UNITS® Moving and Portable Storage - UNITS Long Distance MovingReviews 

111
TrustScore 5 out of 5

4.8

234 Seven Farms Dr, Suite 111B, 29492 Charleston, SC, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Competitive prices, flexible schedule and most important they put the pod in a tight spot with a remote control electric mule. 5 stars for sure

Rated 5 out of 5 stars

I cannot believe my luck in finding UNITS—a long distance moving company that felt like a "mom and pop" store. At both locations, in Nashville and in Manassas, Rick and Kris were so responsive and hel... See more

Rated 5 out of 5 stars

This company was a class act experience. Gina, Mike, and then the local person at my destination, Andrew, were transparent every set of the way, and responsive in timely fashion to every one of my que... See more

Rated 4 out of 5 stars

We used the 16’x8’ container to move across the country. UNITS was very flexible and accommodating throughout the entire process. The only thing was the monthly storage rates were a bit overpriced com... See more


Company details

  1. Moving Company

About UNITS® Moving and Portable Storage - UNITS Long Distance Moving

Written by the company

Move. Store. More. with UNITS Moving & Portable Storage

The introduction of portable storage containers revolutionized the storage and moving industry by providing consumers and businesses with a variety of options, greater flexibility, and the ultimate in convenience to meet specific individual needs.

Established in 2004, American-owned and operated UNITS® has earned a reputation for providing competitively priced services and excellent personal customer service focused on relationship building.

UNITS® Moving and Portable Storage's national network services over 500 cities in North America and offers clean, climate-controlled, and conveniently located sales and storage facilities.

Contact info

  • 234 Seven Farms Dr, Suite 111B, 29492, Charleston, SC, United States

  • 843-766-1934

4.8

Excellent

TrustScore 5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(111)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Units in south NJ went above and beyond…

Units in south NJ went above and beyond to make sure we had a successful moving experience across county. Their prices are better than their competitors, and their customer service cannot be beat. We ended up needing a 3rd container at the last minute and Mike the (owner) made sure it arrived in time and we were able to leave out when we wanted to. Their service is extremely reliable and professional. I highly recommend UNITS moving and storage!! 5 stars and much gratitude from our family!! One less thing to have to worry about in already stressful time of moving. UNITS is by far THE BEST!!

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Long distance TX to Colorado 3 containers

We searched for the right company to help us with our move from TX to Colorado for months. We found so many bad reviews or mixed reviews from competitors. Units are still run by its owner/s and not commercial. Their prices were great and if we could give them a 10 stars we would. They communicated so well, they gave us a timeline and 100% stuck to it. Customer support is fantastic, a personal touch and not a call center. Our belongings came here without any damage. I know we had to get our own packers and loaders, BUT from competitor reviews, property is damaged because the containers are not dealt with care. UNITS have a great method of dealing with their containers, so nothing shifts or gets damaged. We will never use any other company.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Everything went great

Everything went great. On time even with several changes to schedules. Great communication also. They referred movers also that did great job.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Units is far superior to PODS

Units is far superior to PODS. I used both on this last move. I had nothing but trouble with PODS, from drivers ghosting me and not removing the container on time to damaged containers I couldn't open. Units on the other hand delivered a container with minimal notice, had much better quality containers and removed the container promptly. I would definitely use Units on any future moves.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

From the first phone call with Charlene…

From the first phone call with Charlene our experience was amazing…all questions answered and supreme customer service with either all we spoke with and encountered!
No problems or hiccups at all…wud definitely recommend to anyone moving out of state.
Thanks to each and everyone!

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Trusted from start to finish.

There are definitely a few options out there when it comes to storage units and moving your belongings. After a lot of research and calling companies, I felt really secure in trusting UNITS with my family's long distance move. Customer service and a direct agent to work with made everything easy start to finish. We even had some changes due to some unforseen barriers and they were very willing to accommodate. Our belongings we secure and we incurred zero damages during the move when we went to unpack our UNIT.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

They are the best could not have been…

They are the best could not have been any easier, moved from CT to Myrtle Beach SC, the nicest people to deal with they put your mind at ease.From the fist phone call till the last drop off, I had 2 containers, they are great. The employees could not have been any nicer. Best company ever.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

Everything about using UNITS was amazing. I had a long distance move and they handled everything perfectly. They explained the process and did everything they said they would. I don’t know how they managed to move all my stuff without one thing shifting in the container! Can’t thank them enough!

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

I recently used UNITS Storage and…

I recently used UNITS Storage and couldn’t be more impressed with the entire experience. From start to finish, they delivered exceptional service, unbeatable value, and top-tier storage solutions.

The pricing is incredibly reasonable considering the level of professionalism, container quality, and convenience provided. UNITS truly stands out among storage companies — you get so much more for your money here.

The delivery and pickup process was smooth, punctual, and completely stress-free. Their team was organized and attentive, and everything happened exactly on schedule. The storage container was clean, secure, weatherproof, and easy to access — perfect for both short-term and long-term use. Everything about this process — from booking to final pickup — was handled with care and professionalism. The ground-level loading, flexibility in scheduling, and high-quality containers made what could’ve been a stressful move feel simple and manageable.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

The whole process of using a Units Pod…

The whole process of using a Units Pod was simple . The time frame to self pack and ship to your location was very efficient. Assistance and puck up was only a phone call away. Out container was actually delivered early. I would highly recommend this company for any future moves.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

We recently used UNITs for a long…

We recently used UNITs for a long distance move and the experience was excellent for us. The communication was excellent. We never wondered about status and the staff was friendly and professional.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Between drop of of the Units and pickup…

Between drop of of the Units and pickup they were on time and professional. When I thought I had an issue of maybe having the wrong Unit they were quick and helpful, I just had the wrong key. I stored with them for six months. Not a single item damaged or broken

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Units delivered my pod and picked up and delivered to my new location exact as was stated. The unit was clean and I used the space well. Not one item was damaged. Customer service was very

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great support

Great support, friendly service and willingness to work with us on timing and even same day collection of empty unit! Thank you Gina and Seth!

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Good communication

Let me start by saying my journey started in Atlanta,GA to Chesapeake, VA with monthly storage being provided in this city. The Unit was clean and I purchased a lock to secure my belongings. Communication was very good with Atlanta Branch they gave me a good price including the monthly storage. The Chesapeake location provided good communication as well but it seems they are really busy and may only have 1 truck to do pick up and drop offs. I do think each locations are independently owned and operated. But I will say I am so glad that I went with UNITS vs the competitors because, great customer service on both ends. Would definitely use them again.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

UNITS was terrific from the first point…

UNITS was terrific from the first point of contact until our last container was delivered. They had constant communication, were always available when I had a question, returned calls if they needed to check something and get back to me, and their drivers were super friendly and professional. I felt like the price was very reasonable ESPECIALLY considering the customer service I received. I would recommend UNITS over and over again!

June 6, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look