Upad - The UK's largest online letting agent 

We have had excellent service from U pad letting a flat over 5 years. Their photographer took good photos, it has been easy to interact with their website and the response we got to the adverts was amazing. This time the flat was let almost as soon as the advert appeared.

Good resource for landlords. Tenant finding and advertising through property websites

As always it’s a website that is always easy to use and gets great results

Easy to use, inexpensive and most importantly, it works! Would recommend.

Upad used to be a tech startup aspiring to develop, they did that phase and were sold, there next phase of life appears to to be devoted to becoming a letting agent driven by sales rather than quality which is why everybody migrated to them in the first place to avoid the usual shambles with agents. I’ve been with upad for about 5 years and never had any issues that were not immediately resolved. However now I seem to be presented with an array of email addresses or phone numbers that are either incorrect, unmanned or unobtainable. My advert for a property hasn’t been published during the weekend premium period and support staff are slow to resolve so it looks like I’ve effectively lost one week out of the four weeks notice given by my existing tenant, I wonder who is going to cover that loss if I now end up with an empty flat

Very easy process to advertise and good value for money. Managed to find a tenant in good time. A good experience. Thank you

A very useful tool for marketing your property on the major portals without having to use a traditional estate agency service.

A very efficient service. I advertised and found great tenants within 4 days. Very happy

An excellent way to advertise commercial property. Took two months 5 contacts 3 viewers, 1 new lease. A good result,
John
Glasgow

Have used many times. Its reasonably simple to learn and set up. Once that's complete, it's simple to market a property subsequently. In my view it's a good product at a fair price.

UPad never fails to reach a good number of enquiries within minutes of property going live. Provides good guidelines on advice pre and post appointment of tenant.

We have used Upad twice to find tenants for our property and found it simple effective and very good value.

UPAD offers a good service, (more expensive than OpenRent) but why have they cut down their opening hours after James Davis sold the company??

This is the third time I use upad and I have always been happy with them and have rated them 5 stars the last times. This time (since upad has sold to another company) it is not that clear what is included and what not in the sales process. So I had to pay extra for referencing and it was much more expensive this time.

Very easy to use. Rapid response and saved me a great deal in in expensive letting agents fees.

I found that people really appreciated dealing directly with the landlord, whereby they could get much more rapid answers to questions then they ever have got through a letting agent.

Steer clear of UPAD

I have sent this letter to UPAD several times now and although I got an acknowledgement saying it would be dealt with within 24 hours I have received no contact back.UPAD doesn't seem either to care or our capable to rectifying this problem

Steer Clear of UPAD

Dear Sir,

I have used UPAD many times in the past and the service has been great.

However on Wednesday this week I put my property on the market and quickly discovered that tenant enquiries were not being sent on to me or appearing in my account. Despite having tested the system by getting a few friends to enquire.

I flagged the issue and was told it was the ones from Zoopla and "they would report it to IT" The ones from Right Move ( TESTS ALSO) seem to have got through.

I am very disappointed with this as the same thing happened when I advertised my other property in October last year. You kindly gave me a credit note which I have now used but there is no point in using it if it doesn't work again.

The longer we leave it the longer my inquiries will be left un-answered and the lower on the Zoopla list I go.

Can you please help me as soon as possible to help restore my faith in UPAD?

Thank you in advance

Steve

Let's be honest, all you need to rent out a good property is to get on right move / zoopla and Updad lets you do this (no need for estate agents) for a moderate fee. I had a high finish apartment and used local market rates and had 38 people interested in 10 days.

If you are an inexperienced landlord you can also take advantage of the upad features such as managing references for a fee.

I've been a self-managed landlord for 9 years and have been using Upad the entire time. It's always allowed me to find tenants quickly and at a fraction of the cost of using a letting agent. Easy to use web interface for creating and managing your listing; and potential tenants like not being given the cross-sell / up-sell. Highly recommended

Yet again, a rental agreed within a week on the second viewing! That’s two in two weeks - amazing! Many thanks Upad, you’ve saved us thousands, and lots of time too!

I have used UPAD in the past and the service was great. Sadly on this occasion the service was useless. I put the property on the market with them and quickly discovered that tenant enquiries were not being sent on to me or appearing in my account. I flagged the issue and was told "they would report it to IT" I gave the property another week on the market... still no enquiries, despite having tested the system by getting a few friends to enquire. They all received emails from UPAD confirming their enquiry had been submitted and the landlord would be in touch. Something is very broken in the system if you can't get prospective tenant enquiries through! Very angry as I have wasted two weeks with this agent to no avail.