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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are particularly impressed with the product's capabilities, finding it to be a powerful and efficient PDF editor that offers a comprehensive set of features. Many appreciate its lightweight nature and fast performance, often highlighting its value as a cost-effective alternative to more expensive software. People also found the pricing to be very reasonable, especially for the lifetime license option. However, some people were not happy with certain aspects of the user experience, mentioning issues with the interface not always being intuitive or with specific functionalities like right-to-left page binding. A few other people also felt that the app and website could be improved, citing problems with logging in, password resets, or the functionality of certain tools like the translation module and watermark removal.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many consumers praise the clean, intuitive, and... See more

Product

Clients share positive opinions on the product, often calling it an amazing PDF editor and a great... See more

Application

Consumers find the app to be ambiguous. Many reviewers praise it as a "must-have" for its user-friendly... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise its clean, modern, and... See more

Price

Customers consistently note positive experiences with price. Many reviewers find the product to be a great,... See more

Based on these reviews

Rated 4 out of 5 stars

Editing content of 1-pg doc seems to be possible using a font of choice with this tool. I could shift content on pg as well. Purchased a license and weeks after I got offered a free software lice... See more

Company replied

Rated 4 out of 5 stars

Everything else works great, but UPDF doesn’t provide an option to display PDFs with right-to-left (RTL) page binding. As a result, comics and vertically typeset books appear in the wrong reading orde... See more

Company replied

Rated 4 out of 5 stars

I have almost completely transitioned from Adobe PDF to UPDF on most of my devices! It has saved me hundreds of dollars from my subscription to Adobe Pro and still allows me almost all the same featur... See more

Company replied

Rated 4 out of 5 stars

I don't really have a good grasp of all of the features but as a novice, I like that it saves my last opened page on every PDF. I like reading on it better than my browser kindle books. It's very sati... See more

Company replied


Company details

  1. Software Company
  2. Cloud Storage Service
  3. Computer Accessories Store
  4. Institute of Technology

Written by the company

UPDF is the star product from Superace Software Technology Co., Ltd. As an all-in-one PDF editor, UPDF helps you read, annotate, edit, convert, OCR, protect, and organize PDF documents. With extensive PDF editing tools, you can add or edit text, images, links, watermarks, backgrounds, headers, and footers. UPDF provides more than 13 annotations tools to help you highlight, underline, and add sticky notes, stamps, shapes, text boxes, stickers, etc. to your PDF documents. UPDF is also the best PDF converter. It converts PDF to Word, Excel, PPT, Image, Text, RTF, HTML, XML, PDF/A, etc. with consistent formatting. The advanced OCR text recognition fearure is built in UPDF with 38 language support. UPDF is compatible with Windows, Mac, iOS, and Android. With one account, you can access all the features across all platforms. It helps millions of personal users and businesses improve document productivity.


Contact info

3.8

Great

TrustScore 4 out of 5

683 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I want to cancel my subscription but I…

I want to cancel my subscription but I can’t find any cancel button on my account page at all.
How can I cancel my subscription? I already emailed about this issue.

December 6, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi, sorry for your bad experience. When subscribing to a UPDF product, you may have ticked the auto-renewal option, so the payment will be deducted automatically when the paid plan expires. If you wish to cancel your subscription or have any other questions, you can contact our support staff: support@superace.com. We would be happy to find the problem and help you solve it!

Rated 3 out of 5 stars

Good software but missing basic features

It's a software with a good user experience for syncing and highlighting that make it unbelievable that it doesn't have the simple functionality of custom highlight color (a feature that exists only in the Windows version)

November 26, 2024
Unprompted review
UPDF logo

Reply from UPDF

Thank you for sharing your comments about UPDF. It is valuable to receive feedback from you as it helps improve the application.
These are likely to be areas of focus for future updates. Feel free to send the issues in detail with a screenshot through email to our support: support@superace.com
Be sure to always update to the latest version so you don't miss out on new features.

Rated 1 out of 5 stars

I subscribed under order number…

I subscribed under order number 802411100452488132, but it remains inactive. I hope to resolve this issue.

September 11, 2024
Unprompted review
UPDF logo

Reply from UPDF

sorry for your bad experience.
Normally we authorize the filled in email address directly after purchase. You could log back in to see if you've been upgraded to a Premium account. Meanwhile, make sure you've updated to the latest version.
If this method does not solve the problem, please send a detailed description of the problem with a screenshot by e-mail to our support: support@superace.com. We would be happy to find the problem and help you solve it!

