University Living 

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Rated 5 out of 5 stars

Mahim Mehta helped me find my housing in NYC, he was really active in responding and really cooperative with my specifications. He was really patient with everything and handled the search commendably... See more

Rated 5 out of 5 stars

I was in a different country and had trouble finding housing for college for my next semester. I tried endlessly to reach the properties and find out more details, but I failed and was at risk of havi... See more

Company replied

Rated 5 out of 5 stars

I'm from India traveling to Germany for my masters, n I had so many doubts n confusion about how to do things but my advisor Mr. Tanishq sir helped me through everything. He made me understand each n... See more

Company replied

Rated 4 out of 5 stars

I had taken two services. Accommodation and for Flight tickets. So both services were provided in a very smooth way by the agents associated with. Even though there was a small little gap in communic... See more

Company replied

Company details

  1. Student Housing Center
  2. Online Marketplace

Written by the company

Since 2015, University Living has helped students find reliable accommodation across 640+ cities worldwide, near 5,500+ universities. With over 65K verified properties and 23 million nights booked, our focus has always been simple: clarity before commitment. Finding safe student housing abroad shouldn't mean endless paperwork, jumping between sketchy websites, or second-guessing your deposit. That's why every listing includes genuine photos, detailed information, and virtual viewing options so students know what to expect before they arrive. Our comparison tools make it easy to evaluate rent, amenities, location, and policies side by side, without spreadsheets or tab overload. Our support doesn't stop at listings. Accommodation experts are available 24/7 to guide students through viewing, booking, documentation, and move-in. We also assist with essential study-abroad needs such as flights, banking, loans, and insurance. Across time zones and destinations, we focus on doing one thing well: making a complex, unfamiliar process feel simpler, safer, and easier to trust.


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(6,641)

787 reviews in the last 12 months

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Rated 5 out of 5 stars

University living was very helpful in…

University living was very helpful in guiding me through the accommodation selection process. A special mention to Rishabh, who was prompt, responsive, and ensured everything was sorted quickly and efficiently. Overall, a very reliable and supportive experience.

January 15, 2026
Unprompted review
University Living logo

Reply from University Living

We’re glad to hear that University Living was able to guide you smoothly through the accommodation selection process. A special thank you for acknowledging Rishabh—his promptness, responsiveness, and dedication truly reflect the level of service we strive to provide.

We appreciate your trust in us and are happy to know you had a reliable and supportive experience. Wishing you all the best, and please feel free to reach out if you need any assistance in the future!

Rated 5 out of 5 stars

Good service and very supportive

Good service and very supportive. Got myself a good accommodation.

January 1, 2026
Unprompted review
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Reply from University Living

We’re happy to know you had a good experience and that our team was able to support you in finding suitable accommodation. It’s great to hear everything worked out well for you.

Wishing you a comfortable stay ahead, and feel free to reach out anytime if you need further assistance!

Rated 5 out of 5 stars

Shubham Nagar was very helpful and nice…

Shubham Nagar was very helpful and nice during the process, he made it so easy and simple and was very patient with helping. Would recommend and do it again! 😊

January 15, 2026
Unprompted review
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Reply from University Living

Thank you for your kind feedback! 😊

We’re really glad to hear that Shubham Nagar was helpful, patient, and made the entire process easy and simple for you. Providing smooth and stress-free support is exactly what we aim for.

We truly appreciate your recommendation and would be happy to assist you again anytime. Wishing you all the best ahead!

Rated 5 out of 5 stars

I got personalised service and they…

I got personalised service and they helped me throughout my journey by helping me during every step. Their recommendation were perfect and I am grateful for their guidance

November 30, 2025
Unprompted review
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Reply from University Living

Thank you, Kaashvi, for sharing your lovely feedback!

We’re delighted to hear that you received personalised support throughout your journey and that our recommendations matched your needs perfectly. Guiding students at every step and making the process smooth is exactly what we strive for.

We truly appreciate your kind words and are grateful for your trust in University Living. Wishing you all the very best ahead, and please feel free to reach out if you ever need assistance!

Rated 5 out of 5 stars

My experience was great

My experience was great. Shubham Nagar helped me with this process and made it very smooth for me. I really appreciate it.

January 14, 2026
Unprompted review
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Reply from University Living

Thank you, Zara, for sharing your feedback!

We’re delighted to hear that you had a great experience and that Shubham Nagar was able to make the process smooth and hassle-free for you. Your appreciation means a lot to us and will surely motivate our team to continue delivering great support.

Wishing you all the best, and please feel free to reach out anytime if you need assistance in the future!

Rated 5 out of 5 stars

Amazing accommodation

Vaishnavi really helped and assisted me in finding accommodation.
Thanks again and keep up the good work!!

December 25, 2025
Unprompted review
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Reply from University Living

We’re really glad to hear that Vaishnavi was able to help and assist you in finding accommodation. Her dedication and support truly reflect the service standards we aim to provide. We’ll be sure to share your appreciation with her.

