University Living 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Mahim Mehta helped me find my housing in NYC, he was really active in responding and really cooperative with my specifications. He was really patient with everything and handled the search commendably... See more

Rated 5 out of 5 stars

I was in a different country and had trouble finding housing for college for my next semester. I tried endlessly to reach the properties and find out more details, but I failed and was at risk of havi... See more

Company replied

Rated 5 out of 5 stars

I'm from India traveling to Germany for my masters, n I had so many doubts n confusion about how to do things but my advisor Mr. Tanishq sir helped me through everything. He made me understand each n... See more

Company replied

Rated 4 out of 5 stars

I had taken two services. Accommodation and for Flight tickets. So both services were provided in a very smooth way by the agents associated with. Even though there was a small little gap in communic... See more

Company replied

Company details

  1. Student Housing Center
  2. Online Marketplace

Written by the company

Since 2015, University Living has helped students find reliable accommodation across 640+ cities worldwide, near 5,500+ universities. With over 65K verified properties and 23 million nights booked, our focus has always been simple: clarity before commitment. Finding safe student housing abroad shouldn't mean endless paperwork, jumping between sketchy websites, or second-guessing your deposit. That's why every listing includes genuine photos, detailed information, and virtual viewing options so students know what to expect before they arrive. Our comparison tools make it easy to evaluate rent, amenities, location, and policies side by side, without spreadsheets or tab overload. Our support doesn't stop at listings. Accommodation experts are available 24/7 to guide students through viewing, booking, documentation, and move-in. We also assist with essential study-abroad needs such as flights, banking, loans, and insurance. Across time zones and destinations, we focus on doing one thing well: making a complex, unfamiliar process feel simpler, safer, and easier to trust.


Contact info

Breach of guidelines

All reviews

(6,642)

789 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast respond

Very fast respond, however it was not clear from the very beginning that we need to pay additional 100 gbp, it was explained and accepted by us afterwards, so hope to get additional service and support during our rent time)) overall it is always good to have a dedicated person to help if it is needed. Thank you very much

December 16, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you for taking the time to share your feedback with us. We appreciate your comments regarding our quick responses and are glad that our team was able to clarify the additional GBP 100 charge once it was explained.

We apologize for any confusion caused initially and truly value your feedback, as it helps us improve our communication and transparency. Please rest assured that our team will continue to provide you with the necessary service and support throughout your tenancy.

We’re pleased to know you found it helpful to have a dedicated point of contact, and we’re always here to assist you whenever needed. Thank you once again for your understanding and kind words.

Rated 5 out of 5 stars

Lots of help from Daniel

I had a really great experience, the person helping me was named Daniel and he helped me figure out floor plans, communicated really well with the apartment and leasers, and made the process much smoother. I recommend this for anyone who is a little unsure about how to proceed through finding university living.

December 11, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you so much for sharing your experience with us! We’re delighted to hear that Daniel was able to support you throughout the process — from helping you understand floor plans to coordinating effectively with the apartment and leasing team. It’s great to know that his clear communication helped make everything much smoother for you.

We truly appreciate your recommendation and are glad we could assist you in navigating the accommodation process with confidence.

Thank you for choosing University Living!

Rated 5 out of 5 stars

Arpit and Mahim mehta were extremely…

Arpit and Mahim mehta were extremely proactive, understanding, and adaptable in helping me quickly find a new place to stay!!

December 11, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you so much for sharing your feedback! We're delighted to hear that Arpit and Mahim Mehta were extremely proactive, understanding, and adaptable in helping you quickly find a new place to stay. Ensuring timely and personalized support is always our priority, and we're glad their efforts made a positive difference.

We truly appreciate you choosing University Living and wish you all the best ahead.

Rated 5 out of 5 stars

Great experience.

Great experience.
I really appreciate your guidance Renuka.
Thanks for the good guidance🙏

December 11, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you so much for your kind words! We’re delighted to hear that Renuka’s guidance was helpful and made a positive difference for you. We truly appreciate you taking the time to share your feedback.

Thank you for choosing University Living!

Rated 5 out of 5 stars

The experience with university living…

The experience with university living was great especially ROHAN has help me a lot through flight booking and also at my cab process with clear explanation and making me understand through each I thank him for this and looking forward for more

December 11, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you for sharing your experience with us! We're delighted to hear that you had a great experience with University Living and that Rohan was able to assist you effectively with your flight booking and cab arrangements. His clear explanations and step-by-step guidance are truly appreciated, and we're glad he could make the process smooth and easy to understand.

We look forward to supporting you again in the future. Thank you for choosing University Living!

