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See what reviewers are saying

Rated 1 out of 5 stars

Luckily to get they they lie to you promise lot thing never deliver company they use is a big time personal security breach keep wanting more what ever you do stay far away from this place

Rated 5 out of 5 stars

I have no complaints about Prose Rhyne at all! Since I've inquired they've been transparent and promt about everything! The application process was extremely smooth and they helped me with any questio... See more

Rated 5 out of 5 stars

The Management Team has been super helpful with the entire move in experience. They have gone above and beyond any apartment team I have ever been around. I travel all over the US for special projec... See more

Rated 5 out of 5 stars

Smooth and Seamless! Thank you so much Updater for your daily tips, suggestions and reminders before and during our move. It made the difficult thought and process of our moving very Smooth and Seaml... See more

Company details

  1. Moving Company

Written by the company

Updater helps you organize and complete all your moving-related tasks in minutes. Forward mail, update accounts and records, transfer utilities, and much more - all in one place!


Contact info

  • Union Square West 19, 10003, New York, United States

  • updater.com

4.5

Excellent

TrustScore 4.5 out of 5

967 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Smooth and Seamless!

Smooth and Seamless!
Thank you so much Updater for your daily tips, suggestions and reminders before and during our move. It made the difficult thought and process of our moving very Smooth and Seamless. Particularly with the gentle reminder of things to sort out like the internet, mailing address change, and energy setup...this really helped us as we were very busy with work and could easily forget or miss out on important things to do or sort before the move. Thanks a lot !!

December 9, 2023
Unprompted review
Rated 5 out of 5 stars

I love it here

I love it here. The amenities are plentiful, the community is very nice. Everything inside my unit works as well as I expected. Very modern, very lovely here!

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Highland Ridge Apartments are amazing

Highland Ridge Apartments are amazing. Such a great office staff (Dawn and Cathy were amazing!). Such a great complex with so many amenities. The move in process was easy with the click of a button. I am so happy with my new apartment.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Everyone (50 Jones Staff) from day one…

Everyone (50 Jones Staff) from day one have been so helpful, attentive to my needs, patiently explain answers to questions I have and I can have a lot of questions (I have Asperger's ) so I tend to repeat myself a lot. My unit was immaculate and the grounds are well attended and security is awesome ..

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience so far.

Maintenance was helpful from the day I moved in. Staff at the office is really friendly and patient. Apartments are big and pretty well maintained. Overall a good experience. Which is hard to find in apartment complexes around this area.

November 29, 2023
Unprompted review
Rated 4 out of 5 stars

Suggestions for improvements

Updater is good at what they do but I would have liked to have known that my community already had Century Link installed and ready for me upon move in and that I could have contacted College Hunks through Updater for moving services. I kept getting notifications after I contacting my movers and had to request not to be contacted.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

The Element is highly recommended

The Element is a very nice looking property with great amenities, in a beautiful setting. The leasing agent, Sarah-Kate, was extremely helpful and gracious. From application to move in, no issues and no surprises. I would highly recommend the Element community as a great place to live.

November 25, 2023
Unprompted review
Rated 5 out of 5 stars

My updater app experience ❤️✨

I'm super super honest, and honestly speaking, the Updater app really helped me keep everything on track. Connecting my light service, renter's insurance, deposit, it even gave me SO many offers and discounts from TV mounting, Movers, BOXES! So many things. I LOVED it and I would honestly RECOMMEND it 10000000000% ✨

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Take a tour

Take a tour! Very quiet place very clean and very polite doorman and doorlady. Shout out anna and Ben. Morning guy is very polite too. Honestly one of the best places to live in bergen county.

November 10, 2023
Unprompted review

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