Thanks again for choosing University Living, and we wish you all the best ahead!

Rated 5 out of 5 stars

Mrs/Ms.Urvashi

I’d like to personally say thank you to Ms.Urvashi for helping me throughout the process. From lightning fast responses to helping me every step of the way made everything so much easier.

January 13, 2026
Unprompted review
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Reply from University Living

We’re delighted to hear about your positive experience with Ms. Urvashi. Her quick responses and consistent support truly make a difference, and we’re glad she was able to guide you smoothly through every step of the process. We’ll be sure to pass along your kind words to her.

Thank you for choosing University Living, and we wish you all the very best ahead!

Rated 5 out of 5 stars

A smooth experience throughout

A smooth experience throughout. I had some issues with certain details and Harshit was there to assist me throughout the process. He was very prompt in his replies and provided me with detailed updates, solving my problems with the urgency required.

January 13, 2026
Unprompted review
University Living logo

Reply from University Living

We’re happy to hear that you had a smooth experience overall and that Harshit was able to support you throughout the process. His prompt responses, clear updates, and sense of urgency truly reflect our commitment to assisting students effectively. We’ll be sure to pass on your appreciation to him.

Thank you for choosing University Living, and we wish you a great experience ahead!

Rated 1 out of 5 stars

Disappointing and Misleading Service

Very disappointing experience with University Living. Many things were promised during booking, but after payment, none were fulfilled. It felt misleading.

Even after escalation, the customer support manager was involved, yet no solution was provided. Responses were always “we will check and let you know”, with no follow-up.

Poor communication, no accountability, and a waste of time. I would not recommend University Living to anyone.

December 25, 2025
Unprompted review
University Living logo

Reply from University Living

We’re truly sorry to learn that you feel disappointed. However, we would like to clarify that, as per our records, the voucher has been successfully initiated and also claimed by you. This indicates that the concern raised earlier was addressed and resolved from our end.

In light of this, sharing such feedback after availing the resolution does not accurately reflect the complete scenario and is unfair. We always strive to maintain transparency, accountability, and ethical practices, and we ensure that commitments made to students are fulfilled, as was done in your case.

Rated 5 out of 5 stars

Mahim Mehta did a wonderful job and…

Mahim Mehta did a wonderful job and assisting me with finding a room. He was extremely fast and very detailed ! Thanks to him !

January 9, 2026
Unprompted review
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Reply from University Living

We’re delighted to hear that Mahim Mehta did such a wonderful job assisting you with finding a room. His prompt responses and attention to detail truly make a difference, and we’re glad he could support you so effectively. We’ll be sure to pass along your appreciation to him.

Thank you for choosing University Living, and we wish you a great stay ahead!

Rated 5 out of 5 stars

Hospitality

The company is very well in providing full time support with great hospitality.
I received good treatment as a customer from Muskaan Mittal who is among the customer support team of the University living.
This made me feel easy and less tensed as I expected. Am hoping for more when I reach there in my accommodation at Livensa Living in Málaga Spain 🇪🇸.

December 17, 2025
Unprompted review
University Living logo

Reply from University Living

We’re really pleased to hear that you felt well supported and welcomed by our team. Providing full-time support with genuine care and hospitality is something we truly strive for, and it’s great to know that Muskaan Mittal made your experience smooth and reassuring. We’ll be sure to pass on your kind words to her.

We wish you a wonderful stay at Livensa Living in Málaga, Spain 🇪🇸, and hope your experience continues to be just as positive once you arrive. Thank you for choosing University Living!

Rated 5 out of 5 stars

My experience with University Living…

My experience with University Living has been great. Rishabh from the customer experience team handled my issues/questions very well and responded with urgency. I would rate it my experience satisfactory.

January 12, 2026
Unprompted review
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Reply from University Living

We’re glad to hear that your experience with University Living has been great and that Rishabh from our Customer Experience team was able to handle your queries efficiently and with urgency. We truly appreciate your time in sharing your experience and are happy to know you found our support satisfactory.

Thank you for choosing University Living, and we wish you all the best ahead!

Rated 5 out of 5 stars

It has been really grear experience

It has been really great experience. Deekshant guided me in a really well way and helped me out through out my process. And was really patience while answering the queries.

January 12, 2026
Unprompted review
University Living logo

Reply from University Living

We’re delighted to hear that you had a great experience and that Deekshant was able to guide you so well throughout the process. His patience and willingness to address all your queries truly reflect the level of support we aim to provide. We’ll be sure to pass on your kind words to him.

Thank you for choosing University Living, and we wish you all the best ahead!

Rated 5 out of 5 stars

Excellent experience

Excellent experience, I was assisted by Nawaz. He was really kind and available with me. He helped me finding an accommodation in a very short time. Super professional 🙏🏻 thank you!

