Unlockthatphone Reviews 

33
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I bought a new lg 7 thin q right before my trip to Egypt . I panicked when I realized I needed 40 days to unlock it because I had already suspanded my service and planned on getting SIM from Egypt . T... See more

Rated 5 out of 5 stars

I was nervous about trusting an online company AND was DELIGHTED at the service I received. Prompt responses, clear instructions and got my phone unlocked speedily for a good price. Would thoroughly r... See more

Rated 5 out of 5 stars

After searching the web for a long time, am very glad to have come upon this site. They are fully authentic, and very prompt in their service. I applied for unlocking my Huawei Nova Plus on Sunday n... See more

Rated 5 out of 5 stars

I had provided a wrong IMEI involuntarily and they have been very kind and guided me through the all process and my phone was successfully unlocked. Their response time to emails is second to none and... See more

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4.6

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.6

All reviews

(33)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Customer Service

I bought a new lg 7 thin q right before my trip to Egypt . I panicked when I realized I needed 40 days to unlock it because I had already suspanded my service and planned on getting SIM from Egypt . This company went above and beyond to help and were so responsive . They had my phone unlocked within a few days of my stay AND were so helpful when I had questions . Thank you so much !

June 20, 2018
Unprompted review
Rated 5 out of 5 stars

Unlocking made easy!

Got my unlock code within the time stated on the site. My phone didn't work the way it should have in asking for the code. Emailed the company who were straight back to me with a work around...which worked!

Great service would recommend

Used for LG G4.

June 10, 2018
Unprompted review
Rated 5 out of 5 stars

I had provided a wrong IMEI…

I had provided a wrong IMEI involuntarily and they have been very kind and guided me through the all process and my phone was successfully unlocked. Their response time to emails is second to none and I will definitely use them again if needs be.

June 5, 2018
Unprompted review
Rated 5 out of 5 stars

I really am satisfied with the

I really am satisfied with the completed order I like that it was as quick as putting in the SIM card and it worked the only thing that was not so excited about is the wait due to holidays well I’m very impressed I was kind of scared at first to try this out but I’m totally satisfied at this point I recommend this to anyone !

June 4, 2018
Unprompted review
Rated 5 out of 5 stars

Great service and easy process!

I found that unlocking my phone with this company was super simple and quite quick. I had a question that was answered promptly and I found them to be very friendly. Once I got the unlock email, it took me five minutes to have my phone up and working. I couldn't have asked for anything better. Highly recommended!

May 22, 2018
Unprompted review
Rated 5 out of 5 stars

Yo.. Truthfully

Yo... Seriously.... I bought this phone on ebay and it was all bad when i got it. Supposed to be unlocked and brand new, it waz brand new but an att preloaded phone. I tried everything and noone could actually help. Fake sites and zero carrier help. I stumbled across this site and took a chance. Awesome! they took care of my dumb a** like i waa their only Customer. Troubleshooting... The whole bit. Yo, if you do have a need to unlock a phone... This is the affordable, righteous company to enlist on your behalf. Trust.
Respectfully,
ElementOP- worldwide
(Marlon Glymph) - Locally

May 22, 2018
Unprompted review
Rated 5 out of 5 stars

I was nervous about trusting an online…

I was nervous about trusting an online company AND was DELIGHTED at the service I received. Prompt responses, clear instructions and got my phone unlocked speedily for a good price. Would thoroughly recommend the Unlocking Company. Thanks guys!

May 16, 2018
Unprompted review
Rated 5 out of 5 stars

I thought this would be a muddled and…

I thought this would be a muddled and complicated procedure. The first attempt didn't work but I went back to the team and got the help and advice I needed and lo and behold it worked like a dream. thank you so much for your help.

May 15, 2018
Unprompted review
Rated 1 out of 5 stars

send my payment 2 months and did not…

send my payment 2 months and did not get anything . i try to call them no answer send an email and I got an answer telling me that I was going to get my money back . because they weren't unlock my phone . after that long of having me waiting . this people are rude when they answer emails. i wont comment this service at all.

May 14, 2018
Unprompted review
Unlockthatphone logo

Reply from Unlockthatphone

Sorry Jhilmar for the bad experience you had for this order, This was your 27th order with us since 2014, The order in question was for a Sprint Apple iPhone unlock which was placed on April 3rd and we confirmed with you prior to submission that the time frame was 15-30 business days (Monday thru Friday) and that the service used is low success and may come back as not found.

You agreed to wait the time frame based on our prior relationship of 25 successful unlocks with you and constant conversation (Phone/Email) and discounts provided to you for multiple unlocks

On the 15th business day, April 24th (Monday thru Friday) we refunded the purchase and explained the service has not found and we can put you on the email list. Even though the service is low success it is worth keeping on the site because if we can help a few people unlock their Sprint/boost phone then it was better than 0

We apologize again for the inconvenience and even offered to provide a future unlock at a discount but was unwilling to get a response after they were notified it was unable to be unlocked. Would have hoped 4 years and 25 successful unlocks as well as discount on future order due to he inconvenience would be enough, but we are in a what have you done for me lately business.

Rated 5 out of 5 stars

I unlocked my V30

I unlocked my V30 this morning. Borrowed a friends SIM card that uses another network. Followed the instructions and screen came up for code entry. No harm to friends SIM card. Put my SIM in from att. Down loaded app to check unlock status. Unlocked. No fuss no messing around.

February 16, 2018
Unprompted review
Rated 5 out of 5 stars

Samsung S6 Edge Unlock

For me it was the third time when I used Unlockthatphone to unlock a phone. All that was necessary it was to go on the website, enter my IMEI code, place the order and less than 12 hours later I had the unlock code.
Then, with another SIM from another carrier I simply enter the code provided and...presto. My S6 Edge is unlocked now.

September 9, 2017
Unprompted review
Rated 5 out of 5 stars

Had an awesome experience

Had an awesome experience, received the follow up email in about 24 hours. Unlocking the phone was VERY simple and straight forward. 10/10 would use again or recommend to a friend :)

July 12, 2017
Unprompted review

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