Once again, Unity were highly competitive with their quote. This year Jasmine was our point of contact and she provided a first class service. She clarified several points with the broker on range o... See more
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Unity Insurance Services is a charity-owned, specialist insurance broker committed to supporting the charity sector for their insurance needs. We work closely with our clients and a wide range of insurance providers to arrange tailored insurance solutions, ensuring you find the right protection – even for the most challenging risks. Our goal is to ensure you have the right insurance in place so you’re fully protected, allowing you to focus on what matters most: achieving your charity’s goals. Whether it’s insurance for charities, youth groups, or other not-for-profit organisations, we’ve got you covered. At Unity Insurance Services, we don’t just arrange insurance; we actively support the not-for-profit sector. As part of the youth charity, the Scout Association, we Gift Aid 100% of our profits to charity, helping young people develop vital skills for life. We specialise in providing insurance for Scout groups, Girlguiding units, Boys’ Brigade Councils, charities, CICs, and other community groups. Our experienced, empathetic team offers expert advice to over 7,000 charity organisations and manages more than 10,000 policies. As a charity specialist insurance broker, we invite you to join the Unity community. Call us on 0333 0917 010, and let us help protect what matters most.
Suite 8, Business Park, BN15 8UW, Lancing, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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Had a phone call to ensure I had received email with my renewal offer was talked to about changes and things that were put in place to insure we got insurance approved . Great customer service

Reply from Unity Insurance Services
Great customer service. Karen was very helpful and quick to turn around the checks we needed for our scout group

Reply from Unity Insurance Services
The representative was very friendly and informative and was able to help us with our needs

Reply from Unity Insurance Services
Prompt responses and a clear understanding of our requirements. The renewal was painless and Rob looked after everything. Great service.

Reply from Unity Insurance Services
Very smooth renewal of insurance with additions processed effectively. Only downside is renewal notice came a little late.

Reply from Unity Insurance Services
Great cover at a reasonable cost, just what we need! Timely reminders as we approached renewal without being annoying or too persistent. Thank you!

Reply from Unity Insurance Services
As a retired insurance broker and father-in-law of a local Guide leader I was asked to liaise with Unity and sort out a potential underinsurance situation. (no pressure then!!)
My contact, Natalie, was very pleasant and courteous, extremely knowledgeable, and able to understand the problem and discuss options. More importantly she was able to negotiate with the underwriter to provide an acceptable solution for something that from my own experience was not straight forward.
Most of this happened midterm but the current renewal has just been agreed and was dealt with in the same professional manner.
Nothing but praise.

Reply from Unity Insurance Services
Have used Unity for many years and have found them to provide good cover at a competitive price. Always receive the renewal policy in plenty of time to check cover and discuss. They understand Scouting issues such as having to store equipment separately to meeting place. Definitely recommend!

Reply from Unity Insurance Services
Policy which is for district equipment at various addresses was sent out in plenty of time so I was able to check with everyone that cover was correct. Natalie was very helpful and quickly updated 2 small changes to generate the renewal price

Reply from Unity Insurance Services
Quick, efficient and on top of our timelines to ensure we renew our insurance on time before its expiration date.

Reply from Unity Insurance Services
Unity have been our first choice for all our insurance needs for many years. They have always been highly competitive pricing and the service we receive from them has always been superb.
As a group, we could not recommend them highly enough.

Reply from Unity Insurance Services
Great service and excellent communication - every call or email conversation has been straight forward and clear- would definitely recommend Unity if you’re looking for business insurance as they made what was initially a daunting task for me, a very simple one

Reply from Unity Insurance Services
This company is highly professional, competitively priced and a sincere pleasure to do business with.
Customer service is second to none and their staff very knowledgeable and courteous.
Can highly recommend.

Reply from Unity Insurance Services
I had really helpful information about what I needed. Follow though on further questions was prompt.

Reply from Unity Insurance Services
The attention to detail is important to us, along with meeting a representative face to face. Good service was received throughout our renewal.

Reply from Unity Insurance Services
I received exceptional support, advice and service. Thanks to Bradley Scott for handling our charity’s request.

Reply from Unity Insurance Services
Very easy to deal with and Bradley explained everything so well.

Reply from Unity Insurance Services
We have insured with Unity since the inception of our small charity. Unity always create a bespoke quote to cover our avtivities. Communication is excellent and timely and we always find the renewal process straightforward, Customer service is excellent.

Reply from Unity Insurance Services

Reply from Unity Insurance Services
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