January 12, 2026
Unprompted review
University Living logo

Reply from University Living

We’re thrilled to hear that you had an excellent experience and that Nawaz was able to assist you so effectively. His kindness, availability, and professionalism truly reflect our commitment to supporting students, especially when time is limited. We’re glad he could help you find accommodation quickly and smoothly.

We’ll be sure to pass on your appreciation to Nawaz. Thank you for choosing University Living, and we wish you all the best ahead! 🙏🏻

Rated 4 out of 5 stars

Good and supportive during booking

Good and supportive during booking. As a student u haven’t seen the place theree r many doubts in ur mind but these guys will make u confortable during booking. Cheers @priyanka did help me through out the process nd ita very generous

September 11, 2025
Unprompted review
University Living logo

Reply from University Living

We’re really glad to hear that you felt supported during the booking process. We completely understand that booking accommodation without seeing the place in person can raise many doubts, and it’s great to know our team was able to make you feel comfortable and confident.

A special thanks for mentioning Priyanka — we’re happy to hear she guided you throughout the process with such generosity and care. Your kind words truly mean a lot to us.

Wishing you a great stay ahead, and thank you for choosing University Living!

Rated 1 out of 5 stars

Run away!!

I strongly advise against University Living.
I booked through them in a student residence.
They forced me to sign a one-year contract knowing that I would only be staying for six months, promising me that they had someone to take over my contract.
When the contract expired, they told me that they didn't have anyone after all, leaving me waiting.
I had to find someone myself, otherwise I would have had to continue paying until the end of my contract.

I recommend joining Facebook groups for finding accommodation or contacting residences directly.

January 10, 2026
Unprompted review
University Living logo

Reply from University Living

We’re truly sorry to learn that you feel disappointed. However, we would like to clarify that, as per our records, the voucher has been successfully initiated and also claimed by you. This indicates that the concern raised earlier was addressed and resolved from our end.

In light of this, sharing such feedback after availing the resolution does not accurately reflect the complete scenario and is unfair. We always strive to maintain transparency, accountability, and ethical practices, and we ensure that commitments made to students are fulfilled, as was done in your case.

Rated 1 out of 5 stars

Your employee told me that the bathroom…

Your employee told me that the bathroom is private, but it was not, and also the pictures are different from reality. There is no blanket, bed cover, or television.

January 10, 2026
Unprompted review
University Living logo

Reply from University Living

We’re really sorry to hear about your experience, and we sincerely apologize for the inconvenience and disappointment this has caused.

We understand your concern regarding the bathroom not being private as communicated earlier, as well as the difference between the pictures shared and the actual condition of the room. We also note your concern about the missing amenities such as a blanket, bed cover, and television. This is certainly not the experience we want our students to have.

We take this matter seriously and will escalate it to the relevant team and the property management to review what was communicated versus what has been provided. We request you to please share a few pictures of the room (if possible) so that we can investigate this more effectively and work towards a resolution for you.

Thank you for bringing this to our attention. We appreciate your patience and will get back to you with an update at the earliest.

Rated 5 out of 5 stars

Prabbhudha Saxena ( University living )

We got connected to Prabhudha Saxena of University Living .
Prabhudha was super helpful in getting our daughter sorted with an amazing accomodation in Exeter .
Not just that he gave us reminders as to when payments were due . Extremely organised nd helpful he has been .

January 3, 2026
Unprompted review
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Reply from University Living

We’re delighted to hear that Prabhudha Saxena was able to support you so effectively in securing a wonderful accommodation for your daughter in Exeter. His organization, timely reminders, and dedication truly reflect the level of care we aim to provide to both students and their families.

We’ll be sure to pass on your kind words to Prabhudha. Thank you for trusting University Living, and we wish your daughter a comfortable and successful stay ahead!

Rated 5 out of 5 stars

It was a really smooth and easy process…

It was a really smooth and easy process for me and my friend to find a room in UK. Mr. Harjot helped us to find a safe & suitable room for both of us. Mr. Rishab also very supportive. Both of them together came up with a solution whenever there was any problem. Really thank you to both of them. 👍🏻😊

December 20, 2025
Unprompted review
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Reply from University Living

We’re delighted to hear that you and your friend had a smooth and easy time finding a room in the UK. It’s great to know that Mr. Harjot was able to help you find a safe and suitable accommodation, and that Mr. Rishabh provided strong support throughout the process. Their teamwork and problem-solving approach truly reflect our commitment to supporting students at every step.

We’ll be sure to pass on your appreciation to both of them. Wishing you a comfortable stay and all the best for your journey ahead! 👍🏻

Rated 5 out of 5 stars

I got my dream apartment at a great…

I got my dream apartment at a great price and I owe that to Vansh Sharma's help through and through.

December 22, 2025
Unprompted review
University Living logo

Reply from University Living

Thank you for sharing your wonderful feedback! We’re delighted to hear that you found your dream apartment at a great price. Vansh Sharma truly goes above and beyond for our students, and we’re glad his support made such a positive difference throughout your journey. We’ll be sure to pass along your kind words to him. Wishing you all the best in your new home!

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