My doctor transmitted a prescription to North Drugstore in mid March, 2026. This was shortly after the merger with Universal Drugstore. There were some problems which required multiple calls. Custome... See more
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I'm fairly new to your system. Everything -- info was clear & easily accessible. Directions good. Having to fax a copy of bank ck difficult for me and an extra step as I cannot fax. Easy for others, I... See more
Company replied
I don't order from UDS often but the medicine I do order comes from another country. UDS personnel have always been very professional and helpful. Since my medicine comes from across the pond, it t... See more
Company replied
Universal Drug Store is extremely professional and very good with communication. Every time I have a question or concern, I get a quick and full reply. If I call, I get a live person who resolves any... See more
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Company details
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Are you looking for a reputable online pharmacy you can trust? Read Universal Drugstore reviews here.
Contact info
United States
- universaldrugstore.com
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RELIABLE
UNIVERSAL DRUGSTORE ALWAYS OFFERS TIMELY COMMUNICATUON AND EFFICIENT DELIVERY OVERSEAS.

Reply from Universaldrugstore
Good service and fast delivery
My prescription orders are always processed quickly and delivered before the estimated date of arrival.

Reply from Universaldrugstore
GREAT customer service
Had some issues at customs, and prescription was confiscated for some reason or another. Contacted universal drugstore and they promptly sent out another prescription, which did make it through customs this time. Very flawless experience.

Reply from Universaldrugstore

Reply from Universaldrugstore
Have been customer for greater than 20…
Have been customer for greater than 20 years
They o the extra mile for their customers. As a retired nurse practitioner I recommend Universal Drug every chance I get.

Reply from Universaldrugstore
Fast shipment
Fast shipment, anyhow your actual price is very close to my local options, it could be the last order after so many years.

Reply from Universaldrugstore
Positives of Placing an Order!
Mostly, I appreciate your reasonable pricing policies, the ease of placing an order and the relatively quick timing to receive the order!
Thank you.

Reply from Universaldrugstore
Easy ordering process
Your staff makes the task of ordering a positive experience. They are always pleasant, courteous, and helpful. Thanks for having this service.

Reply from Universaldrugstore
my name was mispelled on the medicine box
although a Rx was provided, my last name was misspelled as was that of my ordering doctor's last name.

Reply from Universaldrugstore
Universal Drugstore Is The Mosst!
Order reminders are most helpful. Timely deliveries are most appreciated. My cat Bunny and I are most grateful!

Reply from Universaldrugstore
Your people work hard to get in touch…
Your people work hard to get in touch with my doctor

Reply from Universaldrugstore

Reply from Universaldrugstore
They always deliver my meds in a timely…
They always deliver my meds in a timely manner.

Reply from Universaldrugstore
They are always helpful in answering…
They are always helpful in answering questions and try to help with a little discount when they can. I have to take this medication for the rest of my life and I'm turning 69 and on Medicare. Thanks for the help. Pattie

Reply from Universaldrugstore
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