When the brand first appeared on JD the quality was absolutely amazing, heavy thick hoodies. However now the quality seems cheap and thin and plasticy and the prices keep going up and up for worse qua... See more
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Horrible pockets on their sweats, they are a bare minimum retailer getting over on the public. Only buy in person at JD sports never online and id recommend only wearing inside the house so if phones... See more
I've had a few bits of gear, sample stuff and that, absolutely wonderful gear for the price point. I bought a pair of trainers on a whim, absolute quality. Well made, premium materials and packaged l... See more
Company replied
This hoodie feels like very high quality fabric, astonishing heft. Weighs at least double the amount of my UA hoodie, which has more material as is baggier. Very good fit if you get the size up, these... See more
Company replied
3.4
Average
518 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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The item was delivered in good…
The item was delivered in good condition and it is of great quality.
September 7, 2023
Reply from Unlike Humans
Hello Andile,
We hope that you're keeping safe and well over in South Africa,
Thank you for taking the time out to share your positive 5 star shopping experience.
We hope you enjoy wearing latest pair of footwear - UHF04 Runner Grey/Beige/Blue Nylon Mesh.
Thank you again for your continued support.
Best wishes,
Team Unlike Humans
Size 6 required and the sizing is a 7.
Size 6 required and the sizing is a 7.
Response from Unlike Humans was poor.
You cannot blame different factory sourcing when it comes to sizing. You can clearly see a size 7 bought last year, is the same as a size 6, so does it make acceptable to blame different sourcing?
She did offer returns refund which I appreciate, but to blame suppliers is not right.
September 18, 2023
Reply from Unlike Humans
Good morning,
We hope you've had a good weekend
Thank you for taking the time out to share your recent Unlike Humans shopping experience.
After reviewing your case notes regarding your size inquiry, we noted that there has been a change in our supplier since your initial purchase in 2022. Nevertheless, we are more than willing to review your recent purchase
We've arranged for one of our colleagues to send a follow up email regarding this isolated case.
Thank you again for your patience and cooperation.
Kind regards,
Team Unlike Humans
Very happy with the quality and great…
Very happy with the quality and great service ..with ship here again thanks
September 1, 2023
Reply from Unlike Humans
Good morning Mr Mostafa,
We hope you've had a great weekend,
Than you for taking the time out to share your recent Unlike Humans shopping experience.
We're pleased yto read that you're happy with the service that we offer here at Unlike Humans.
Thank you again for your support and for shopping with us.
Many thanks,
Team Unlike Humans
Reply from Unlike Humans
Hi Daniel,
Thank you for sharing your amazing feedback!
We're so pleased to read that you're happy with the overall service that we offer here at Unlike Humans.
Thank you again for shopping with us.
Many thanks,
Team Unlike Humans
Fantastic garments great price
August 29, 2023
Reply from Unlike Humans
Hello Stewart,
Hope you're keeping well,
Thank you for rating us with a positive 5 star review!
We're so pleased to read that you're happy with your new Unlike Humans order.
Thank you again for your support and for shopping with us.
Many thanks,
Team Unlike Humans
Excellent quality, great price.
Really fast delivery and excellent quality trainers for a great price.
August 28, 2023
Reply from Unlike Humans
Good afternoon Paul,
Hope you've had a good weekend,
Thanks for sharing your positive 5 star review.
We're so pleased to read that you're happy with your recent Unlike Humans purchase.
Thank you again for your support and for shopping with us.
Many thanks,
Team Unlike Humans
Amazing brand and quality
Amazing quality and top brand. I have ordered 2 T-shirts, 2 full zip hoodies, 1 pull over hoody, 1 overshirt and 6 pairs of trainers from this company and every time it’s amazing quality and quick delivery also have great savings. My wife loves all the clothes from this company will definitely purchase again
September 11, 2023
Unprompted review
Reply from Unlike Humans
Hi Daniel,
Hope you've had a good weekend,
Thank you for taking the time out to rate our collection with a positive 5 star review!
We're delighted to read through your comments and we're so pleased to read that your happy with your recent purchase.
Thank you again for your support and for choosing Unlike Humans.
Many thanks,
Team Unlike Humans
So pleased with my order
So pleased with my order , good quality t-shirts , placed order and delivered with two days , impressed with quality and will shop in future .
August 25, 2023
Reply from Unlike Humans
Good morning Gerry,
Hope you've had a nice weekend,
Thank you for taking the time out to share your amazing 5 star Product review.
We're so pleased to read through your feedback, and we look forward to seeing you shop with us again in the near future.
Best wishes,
Team Unlike Humans.
Excellent product
August 25, 2023
Reply from Unlike Humans
Hi Michael,
Thank you for rating our range with a positive 5 star review.
We look forward to seeing you shop with us again in the near future.
Best wishes,
Team Unlike Humans
Never received my order
Ever received my order as you gave the delivery company the wrong address. But I had given you the correct address
August 24, 2023
Reply from Unlike Humans
Good morning Nilesh,
Hope you are keeping safe and well,
Thank you for taking the time out to share your recent Unlike Humans shopping experience.
I've taken a look into your account and I can see that you contacted our team on Friday 1st of September. I can also see that one of our colleagues responded to your request on Monday 4th of September.
After taking a further look into your isolated case it appears that the courier service were unable to delivery parcel, due to an incorrect postcode.
It appears that you unintentionally entered two different postcodes: one for billing and another for shipping. While the first line of the address matches, the postcodes have slight variations in the sequence of two digits, which led to DPD returning the parcel to our warehouse.
