unprompted review
Reply from uniteddomains.com
Thanks for giving us a try, Janell! We're happy to know you had a great experience pre-registering domain names with us. We'll be sure to let you know when release dates are approaching!
Best regards,
Travis at UD
The process and check out was seamless
August 7, 2018
Unprompted review
Reply from uniteddomains.com
Glad to hear you had a good experience using our checkout! We try to keep things as straightforward as possible. Thank you for choosing United Domains, and for your feedback!
Best regards,
Travis at UD
Reply from uniteddomains.com
Thanks for using UD, Han! We appreciate your feedback.
Best regards,
Travis at UD
Outstanding Support and Pricing
Good service. It takes a short while longer in the post-purchase process but the configuration was easy and the costumer support was outstanding, I had an issue and it was resolved super fast, effectively and with politeness. Prices are awesome.
I will definitely move all my domains here and also recommend it for everyone.
August 3, 2018
Unprompted review
Reply from uniteddomains.com
Andres, we're beyond grateful for your support! We work hard to offer a stellar domain setup and support experience, and we're glad to hear that you're pleased with our efforts. Thank you for sharing your feedback with us.
Best regards,
Travis at UD
Mistake on Ordering Domains
Hi! I would have given United Domains 5 stars, but I am waiting on a refund (due to my error, NOT theirs). They are wonderful, helpful and quick to respond to an order! Thank you!
Joanne Wood
Hi Travis! You've got it! Five star review for you people @ UnitedDomains! :-)
July 27, 2018
Unprompted review
Reply from uniteddomains.com
Joanne, we're grateful for the kind words. We'd love an opportunity to elevate your impressions from a four-star to a five-star experience, so if there's anything we can do to deliver that for you, please let us know!
Best regards,
Travis at UD
Good Service.
July 24, 2018
Unprompted review
Reply from uniteddomains.com
Thanks for your feedback, Kail!
Best regards,
Travis at UD
Reply from uniteddomains.com
Thank you for your review, Jerzy! We're happy to serve you.
Best regards,
Travis at UD
Great service as always
Speedy search for a bunch of domain options and quick checkout and registration.
Thanks UNITEDDOMAINS.COM
July 18, 2018
Unprompted review
Reply from uniteddomains.com
Thank YOU, Francois! It's our pleasure to serve as your domain registrar. We appreciate your feedback and business!
Best regards,
Travis at UD
Good service and quick reply😀
July 18, 2018
Unprompted review
Reply from uniteddomains.com
Thanks for your feedback, Robert! We're pleased to know that we helped you out! If there's anything else you need, you know where to find us! :)
Best regards,
Travis at UD
The registration speed is very low
The registration speed is very low
This is very bad
July 17, 2018
Unprompted review
Reply from uniteddomains.com
Hello, and thanks for your feedback. For security purposes, we subject every new account placing an order to a thorough screening before completing the order. This process may take longer if the customer account omits or obscures parts of their contact details, if we detect irregularities between the customer's contact information and their billing information, and so on. Our records show that your account did not meet some of these guidelines, and thus required a more thorough screening, which is the reason for the delay. To ensure speedy order processing, we ask that customers fill out their master and billing information fully, accurately, and unambiguously.
Best regards,
Travis at UD
Reply from uniteddomains.com
Thanks so much for your longstanding support, Alejandro! We're grateful for your business and feedback.
Best regards,
Travis at UD
Very fast and professional.
July 8, 2018
Unprompted review
Reply from uniteddomains.com
Thank you for your feedback, Zdenek! We're very proud to serve as your domain registrar.
Best regards,
Travis at UD
I couldn't buy a domain security.
July 8, 2018
Unprompted review
Reply from uniteddomains.com
Hi Ahmed,
Thanks for sharing your thoughts. Not all domain extensions support Whois Privacy services, but others do offer some degree of masking for some or all associated contact details. A member of our support team has reached out to assist you with this directly.
Best regards,
Travis at UD
My preferred domain vendor
I choose to purchase my domains through United Domains because they do not sell my email to other vendors like some more popular places you can purchase your domain names. UD is my trusted vendor.
June 30, 2018
Unprompted review
Reply from uniteddomains.com
Thank you for placing your trust in us -- we promise to return that trust with the consistently high quality you expect from a domain management service like ours.
Best regards,
Travis at UD
I’m Happy
United Domains was recommended to me by a very high-profile business woman, and I’ve had a good experience. I renewed my domain name with them. They provide timely communication so you don’t have to remember to renew.
June 21, 2018
Unprompted review
Reply from uniteddomains.com
We're so glad to have made you happy, Jen! Thank you for sharing your feedback with us.
Best regards,
Travis at UD
Great domain hosting company
Great domain hosting company. I'm a customers since many years and never had real issues with them. I was even able to cancel an extension short time before renewal. Very trustworthy.
June 15, 2018
Unprompted review
Reply from uniteddomains.com
Thank you so much, Markus. We're extremely proud to have earned your business for as long as we have, and we look forward to serving you in the days ahead!
Best regards,
Travis at UD
Reply from uniteddomains.com
Thank you, Vasyl! We look forward to serving you now and in the years to come.
Best regards,
Travis at UD
fast and easy to use
June 10, 2018
Unprompted review
Reply from uniteddomains.com
We're glad to hear this, Jonah. We try to keep things as simple as possible. Thank you for your review!
Best regards,
Travis at UD
Reply from uniteddomains.com
Thank you for your positive feedback!
Best regards,
Travis at UD
The site
The site, experience and support is great. The prices are getting steeper year by year though.
June 8, 2018
Unprompted review
Reply from uniteddomains.com
Thanks for your review, Santiago! Yes, we recently performed our first-ever price adjustment for some domain extensions due to increased costs among other factors. This allows us keep our pricing simple and transparent while giving our customers access to every extra feature we offer at no additional cost. We appreciate your business!
Best regards,
Travis at UD
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