Universal Translation Services Reviews 1,713

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I used the service to translate a birth certificate from Spanish to English. What I liked the most is how fast you respond to the emails and the price for service is not bad at all. USCIS solo necesit... See more

Rated 5 out of 5 stars

First of all thanks for your system, great people, and their dedication to making it happen for us clients that needs these documents fast and accurately … You guys were patient despite some our... See more

Company replied

Rated 4 out of 5 stars

Moderate to good quality translation service. I know the language so I was able to give suggestion. One English typo. One additional detail that was not in the transcript was added, but for good inten... See more

Rated 5 out of 5 stars

Easy and quick to use. Website could be better to request quote like a link be visible on home page. Whhatsapp chat doesn't work either. I have had several documents translated certified notorized. Ve... See more

Company replied

Company details

  1. Translator
  2. Association or Organization

Information provided by various external sources

Universal Translation Services is a professional translation company which offers accurate translation services, efficient localization and DTP services. With offices in US and Spain, we always have native translators available for just about any task, from and into any language. We are working around the clock and we have the best rates in the industry, including for certified translations for USCIS or any other US institution.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worse than google translate

Google translation and chat gpt translation can and will do better.
I only used their services because I needed a certified translation. But unfortunately I had to edit and re-edit basic translation.

The project manager Rathan Kumar stopped responding to my emails for multiple days and multiple emails. I was simply asking him to forward the documents to the right emails as agreed upon in beginning of process.

Customer support staff Will Castillo was completely unprofessional. Suddenly putting the call on mute hold without explanation and coming back minutes later to explain. Will refused to provide me with basic information I needed about the project. I had to speak to Abby to get the information and in a professional manner.

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

EXCELLENT SERVICE. THE TRANSLATION WERE GREAT, TIME, FAST . BEYOND MY EXPECTATIONS I WOULD RECOMMEND 100%

November 3, 2023
Rated 1 out of 5 stars

Extremely bad translations. The worst!

I hate to leave terrible reviews but this the worst company ever for the job! Just Google translators they use. Not even their brain. ( And then, if you a leave a review they will leave a feedback saying that they can’t find your name etc etc… like the just did to me).
How about taking responsibility?
Don’t say that you couldn’t find my name in your feedback bcs clearly you know I paid for the worst translation services ever.

They had me read and proofread my own documents like 12 times for all the many mistakes they made. Unbelievable !!!

If you want to save time, headaches and stress, pay a little more and avoid this “company”. Just machines translator software with no human brain who can read and proofread.

Not even for free next time I will choose them.

Thank you for checking real well my name and my receipt Receipt #1019-6095, quote Q-229680 ×1.

October 27, 2023
Unprompted review
Rated 4 out of 5 stars

Great service

Great service, just that they had a couple of obvious mistakes that I had to correct and send the document back, but overall quick and effective service. Thank you!!

October 19, 2023
Rated 5 out of 5 stars

Quick respond

Warm welcome. Quick and shows us step by step until all works is done, quick respond and give us all the detail 👏🏼👏🏼👏🏼

October 5, 2023
Rated 5 out of 5 stars

Very Fast Service

I used the service to translate a birth certificate from Spanish to English. What I liked the most is how fast you respond to the emails and the price for service is not bad at all. USCIS solo necesitaba la traducción y hoy ya me aprobaron el caso. Fue mi primera vez usando el servicio y lo usaría de nuevo sin dudas...👌🏾👌🏾

September 20, 2023

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