Universalsportstickets Reviews 89

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolutely Gutted. No tickets received for Robbie Williams after paying hundreds and hundreds of pounds to go tomorrow at Hyde Park and find out it's all been a scam. The people behind this want... See more

Rated 1 out of 5 stars

Wouldn't even give it a 1 star... they have now taken down their website and disconnected their phones owing hundreds of people money, including myself... the reviews came too late for me. I ordered A... See more

Rated 1 out of 5 stars

My Olympic tickets have not arrived - the phone line has been disconnected and the website taken down. No response to my e mail. Luckily they were purchsed on Mastercard so I have fraud protection... See more

Rated 1 out of 5 stars

Unfortunately, we read the many bad recessions too late. Under no circumstances should you trust really well-made websites. It's a scam. We ordered and bought tickets to the Olympics and never rec... See more


Contact info

1.3

Bad

TrustScore 1.5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

I don't even know where to start. Purchased a Pink Ticket for my friend's birthday as a gift. Been calling, I have emailed. No response, no call back, no email correspondence. Just nothing. We missed the event due to not having our her ticket and it was not cheap. DO NOT USE THIS COMPANY!!!

June 15, 2024
Unprompted review
Rated 1 out of 5 stars

We have still not received out ticket…

We have still not received out ticket for 18 june for the game of portugal vs czechia in leipzig we tried to reach out via email calls and chat but still got no reply yet we have bill of the following payment also.
#order num 9983

June 16, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Bought tickets (4) for match Slovenia-Serbia. No tickets at all. Shame!
Lost my money. Don't buy anything.

June 16, 2024
Unprompted review
Rated 1 out of 5 stars

This website is probably a scam

This website is probably a scam
I bought tickets for euro 2024 in March for England vs Denmark and still haven’t received them I am travelling from a different country to watch this match but there has been no reply to calls and emails please refund my ticket if you can’t provide them
Order no. 9830

June 16, 2024
Unprompted review
Rated 1 out of 5 stars

This website is a scam

This website is a scam. Do NOT use. Convincing website and even gives you your own account. I’ve informed the police, Action Fraud and my bank. Report this company. Don’t let these scum bags get away with ripping off people and taking their hard earned money, scum. Ruined my child’s experience and stole her money.

June 15, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! I'm so disappointed. I looked forward to the Euro Cup game for months and paid so much money, only to deal with such poor service! Don't buy anything here! You won't get your tickets, and no one responds to inquiries—simply disrespectful.

June 14, 2024
Unprompted review
Rated 1 out of 5 stars

Scam!!

Scam!!! Got Scamed for EURO 24 Tickets Slovenia vs Serbia!!!

June 13, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE AT ALL EVER

Been trying to contact this disgusting company for days. By phone online and email. All correspondence ignored.
My granddaughter ordered pink tickets for her mum as a Christmas present.
They have not sent tickets. Despicable ripping off a child

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

I have bought 5 tickets for Albania vs…

I have bought 5 tickets for Albania vs Italy on 15 th of June, I still didn’t receive my tickets (13.06.2024), I have sent emails to them and messages on live chat but no answer, I have the flights and hotel already booked. I don’t know what to do
Order number #10193 and #10173.

June 13, 2024
Unprompted review
Rated 1 out of 5 stars

Looks like i am another mug

Looks like i am another mug. I bought 4 supposed tickets for Scotland V Switzerland at euro 2024 order number 10260 plenty correspondence when asking about the tickets and how i would get them delivered replies were fast and answers were as I expected. A few weeks later just before the game no emails answered any more, phone number on website always dead and chat never works. Thankfully I paid by CC so will be covered and due to be being unsure I never told my son about the tickets so will not have to disappoint him.
Suppose its my own fault for trying to get tickets at a reasonable price ah well you live and learn.
Mark who was quick to correspond at first I hope your next poop is a hedgehog people like you need jailed but you will probably land on yer feet and find a way to scam more people.
Hopefully Karma gets you at some point as it will be well deserved.
Please do not fall for this company other places may be a lot more expensive but at least they are providing tickets unlike these dodgers.

May 27, 2024
Unprompted review
Rated 1 out of 5 stars

I bought a ticket for Eurocup Serbia vs…

I bought a ticket for Eurocup Serbia vs England on 16th June and they promised that I would get the ticket five days before the game kicks off. But now I still get nothing and am unable to get in touch with them. I made calls, wrote emails and sent livechats, but no one responded me at all. I don’t know what I could do to get my ticket or money back.
My order is 10265.

May 28, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Bought Liam Gallagher tickets back in October. 5 days before gig last week no tickets. Money was refunded but absolute scam. I don’t get it. Now we are an extra £200 out as we had to pay over the odds for tickets. Do not purchase from this scam site

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

Hello dear

Hello dear, Will you send me a ticket for Croatia and Spain or not? There are only 4 days left until the game. If you won't send my ticket then give me my money back. I hope you haven't cheated me, if you have, then here goes the application. Thank
you.
10147

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

UEFA tickets Germany vs Scotland

I bought 2 tickets for the upcoming UEFA match Germany vs Scotland.

Received a message that UEFA starts distributing the tickets 4weeks in advance. 2 weeks ago I reached out again and got a reply from Mark that UEFA will distribute them at the end of May.

I still didn‘t receive my tickets and no replies on my 3 follow-up mails or calls / live chat.

I‘m very concerned now that the tickets won‘t arrive on time and would like to rewrite my review if I get refunded or if the tickets will be provided on time (latest 13th of June).

Order #9947

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

Customer service

Bought 4 tickets for the game Slovakia-Ukraine UEFA 2024, needed to change the delivery address, no reply via phone/e-mail/chat... and then I've started reading all those reviews, so I'm pretty concerned if I ever get my tickets. I will delete the review if I receive my tickets.
ORDER: 10120

June 11, 2024
Unprompted review
Rated 1 out of 5 stars

I bought tickets for Spain v Croatia…

I bought tickets for Spain v Croatia match, today is 11.06.2024 and match it’s on 15.06.2024. I didn’t receive my tickets and they don’t answer my emails. I have booked flight and hotel in germany and they scanned me… Do not buy from this scammers!

June 11, 2024
Unprompted review
Rated 1 out of 5 stars

Confirmation email

Hi, How are you?
Im very concerned because i have bought 2 tickets for the match Albania - Italy and you send me a email telling me that we will sent you a message 5 days prior. But you didn’t send me anything!
How is it possible?
My confirmation code is 10264.

May 28, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER TICKETS FROM THIS SITE!!

Bought tickets to Green Day in January and they sent an email saying my tickets were confirmed. I had previously asked for a refund as I had suspicions that it was a scam which they denied. They have now refunded the tickets meaning that I had to rebook through ticketmaster leaving me with worse seats which I could have avoided if they accepted my refund request earlier. Please do not buy from this site.

June 3, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look