A full refund has now been processed, which can take up to 5 working days to appears in your account.
If your require any further assistance, please don't hesitate to get in contact with the team here at Unlike Humans.
Kind regards,
Adam Browne
Customer Experience Manager
01706 550 830
Unlike Humans
Good service and quality clothes.
August 23, 2023
Reply from Unlike Humans
Good morning Sabir,
Hope you're having a great week!
Thank you for sharing your positive 5 star review.
We're delighted to read that you're happy with the service that we offer here at Unlike Humans.
Thank you again for your support and for shopping with us.
Many thanks,
Team Unlike Humans
Disappointed
Have used this company many times,always happy with the quality and price.
However pair of trainers I bought went down in price overnight,emailed and asked for a credit as a gesture of goodwill,it was a no,disappointed.
August 22, 2023
Reply from Unlike Humans
Hello Jean,
We hope you are keeping safe and well,
Thank you for taking the time out to share your recent Unlike Humans shopping experience.
Here at Unlike Humans we offer limited promotions and deals. This means you don’t have to wait for offers or sale periods and you can get great value on some of our best-selling items before they sell out.
Unfortunately these offers are advertised for a limited period.
We take all feedback onboard and we'll certainly share your review with the team here at Unlike Humans.
Thank you again for your loyalty and for shopping with Unlike Humans.
Many thanks,
Team Unlike Humans
The quality was A1 postage A1
August 20, 2023
Reply from Unlike Humans
Good morning,
Thank you for sharing feedback on your overall shopping experience.
It's great to hear that you are happy with the quality of the items as well as the delivery service we provide at Unlike Humans.
Thank you for your purchase.
Kind regards,
Team Unlike Humans
always excellent service with UH and…
always excellent service with UH and the quality is fantastic 5*****
August 2, 2023
Reply from Unlike Humans
Hello Robert,
Hope you've had a nice weekend,
Thank you for rating our service with a positive 5 star review.
We hope you enjoy wearing your latest purchase - UH21 Puffer Jacket (Black).
Thank you again for your loyalty and for shopping with Unlike Humans.
Take care,
Team Unlike Humans
All good !!!
Happy with the quality and delivery timescales. Sale was good value too !!
August 2, 2023
Reply from Unlike Humans
Hi Albo,
Hope you've had good weekend,
Thank you for taking the time out to share your positive 5 star review.
We're truly delighted to read that you're happy with the service that we offer here at Unlike Humans.
Thank you again for your support and for choosing Unlike Humans.
Many thanks,
Team Unlike Humans
Second review in a matter of weeks.
Second review in a matter of weeks.
I was that happy with my last online purchase that I had to purchase again this time the same jacket but different colour and another t-shirt.
And once again absolutely no complaints the quality is the same as the last review I done. But the reason for my review this time is towards delivery.. 5 star ⭐️ delivery, I ordered Friday 9.30am for next day delivery and my goods come Saturday 10.30am what more can I say absolutely outstanding customer service I couldn’t be any happier. Please ignore negative reviews about this company I have purchased now in Tessuti , online standard delivery and online next day delivery and every purchase has been outstanding from quality of goods to point of delivery. Please do not be fooled by negative reviews as I have purchased goods in all options and can’t find any negatives whatsoever..
August 25, 2023
Unprompted review
Reply from Unlike Humans
Good morning James,
Hope you've had a great Bank Holiday weekend,
Thank you again for taking the time out to share your most recent Unlike Humans shopping experience.
We're truly delighted to read that you've comeback to re-order with us and you've received the same level of Customer Service.
At Unlike Humans, we are constantly exploring methods to improve the quality of service we provide each day. Feedback such as this enables us to keep improving our service.
On the behalf of the Team here at Unlike Humans, I would like to thank you for your support and feedback throughout your shopping experience.
If you need any further help in the near future, please don't hesitate to get in contact with myself and the team here at Unlike Humans.
Kind regards,
Adam Browne
Customer Experience Manager
01706 550 830
Team Unlike Humans
Well made look great fast delivery
August 9, 2023
Reply from Unlike Humans
Hello Stan,
Thank You for rating our service with a positive 5 star review!
We're so pleased to read that you're happy with your new Unlike Humans purchase.
Thank you again for your support and for shopping with Unlike Humans.
Many thanks,
Team Unlike Humans
Easy to order fast delivery great…
Easy to order fast delivery great quality clothing and footwear
August 9, 2023
Reply from Unlike Humans
Good morning Paul,
Hope you're having a good week,
Thank you for sharing your amazing 5 star review.
We're delighted to read that you're happy with the service that we offer here at Unlike Humans.
Thank you again for your support and for choosing Unlike Humans.
Regards,
Team Unlike Humans
Reply from Unlike Humans
Good morning,
Thank you for getting in touch.
We take all complaints seriously and look to resolve all complaints directly on a prompt and fair basis.
To progress this and handle your enquiry as quickly as we can, could you please email images of the item and your order number as a reply to the following email address - info@unlikehumans.com
This will allow our team to log and raise a case number for you.
We look forward to hearing from you.
Many thanks,
Team Unlike Humans
Brilliant,quality astar
August 5, 2023
Reply from Unlike Humans
Hi Lee,
Hope you’ve had a great week!
Thank you for sharing your amazing 5 star Product review.
We can’t wait to see you shop with us again in the near future.
Many thanks,
Team Unlike Humans
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