Mahim Mehta helped me find my housing in NYC, he was really active in responding and really cooperative with my specifications. He was really patient with everything and handled the search commendably... See more
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I was in a different country and had trouble finding housing for college for my next semester. I tried endlessly to reach the properties and find out more details, but I failed and was at risk of havi... See more
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I'm from India traveling to Germany for my masters, n I had so many doubts n confusion about how to do things but my advisor Mr. Tanishq sir helped me through everything. He made me understand each n... See more
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I had taken two services. Accommodation and for Flight tickets. So both services were provided in a very smooth way by the agents associated with. Even though there was a small little gap in communic... See more
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Company details
Written by the company
Since 2015, University Living has helped students find reliable accommodation across 640+ cities worldwide, near 5,500+ universities. With over 65K verified properties and 23 million nights booked, our focus has always been simple: clarity before commitment. Finding safe student housing abroad shouldn't mean endless paperwork, jumping between sketchy websites, or second-guessing your deposit. That's why every listing includes genuine photos, detailed information, and virtual viewing options so students know what to expect before they arrive. Our comparison tools make it easy to evaluate rent, amenities, location, and policies side by side, without spreadsheets or tab overload. Our support doesn't stop at listings. Accommodation experts are available 24/7 to guide students through viewing, booking, documentation, and move-in. We also assist with essential study-abroad needs such as flights, banking, loans, and insurance. Across time zones and destinations, we focus on doing one thing well: making a complex, unfamiliar process feel simpler, safer, and easier to trust.
Contact info
3rd Floor, 86-90 Paul Street, EC2A 4NE, London, United Kingdom
- +44 204 509 9650
- admin@universityliving.com
- universityliving.com
Breach of guidelines
Very good experience
University living made applying for accommodation convenient, quick and easy. I managed to find the most ideal room fit for me thanks to the help of one of their booking experts, Shubham Nagar.

Reply from University Living
Good
I had a really good experience with University Living. The staffs (Divyanshi Kesarwani and Shreya Jha) were kind and patient. I was able to find a good place at the comfort of my house. Other services provided were extremely useful, especially while moving to a Non-English speaking country.

Reply from University Living
Thanks to Kamiya Ahuja
Thanks to Kamiya Ahuja, booking process was really smooth. She was very helpful, answered my all questions in details even at the weekend. Universityliving left a mark in my mind cuz of her.

Reply from University Living
The booking process was smooth and…
The booking process was smooth and Prateek really helped me to choose the right accommodation.

Reply from University Living
University Living review
Very persistent in helping me with my accommodation. Provides swift response to inquiries and questions. I was able to find one with many features at a reasonable price. Overall a good experience with agent.

Reply from University Living
Process was seamless and efficient
University Living made my transition to studying in Australia so easy! A special shoutout to Miss Divyanshi Kesarwani, who was an absolute star. She managed my accommodation and flight bookings effortlessly. All my queries and doubts were cleared properly and on a timely basis. Her guidance made the booking process smooth and completely hassle-free, allowing me to focus on other preparations. I'm glad I chose University Living and had Divyanshi's assistance!

Reply from University Living
Reliable International Transfer Service
I recently used the International Money Transfer assistance service, and Srishti was exceptionally prompt and helpful. The process was quick, reliable, and seamless. I highly recommend this service to anyone needing international transfers, especially students.

Reply from University Living
It was an extraordinary experience
It was an extraordinary experience i had everything sorted out for me by the universe living team and special thanks to Vaibhav agrawal, was very helpful during the entire process till i checked in.

Reply from University Living
Great experience
Prateek made the application super easy and smooth-sailing, was helpful in answering any of my questions and letting me know when my desired rooms were available

Reply from University Living
Nice and clear explanations
Nice and clear explanations, answered many of my questions on if the company was legit. Amazing service

Reply from University Living
Scammers
Do not use this company. My daughter enquired about accommodation and was contacted by WhatsApp where the person proceeded to harass the group for information and payment without giving any details of the accommodation and wanted the deposit before issuing a contract. Th9s is against UK law. Company is based in India and not London as they claim. Pressuring students to pay by constantly messaging. Avoid at all costs.

Reply from University Living
Great experience
Great experience with Rishabh.
The process was smooth and prompt with clear communication.

Reply from University Living
Urvashi was great in answering my…
Urvashi was great in answering my questions about different accommodation types, as well as getting me room inspections whenever I needed, was always happy to answer my questions even outside of business hours! Thank you for your excellent service!

Reply from University Living
Save your time, get your living space elsewhere
Please read the reviews here before contacting them for the services. Absolutely terrible, and I suspect that they might be a scam.
I had a very disappointing and concerning experience with University Living and want to warn others before they fall into the same trap.
First of all, they only contacted me at midnight (Australia time), which is already unprofessional for any legitimate housing service. Despite claiming their business is registered in the UK, the agent who messaged me was using a number registered in India, which raised my suspicions immediately.
I clearly stated that I wanted a studio, yet they kept recommending rooms with shared kitchens and shared bathrooms—the complete opposite of what I asked for. Everything seemed fine at first, until they suddenly started pushing me to pay some sort of service fee “ASAP.” Right after that, they demanded I pay the bond fee immediately as well. The pressure was extremely uncomfortable and felt very unsafe.
When they sent me the “contract,” it looked half-done and totally unprofessional. It didn’t include the owner’s name or any essential terms that a proper rental agreement should contain. I did some research on the building they recommended and found multiple bad reviews mentioning it was unsanitary and poorly maintained, yet they continued sending me rooms from the same building as if everything was perfectly fine.
The next day, after realizing how shady everything felt, I decided to back out almost immediately. They then refused to refund my service fee, claiming it was a “back-out case” and that they had already “provided the service.” Apparently, their “service” was just sending me questionable listings at midnight and pushing me to sign a sketchy contract and pay fees nonstop. Also, considering this was all done outside normal working hours, it makes no sense how they could’ve contacted the property owner “so quickly.” Nothing added up.
I’ve accepted that I lost my money, but I don’t want others to go through the same thing. Please be careful — the entire experience felt suspicious, rushed, and very unprofessional.
I also suspect that they might be paying others to leave them fake 5-star reviews, as they all seem too recent and have multiple reviews on the same day

Reply from University Living
Raghav Aggarwal is great!
Raghav Aggarwal helped me within this stressful process. He managed many options and spoke to me many days to see if I liked the places I visited or no. He didn't give up on me until the last moment and I am happy that I found him in University Living. He is a great asset and help!

Reply from University Living
University living provided me with a…
University living provided me with a smooth accommodation search. Thanks to Sakshi who came in to provide alternative payment methods when I experienced challenges with bank transfers.

Reply from University Living
Ayushi Muskan maam helped me a lot…
Ayushi Muskan maam helped me a lot while renting by explaining me each and every aspect and helping in every circumstances.

Reply from University Living
Fast Communication
I was helped by an employee called Shubham Nagar, they assisted me with every step of my application to find a place at Scape Carlton and they were very quick to respond and answer any questions I had. 10/10 service!

Reply from University Living
Review for Gourish
Mr.Gourish was very helpful with helping me with my accommodation. He answered all of my questions and had a great attitude.

Reply from University Living
really FAST and professional support
I had a very pleasant and productive experience with UL. I hadn't even finished registering on the site when I received a call from an agent. At first, I was a bit confused, but later I really appreciated the speed and quality of service provided by Shubham Nagar - especially since it was on weekend;)
So, unlike other accommodation providers, here everything was performed fast and the feedback was very structurized and helpful. I highly recommend trying UL if you're searching for affordable housing during your studies. good luck;)

Reply from University Living
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