UpCircle Reviews 

2,634
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 659 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting significant improvements in skin hydration, texture, and appearance, alongside positive results for hair. Many appreciate the high quality, natural feel, and pleasant scents, often finding that a small amount goes a long way. The ordering process is easy, with prompt delivery and well-packaged items, and customer service is consistently highlighted as fantastic and responsive. However, some customers also noted occasional issues with delivery, experiencing delays or items not being dispatched promptly. A few other people also felt that certain products did not suit their skin, leading to dryness, irritation, or a lack of hydration. Additionally, some reviewers were not happy with aspects of customer service regarding unresolved issues or unexpected costs for returns.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with how the... See more

Quality

Customers consistently note positive experiences with quality, praising products for leaving skin feeling... See more

Order

Consumers find the ordering process to be positive, with many praising its ease and the quick delivery of... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the prompt, polite, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the ease of ordering and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had such a wonderful experience so far with this company..such fantastic customer service and support. Their products are beautiful, and feel so clean and natural... Only using now for the fi... See more

Rated 5 out of 5 stars

Ordered a sample pack with gift card. Eye cream works almost immediately. Next tried shampoo cream because I’ve run out of my usual shampoo bar. That was really nice, hair still feels like it’s just b... See more

Rated 5 out of 5 stars

I ordered the Face Scrub with Coffee + Rosehip Oil and wow I am OBSESSED! Firstly, it smells amazing and I don’t even like coffee 🤣 and my skin is the most hydrated it has been in months! I suffer wi... See more

Rated 5 out of 5 stars

I am a returning customer and use their moisturisers, eye cream, peptide, face balm, spf (which is a pot of wonder), body scrub and the shampoo and conditioner. I return because I like their ethos and... See more


Company details

  1. Skin Care Clinic

Written by the company

Nature gives us lots of wonderful ingredients that make our skin healthier and more radiant – like used coffee grounds and brewed chai tea spices. But they often end up going to landfill. Why should all that good stuff go to waste? It shouldn’t. That’s why, at UpCircle, we elevate leftover natural ingredients, bringing them back to life as beauty products your skin will love. And as well as being 100% natural, our skincare range is also 100% brilliant. Because you shouldn’t have to choose between doing the right thing and getting the best results. With UpCircle, you get to enjoy the uplifting benefits of nature’s own skin rejuvenators – and do the planet some good, too. That’s all round better skincare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(2,634)

588 reviews in the last 12 months

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Rated 5 out of 5 stars

I am a 61 year old woman with sensitive…

I am a 61 year old woman with sensitive skin. I love the UpCircle products. They are clean, sustainable and more importantly, they work for me and my skin. They may not be the cheapest going but they last a long time, a little goes a long way.
Keep up the fantastic work UpCircle.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing shampoo

Easy ordering, quick delivery. Everything arrived as described. Love the hair products, particularly the shampoo. It's really helping with my dry itchy scalp. Will be ordering other products in the future.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great products

Fabulous, affordable products that leave my skin feeling lovely. Prompt delivery. Excellent Customer service making you feel valued.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

SPF 25 Mineral sunscreen

I’ve tried quite a few facial sunscreens over the years, and UpCircle’s SPF 25 Mineral Sunscreen is by far my favourite for everyday use. It absorbs beautifully, doesn’t leave a white cast or a greasy finish, and feels so comfortable on the skin. It’s now the only sunscreen I use daily. For long days sunbathing I personally prefer SPF 50, but for everyday protection, especially with the sunny weather we’ve been having in the UK, this is absolutely perfect.

I also love UpCircle as a brand. Their website is beautifully designed and incredibly easy to use, and the subscription option is a great bonus. What really stands out is their commitment to sustainability. The packaging is mostly cardboard, and the glass bottles are easy to reuse once they’re empty. It’s wonderful to see a company creating high-quality skincare while genuinely caring about the environment. I highly recommend both the product and the brand!

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

I have really sensitive skin and tried…

I have really sensitive skin and tried so many skin brands. I have been using upCircle for a month now and my skin is looking better than it has in years. The cream is rich but not greasy. Soaks right in and leaves my skin hydrated all day.
I use the moisture cream then apply the oil after an hour.
Best moist boost ever

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely gentle products

Have tried a few products from Upcircle recently and all have been great. Very gentle with no irritation to my sensitive eyes and a little goes a long way with everything I've tried. Would recommend.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Upcircle Peptide Serum

I am 69 years old and have always had problem skin. I have tried every serum known to man over the years but Upcircle serum is the best! My skin is so soft and feels more plump and lines are less visible. It is well priced too.
I am on my 2nd bottle and I would definitely recommend....game changer!

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

First 2 samples excellent

Ordered a sample pack with gift card. Eye cream works almost immediately. Next tried shampoo cream because I’ve run out of my usual shampoo bar. That was really nice, hair still feels like it’s just been washed 6 days on. Today received a large pot of it bought Sunday on special offer. Fast no issue delivery by Evri

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

great skincare brand

Quick delivery and really good skin care. I've bought the face oil and coffee face scrub for years and the quality has been really consistent.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

A chance encounter with Caudalie in…

A chance encounter with Caudalie in California allowed me to try the product as a sample pot. I knew from day one this was the first moisturiser I had ever used in nearly 5 decades that actually worked. My 50 year old scara are at least 50% diminished. My skin has firmed up its actually quite startling!! A little goes a long way too.

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered two pieces from this company

I ordered two pieces from this company, and was told they would arrive within a few days of ordering. However, 3 weeks later the items still had not arrived, and considering these were to be a birthday gift, I requested a refund because they had not arrived and it was the persons birthday that weekend. When I requested the refund I was told via email, that I would have to wait until I got the items and refuse delivery, another week passed so i emailed and said obviously the items had either been stolen or lost. I was given a full refund. Low and behold 4 days later the item was delivered whilst I was out, on contacting the company to say how do I return these, I was told to use a tracking service via the Post Office, the person stated I WOULD NOT BE OUT OF POCKET because I had been given a full refund, however, the tracking cost me £5.85 and as an OAP where every penny counts, I find this system really bad.

June 24, 2026
Unprompted review

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