UpCircle Reviews 

2,635
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 659 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting significant improvements in skin hydration, texture, and appearance, alongside positive results for hair. Many appreciate the high quality, natural feel, and pleasant scents, often finding that a small amount goes a long way. The ordering process is easy, with prompt delivery and well-packaged items, and customer service is consistently highlighted as fantastic and responsive. However, some customers also noted occasional issues with delivery, experiencing delays or items not being dispatched promptly. A few other people also felt that certain products did not suit their skin, leading to dryness, irritation, or a lack of hydration. Additionally, some reviewers were not happy with aspects of customer service regarding unresolved issues or unexpected costs for returns.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with how the... See more

Quality

Customers consistently note positive experiences with quality, praising products for leaving skin feeling... See more

Order

Consumers find the ordering process to be positive, with many praising its ease and the quick delivery of... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the prompt, polite, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the ease of ordering and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had such a wonderful experience so far with this company..such fantastic customer service and support. Their products are beautiful, and feel so clean and natural... Only using now for the fi... See more

Rated 5 out of 5 stars

Ordered a sample pack with gift card. Eye cream works almost immediately. Next tried shampoo cream because I’ve run out of my usual shampoo bar. That was really nice, hair still feels like it’s just b... See more

Rated 5 out of 5 stars

I ordered the Face Scrub with Coffee + Rosehip Oil and wow I am OBSESSED! Firstly, it smells amazing and I don’t even like coffee 🤣 and my skin is the most hydrated it has been in months! I suffer wi... See more

Rated 5 out of 5 stars

I am a returning customer and use their moisturisers, eye cream, peptide, face balm, spf (which is a pot of wonder), body scrub and the shampoo and conditioner. I return because I like their ethos and... See more


Company details

  1. Skin Care Clinic

Written by the company

Nature gives us lots of wonderful ingredients that make our skin healthier and more radiant – like used coffee grounds and brewed chai tea spices. But they often end up going to landfill. Why should all that good stuff go to waste? It shouldn’t. That’s why, at UpCircle, we elevate leftover natural ingredients, bringing them back to life as beauty products your skin will love. And as well as being 100% natural, our skincare range is also 100% brilliant. Because you shouldn’t have to choose between doing the right thing and getting the best results. With UpCircle, you get to enjoy the uplifting benefits of nature’s own skin rejuvenators – and do the planet some good, too. That’s all round better skincare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(2,635)

593 reviews in the last 12 months

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Rated 5 out of 5 stars

I am a returning customer and use their…

I am a returning customer and use their moisturisers, eye cream, peptide, face balm, spf (which is a pot of wonder), body scrub and the shampoo and conditioner. I return because I like their ethos and the products are amazing. The sample box is a great way to try before you buy and I would highly recommend

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Sent for the sample box good value with…

Sent for the sample box good value with the £20 gift voucher off your next purchase loving the eye cream face oil and the body oil will definitely be ordering again want to try the face serum have recommended to my family and friends excellent products would highly recommended

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Shampoo and conditioner bundle

Ordered the hair shampoo and conditioner set as it was on offer, i wouldnt normally pay that much for haircare . The items are quite small and i was a but shocked, however you only need small amounts and the shampoo smells amazing and lathers really well. My hair is definately less frizzy- even in this humid heat . Give it a try

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Tried out their Tester Kit and loved…

Tried out their Tester Kit and loved the products. Had to order several products after that. Impressed with shampoo + conditioner. I can now go 3 days without washing it. (previously extremely greasy). Also love the Face Cleanser, Toner and Night Cream. Im still baffled how little shampoo is needed to lather the hair. Well done you all.

June 26, 2026
Unprompted review
Rated 4 out of 5 stars

Great product

Great product, if a bit expensive for what you get although a little does go a long way. Not suitable for faces as it leaves a greasy film and made my face a bit spotty. Nice on arms though.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

mineral sun cream spf25

I wanted a mineral sun cream as I believe it’s better for your skin and general health. The upcircle one has the perfect texture-- is easy to apply and has fresh mild lavender scent.
I love it , and will definitely be buying more.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Loved all my upcircle items

Loved all my upcircle items, the eye cream,r roller and coffee extract type face oil. Very good products, really hydrated, and not hype. I am.buying again .

November 17, 2025
Rated 5 out of 5 stars

I have been using the face scrub ever…

I have been using the face scrub ever since I had one in my glow mama box many years ago , I have expanded to the rest of the range over the years they make my skin so silky soft .I love everything they do and what they stand for . I can't fault the products or delivery service. I might make one suggestion if I may can you do refills , it seems a waste to throw the containers in the bin .

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

After trying out the sample sizes i…

After trying out the sample sizes i decided to try some bath products and can say i am not disappointed
Not only do they give a beautiful smell, great cleansing, but also kind to the planet, i will be buying more for sure

July 8, 2026
Unprompted review

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