I ordered a set of LED lights for my trailer at a fantastic price the post was fairly good as well with DPD. One light arrived defective for whatever reason and with photo evidence Unitrailer acted im... See more
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Who is to blame? Ordered on the 17 April. Journey, Picked up Holland, customs to Poland, Poland back to Holland, customs to Hinckley UK. Hinckley to Edinburgh. In Edinburgh since Wednesday 25th, w... See more
Had what I needed at a very good realistic price which I couldn’t seem to find anywhere else. Good communication throughout from ordering to delivery within a week. Delivery a bit expensive though, to... See more
Company replied
Bought Two Daken Lorry side boxes. Had already done my research and they seemed to be extremely high quality plus be the size I needed. 100% are top quality products/ boxes. Strong and robust. Sales... See more
Company details
Written by the company
Trailers and trailer parts avalible in stock. Wide assortment of trailer parts: ✓wheels ✓bearings ✓couplers ✓lights ✓suspension ✓jacks and more SHOP ONLINE.
Contact info
Budowlana 30, 20-469, Lublin, Poland
- +44 2038 071501
- unitrailer@unitrailer.co.uk
- unitrailer.co.uk
4.1
Great
160 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
The product arriveed In good condition…
The product arriveed In good condition and on time,and was exactly as described.
October 19, 2021
Reply from Unitrailer
Hello,
thank you very much for your positive review. We're glad to hear that you're happy with our service. Wishing you all the best!
Product was spot on
Product was spot on, and delivered on time, thank you for excellent service :)
October 18, 2021
Reply from Unitrailer
Hello,
thank you very much for your positive review. We're glad to hear that you're happy with our service. Wishing you all the best!
Item as advertised
Item as advertised, great price. Only issue was the length of time to respond to emails otherwise would be 5 stars.
October 7, 2021
Reply from Unitrailer
Hello,
thank you very much for your positive review. We're glad to hear that you're happy enough with our service. We always do our best to reply as swiftly as possible. Apologies for any inconvenience caused.
Top job
Top job, quick deliverer and at the right price too. Don't be put off by the company operating from Poland my delivery was seamless.
October 5, 2021
Reply from Unitrailer
Hello Ian,
many thanks for your positive review. We're happy to hear that and we hope to hear from you soon.
Reply from Unitrailer
Cheers Steve!
We hope that the product will serve you well for many years to come. Wishing you all the best for the time being, stay safe.
Great product and speed of delivery.
September 15, 2021
Reply from Unitrailer
Hello Simon,
great to see that you're happy with the product and our service. However, just by looking at the rating that you gave us, we can only assume that there is something that we could have done better. If you have more views on how we can amend our service, please do not hesitate to contact us at unitrailer@unitrailer.co.uk
Reply from Unitrailer
Hello Wojciech,
glad to hear that you're satisfied with our service. We hope to hear from you soon in the near future.
Reply from Unitrailer
Hello Ryan,
cheers for the five stars! We hope that the product will serve you well for many years to come.
Excellent service and early delivery
August 20, 2021
Reply from Unitrailer
Hello James,
lovely jubbly! Thank you for your kind words and wishing you all the best!
Reply from Unitrailer
Hello,
Lovely to hear! We hope to be able to help you our with your future orders soon. All the best to you!
Got a lot of help & upstanding over the…
Got a lot of help & upstanding over the phone thanks 🤠🇺🇸
August 3, 2021
Reply from Unitrailer
Hello Mike,
you're more than welcome! All the best to you!
Fast reaction, and great service
I have received my shipment and I am very satisfied with the product and your assistance in shipping. Thank you for a smooth and a quick transaction.
August 2, 2021
Unprompted review
Reply from Unitrailer
Hello,
our pleasure! Thank you for the positive review and we hope to be able to help you out in the near future. Stay safe!
I haven't had the delivery yet ,
August 2, 2021
Reply from Unitrailer
Hello Richard,
according to the information in our system, your parcel has been successfully delivered. If this is the case, please contact us at unitrailer@unitrailer.co.uk so that we can discuss things further.
Great service item arrived before due…
Great service item arrived before due delivery date. Great website for AL-KO spares. Bought a solid rubber jockey wheel to replace the original 5 spoke plastic as starting to break up.
July 30, 2021
Reply from Unitrailer
Hello Simon,
glad to head that it all went according to plan. We hope that the item will serve you well!
Located required product
Located required product, ordered and received as expected on time..
July 26, 2021
Reply from Unitrailer
Hello Debbie,
glad to hear that it all went well! We hope that you're happy with the received goods. All the best to you, stay safe!
Excellent dealings in every way.
Excellent dealings in every way.
This is the first time I have ordered from Unitrailer, and I will use them in the future.
July 23, 2021
Reply from Unitrailer
Hello David,
we're going to patiently await next orders from you in that case! We hope to be able to help you in the same manner in the near future.
Excellent service,Igor was awesome with…
Excellent service,Igor was awesome with information and very helpful,YES I’ll be recommending and using them again
June 20, 2021
Reply from Unitrailer
Hello Wayne,
there's nothing quite like a satisfied customer. Thank you very much!
Broken elastic cord
Tried everywhere local to replace over stretched cord for the trailer cover, no joy so I tried the Internet, found exactly what I needed within a few minutes, should have looked there first !! Thanks again. Forgot to say service and speed of delivery excellent 👌
May 26, 2021
Reply from Unitrailer
Hello,
we're very happy about all of this. Thank you for the positive review and we wish you all the best.
Placed order nearly 2 weeks ago
Placed order nearly 2 weeks ago, still waiting for confirmed order and answer to 2 emails plus requested a call from them auto reply giving a day and time I would get a call, needless to say they never rang me back, very bad service
May 21, 2021
Reply from Unitrailer
Hello Sir,
please take a look at the link below:
https://unitrailer.co.uk/We-are-Brexit-ready-cterms-eng-106.html
In this link, you can find all the necessary pieces of information pertaining to the shipment of trailers to the UK. I would like to point to the fact that, at the very bottom of the announcement, it says "*The shipment of car trailers is yet to be confirmed."
You have therefore placed an order for a product that we cannot ship for the time being. We have not yet been able to come to a reasonable solution with any of our freight forwarding companies when it comes to the shipment of trailers to the UK post-Brexit.
Furthermore, I went into our system to confirm the fact that I sent an e-mail to you on the 10th of May in which I stated the following:
"Hello,
please familiarise yourself with the link below:
https://unitrailer.co.uk/We-are-Brexit-ready-cterms-eng-106.html
As you can see from it:
*The shipment of car trailers is yet to be confirmed.
This unfortunately means that we are not able to ship trailers to the UK for the time being."
Reply from Unitrailer
Lovely to hear such positive news. Thank you very much and wishing you all the best.
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