Rated 4 out of 5 stars

Great Support for Internationl Students

Great Support for International Students

University Living made my first move abroad so much easier. Their team quickly found me a safe, budget-friendly room close to my university and even noted my preference for all-female roommates. Super supportive and stress-free experience, highly recommended!

September 6, 2025
Unprompted review
University Living logo

Reply from University Living

We’re truly delighted to hear that University Living could make your first move abroad a smooth and stress-free experience. Helping international students find safe, comfortable, and budget-friendly accommodation—while also respecting personal preferences like all-female roommates is exactly what we strive for.

Your kind words mean a lot to our team and motivate us to continue delivering the best possible support. We’re glad we could be a part of this important journey for you, and we wish you a happy and successful time at your university ahead!

Rated 1 out of 5 stars

Guys please don't get scammed by them

Guys please don't get scammed by them. First of all, they are very poor in responding.They will see your texts but will not reply. They are not always there to help you. They have so many conditions before booking a viewing. Other agencies can book the same viewing on the spot or within few hours ,same day and these people will always ask for 24 hours-48 hours,so this means they don't have strong links here in UK. They couldn’t help me in any way. It’s been a month. There is one lady,Shreya, totally useless. She knew nothing.
So go for better options like Uniacco or amber.

December 10, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience, and we understand how frustrating this must have been for you.

The delays you faced and the lack of timely responses are not the standard of service we aim to provide. We sincerely apologize for the inconvenience caused, and we assure you that your concerns have been taken very seriously. We will be addressing this internally with the concerned team to ensure that such situations do not repeat.

We would also appreciate the opportunity to look into your case in detail and assist you properly. If you could share your registered email address or contact number, our team will investigate the issue and reach out to you with a resolution at the earliest.

Thank you once again for bringing this to our attention—we genuinely value your feedback and are committed to improving your experience.

Rated 5 out of 5 stars

Had a great experience

Had a great experience! Urvashi was very helpful in explaining and helping me complete everything with ease and on time!

December 8, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you so much for your wonderful feedback! We're delighted to hear that you had a great experience and that Urvashi was able to assist you with clear guidance and timely support. We're proud to have her on our team.

We truly appreciate you choosing University Living and sharing your positive experience with us.

Rated 5 out of 5 stars

10/10 Recommend

Really great service, making it simple and effective to find accommodation even with limit time. I got my accommodation just 2 weeks before moving to Munich and honestly it was hectic to find a good accommodation till I found University Living. The team was incredibly helpful and fast responding to your specific needs. They were one of the main reason why my shift to a new place was stress free and comfortable.

October 5, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you so much for sharing your experience with us! We’re delighted to hear that University Living was able to support you during such a tight timeline. Finding accommodation just two weeks before your move to Munich can be stressful, and we’re glad our team could make the process simple, effective, and much more manageable for you.

It’s wonderful to know that our quick responses and tailored support helped make your transition smooth and comfortable. Your kind words truly mean a lot to us.

Thank you for choosing University Living!

Rated 5 out of 5 stars

The entire process was smooth and quick.

The entire process was smooth and quick.

December 9, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you for your feedback! We're glad to hear that the entire process was smooth and quick for you. Your satisfaction means a lot to us.

Rated 4 out of 5 stars

A good experience with the team and…

A good experience with the team and fast replies made my process easy and they are with us till the full process

December 9, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you for sharing your feedback with us! We're pleased to hear that you had a good experience with our team and that our quick responses helped make the process easier for you. We’re committed to supporting our students throughout the entire journey, and we're glad you felt that support.

Rated 5 out of 5 stars

Made sure the process was smooth and…

Made sure the process was smooth and hassle free

December 9, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you for your feedback! We're glad to hear that we were able to make the process smooth and hassle-free for you. Your satisfaction means a lot to us.

Rated 5 out of 5 stars

I really appreciate Anthony and his…

I really appreciate Anthony and his work!
He taught me a bunch of things about housing, thanks to him, I can stay at my home where makes me feel comfy and safe.
Thanks a lot!!

December 8, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you so much for sharing your positive experience! We're delighted to hear that Anthony was able to guide you through the housing process and help you find a place that feels comfortable and safe. His dedication to supporting students is something we truly value.

We really appreciate your kind words and are glad that you’re happy with your accommodation.

Thanks again for choosing University Living!

