From start to finish, Unity have been fantastic! They gave me a chance and they have always been clear un communication. Austin has been an Angel in closing my account and I cannot rate them all hig... See more
Company replied
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See what reviewers are saying
My experience of Unity was through a broker who introduced my business via a supplying dealer. The process from acceptance was seemless and in short time. The offer was explained clearly in writing an... See more
Company replied
Would recommend to anyone for car finance. Really transparent getting best possible rates. More importantly, two years I've been between jobs for a few months and they are so helpful and understanding... See more
Company replied
I was turned down several times by others due to circumstances beyond my control. Thanks to Unity I am now driving the car I have always wanted. The process was quick and the staff were ultra helpful,... See more
Company replied
Company details
Written by the company
Unity Auto Finance offers a more sustainable and affordable way to finance your car, so you can save money and reduce your impact on the environment without paying a premium. We're a car finance company with a conscience. We'll give you an instant tailored car finance quotation and our best available rate based on your unique Uniscore TM soft credit search. You can use our unique car finance calculator to work out the best figures for either Personal Contract Purchase (PCP) or Hire Purchase (HP) agreements, and then choose from thousands of cars on our website and apply online when you're ready. We’re a lender not a broker, so there are no middlemen. When you finance a car through Unity Auto Finance, we'll plant a tree in the Scottish Highlands on your behalf to help our environment.
Car finance with a conscience
Written by the company
- Save money, save time, help our planet. We're a Plannet Zero Certified carbon neutral business.
- At Unity Auto Finance we’re conscious of the impact our industry has on the environment. As part of the DSG Finance Group, our growing concerns about climate change started off Unity’s journey to see how we could become more sustainable as a company and reduce the carbon footprint created by the day-to-day operations of our business and the cars we finance.
Finance a car and we'll plant a tree on your behalf
Unity - reforesting with Mossy Earth
When you finance a car through Unity Auto Finance, we'll plant a tree in the Scottish Highlands on your behalf to help our environment.
Contact info
Unity House, Hercules Buisness Park, Bird Hall Lane, SK3 0UX, Stockport , United Kingdom
- 0161 519 6047
- feedback@unityauto.finance
- unityauto.finance
4.8
Excellent
210 reviews
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I wouldn't recommend communication is…
I wouldn't recommend communication is rare especially when other parties are involved
August 28, 2023
Reply from Unity Auto Finance
Our Customer Care Team will be reaching out to you today to gain a better understanding of your review and address any concerns you may have. Your feedback is important to us, and we are committed to ensuring your experience with us meets your expectations.
However, it has come to our attention that there may be a misunderstanding. Our records indicate that we have not had any prior communication with you before sending out our Welcome email and SMS message.
Right from the beginning, we maintained clear and transparent communication with the broker, outlining the necessary steps to facilitate the agreement. Once we received all the required information, we proceeded promptly with the processing of your application.
Bad customer experience
You sent the money to the wrong car garage last week and I still have no car but you have still set up a direct debit but you are not bothered about your customer service
August 20, 2023
Reply from Unity Auto Finance
We greatly appreciate you bringing this matter to our attention. Regrettably, there was an automated administrative oversight which came to our notice this morning through the broker you've been in contact with. We've thoroughly reviewed our communication channels and have not found any correspondence from you on this matter. Immediate action was taken to investigate and address the issue, and we've arranged for the funds to be transferred today.
We are absolutely committed to resolving this matter promptly and efficiently. Rest assured, we take this situation very seriously and have already implemented measures to prevent such errors from occurring in the future. Your satisfaction is of utmost importance to us, and we deeply regret any disruption this may have caused.
Quick and easy service and very helpful
August 13, 2023
Reply from Unity Auto Finance
Thank you Colin for taking the time to review us. It's appreciated
Reply from Unity Auto Finance
Thank you Michelle. Always at your service
Very straight forward process.
Very straight forward process..
Quickly got the job done.
Very professional.
Very nice guys.👍🏻
July 3, 2023
Reply from Unity Auto Finance
Thanks for your kind words Mark.
There was a lot of backwards and…
There was a lot of backwards and forwards having to send things three or four times in the end we got there was a long process
June 4, 2023
Reply from Unity Auto Finance
Thanks for taking the time to reply. We understand that it may have been a lengthy process, and we appreciate your patience and perseverance throughout. If there is anything else we can do to improve the efficiency or streamline future interactions, please let us know. Your feedback is valuable to us, and we're committed to continuously enhancing our processes to better serve you.
Reply from Unity Auto Finance
Thank you for taking the time to write a review for us. It is greatly appreciated.
Customer care
Great experience from start to finish David took care of everything and I would definitely recommend to my friends and family anyone looking a car
May 29, 2023
Reply from Unity Auto Finance
I hope you are enjoying your vehicle and thank you for your review.
Really quick and easy
Really quick and easy. The team were really helpful on getting the finance sorted for my car.
May 29, 2023
Reply from Unity Auto Finance
Thank you for your review James. If you need any further support we are here to help you!
It was so easy to understand step by…
It was so easy to understand step by step by filling in the application form for my car and the other documents what I had to do from your experience and knowledge about finance a car thank you so much for your help very, very, happy customer 👍👍👍👍
May 29, 2023
Quick and very helpful
May 29, 2023
Great service
May 21, 2023
We had been sold a faulty car and began…
We had been sold a faulty car and began the process to hand it back and get a refund. We dealt with Louis who has been an absolute diamond and has fought our corner the whole way through. Excellent customer service. Thanks Louis 😊
May 18, 2023
Unprompted review
Reply from Unity Auto Finance
Thank you Lisa. Your review was shared with Louis and the team. Louis was very grateful that you had taken the time to do this and it's very appreciated.
Very quick to arrange and have payout
May 14, 2023
Very helpful and friendly and made my…
Very helpful and friendly and made my dreams come a reality so thank you.
April 23, 2023
Excellent customer service
Unity Auto Finance have been very professional in assisting me to purchase a car.
They have excellent customer service on the telephone.
Their online service provides access to all documentation, which is fully understandable.
Thank you for a very good service.
April 10, 2023
What a company
What a company, so helpful and process so smooth and headache free!
Thank you guys
April 10, 2023
Excelolent service everything done very…
Excelolent service everything done very quickly
April 10, 2023
Great service
Great service, quick and easy without hassle, exactly how you'd want a company specialising in anything to be.
April 10, 2023
Reply from Unity Auto Finance
Thank you Joshua for your review. Please do not hesitate to get in touch if we can help you further,
Reply from Unity Auto Finance
I hope you are still getting an excellent service from Unity? Thank you for taking the time to respond to our review request.
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