Rated 5 out of 5 stars

Excellent service

My experience with University Living has been nothing short of amazing. If you’re a student or working professional trying to secure accommodation, especially in a new city or country, this platform is genuinely one of the best resources out there.
Their services are incredibly organized, efficient, and user-friendly. They provide a wide range of verified housing options around the world, and everything is laid out clearly so you actually understand what you’re getting. From comparing prices to checking amenities and locations, the entire process feels transparent and trustworthy.
Their team has gone above and beyond to make my experience smooth, stress-free, and personalized. Whether you’re moving abroad for the first time or just trying to find better accommodation, they give you the support and confidence you need. Overall, I would highly recommend University Living to anyone looking for reliable, safe, and comfortable housing options. Their combination of a great platform, excellent services, and truly supportive staff makes them one of the best in the industry.

September 1, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you so much for sharing such an incredible and detailed review! We’re truly delighted to hear that your experience with University Living has been nothing short of amazing.

It means a lot to us that you found our platform organized, transparent, and user-friendly — our goal is always to simplify the accommodation search for students and working professionals, no matter where they’re headed. Knowing that our verified options, clear comparisons, and global reach made your journey easier is incredibly rewarding.

We’re especially glad that our team was able to support you in a way that felt smooth, stress-free, and personalized. Whether someone is moving abroad for the first time or simply exploring better housing options, we aim to provide the confidence and care they deserve throughout the process.

Thank you once again for your heartfelt recommendation. We’re grateful for your trust and are always here to help whenever you need us.

Rated 1 out of 5 stars

University living is a scam

My experience with University Living has been very bad, and I really wish I had chosen a different agent. First, they don’t respond quickly after you move in. They also promise cashback and things like “house deals,” but in the end you get nothing. This was especially the case with Vershika. I hope no one else falls into the same trap that I did.

September 9, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you for sharing your feedback with us. We are truly sorry to hear about your experience and understand how disappointing this must have been for you. This is certainly not the level of service we strive to provide to our students.

We take your concerns regarding the response time, as well as the cashback and house deal commitments, very seriously. We would like the opportunity to investigate this matter thoroughly and understand what went wrong, including the interaction you had with our team member.

We kindly request you to share your registered email address or contact number with us so that we can locate your case and take appropriate action. Our goal is to resolve this fairly and ensure that such situations do not occur in the future.

We truly regret the inconvenience caused and appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Made finding accommodation super easy

I’m in my first year looking for a studio for next year and it’s been hard to find a place alongside my studies . I contacted university living and Prateek got back to me sending me various options for next year and even booking my viewings . All I had to do was attend the viewings and pick what place was best for me and it was made so much easier thanks to him !

December 7, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you for sharing your experience with us! We're so glad to hear that Prateek was able to support you during such a busy time in your first year. Searching for a studio while managing studies can definitely be challenging, and it’s wonderful to know that his guidance — from sending tailored options to arranging your viewings — made the entire process easier for you.

We’re delighted that all you had to do was attend the viewings and choose the place that suited you best. Your comfort and convenience are always our priority.

Thank you for choosing University Living, and we wish you an amazing year ahead!

Rated 5 out of 5 stars

quick and easy

quick and easy, were able to help find a room for my year very fast

December 7, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you for your feedback! We're glad to know that you found the process quick and easy, and that we could help you secure a room for the year so efficiently.

We appreciate you choosing University Living!

Rated 5 out of 5 stars

Great for international students

I’m an international student and I was worried about the housing process, and they made it much easier than I expected, not just for me but for my roommate as well. The person they assigned me was Mahim Mehta, he was really helpful and continuously followed my application. I totally recommend them.

December 5, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you so much for sharing your experience with us! We’re truly happy to hear that we were able to make the housing process easier and stress-free for both you and your roommate. Supporting international students at every step is something we truly care about.

We’re especially glad to know that Mahim Mehta supported you so well and followed up continuously on your application. Your kind words will surely be shared with him and will mean a lot to him.

Thank you for your recommendation and trust in us. We wish you and your roommate all the very best in your new journey, and please feel free to reach out anytime if you need further assistance.

Rated 5 out of 5 stars

Excellent Service

Renuka was excellent knowledgeable, patient, and attentive to every detail. They made the entire process smooth and stress-free. Highly recommend!

December 4, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you so much for your kind and encouraging feedback! We’re absolutely delighted to hear that Renuka was knowledgeable, patient, and attentive throughout your journey, and that she was able to make the entire process smooth and stress-free for you.

Your recommendation truly means a lot to us, and we will be sure to share your wonderful words with Renuka. Please feel free to reach out anytime if you need further assistance—we’re always here to help!

Rated 5 out of 5 stars

Helpful staff (Shubham Nagar)

December 4, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you for your feedback! We’re glad to hear that Shubham Nagar was helpful and supportive during your experience with us. Your appreciation means a lot, and we’ll be sure to share your kind words with him.

Please feel free to reach out anytime if you need further assistance we’re always here to help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look