Rated 4 out of 5 stars

Great Adobe alternative

Great Adobe alternative. Are you tired of Adobe fleecing you down? This is a great alternative. It does almost everything Adobe can and will save you money. For the developer, one nit-picky thing... when scrolling through multi-page document, when it gets to the end of the page, it waits, then jumps to the next page... it sure would be nice to show a continuous scroll to the next page with a gap in between instead of the sudden jump to the next page. This would make the user experience much more fluid.

November 5, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for sharing your comments about UPDF. It is valuable to receive feedback from you as it helps improve the application.We appreciate a lot your support and it helps us keep upgrading our products and services.

Rated 5 out of 5 stars

Everyday application

In using this application, it is a bettter than my previous software. UPDF is the perfect solution to my everyday needs. Very awesome aplication.The price is reasonable, with its vast features.

November 9, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

Excellent tool

Excellent tool, so helpful, awesome AI features and ridiculously cheap compared to Adobe!!

November 1, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services.

Rated 5 out of 5 stars

I am delighted with my recent perpetual…

I am delighted with my recent perpetual licence for this application. Although I had previously used Adobe, this application runs well, exports documents accurately, and does everything I was using Adobe for, albeit significantly cheaper.

October 31, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services.

Rated 1 out of 5 stars

HARD TO USE AND NOT HELFUL FOR MY JOB.I…

HARD TO USE AND NOT HELFUL FOR MY JOB.I WANT UNSUBSCRIBE BUT I CANT FIND THE SETTING.ITS HARD FOR ME.PLS REFUND MY MONEY.TQ

October 28, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
We appreciate your honest feedback!
In the development process of UPDF, we have always been committed to making the tools simpler and more convenient for users to use. In this process, we have had to make a choice, some of which are understood by users, while others are not. However, we are very grateful that you have let us know your thoughts and suggestions.
If you wish to cancel your subscription or have any other questions, you can contact our support staff: support@superace.com. We would be happy to find the problem and help you solve it!

Rated 5 out of 5 stars

Easy and fast

I've been using UPDF for a couple of weeks now, and it runs a LOT faster on my computer than Acrobat ever has. Documents are quick to open and to start manipulating, and it's much cheaper than Adobe too.

October 26, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services.

Rated 5 out of 5 stars

Great program

Great program, it makes editing PDF files very easy, but you can still work very professionally with this software. Especially as a freelancer or as a student, as the integration with MS Office works great (Word and Excel to PDF).
I'd be happy to use it again!

October 25, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 1 out of 5 stars

I was delighted to buy this product…

I was delighted to buy this product because they advertised that I could install it on all my devices and it would do everything I needed. However, after I tried to install it on my four pcs and three macs, they said I could only have 3 installations (may be four? -- at any rate, fewer than I needed). OK. I absorbed that disappointment.

Then every time I used the app, it wanted me to log in and it wanted to update, annoyingly frequently. I contacted them a few times about problems, and did get answers.

One feature that I really needed to work, and which is not the least bit controversial, is that I needed to be able to drag a selection rectangle for copying from a pdf. Nope, that isn't possible. So I couldn't copy a table that's 2cm tall and 10cm wide, no matter what. Their default copy box should be all anyone needs. When I asked them to fix this, they said that it wasn't important enough to put onto their bug list.

So I reluctantly returned to Acrobat Reader.

Your response below doesn't say that I can run my license on four PCs or three PCs and a Mac. It says two PCs and two mobiles, not FOUR devices of my choice!

I need to be able to copy a table as an image, SHAPED LIKE THE TABLE I NEED TO COPY, NOT shaped like a full page or the one shape that the developer assumed would be good for everything! My copied table will be inserted between paragraphs of my own text. Should my text say something like, "please see the fourth table in the imag3e below and ignore the other stuff that my tool was unable to eliminate." ? That isn't acceptable in any professional setting.

If a tool has to be babied, is too rigid to allow your use cases, too slow to be used for reference work, and can't do the ordinary jobs that similar tools can do, maybe it would be a disservice to others to recommend it.

November 16, 2023
Unprompted review
UPDF logo

Reply from UPDF

We sincerely apologize for the unpleasant experience you've encountered.

Regarding your first issue, please note that one account can be used on up to four devices: two desktops (either one Windows and one Mac, two Windows, or two Macs) and two mobile devices (one iOS and one Android, or two of either).

For your second concern, it seems you may have forgotten to click the "Remember Me" button. We continuously work to improve our product, and if you prefer not to update it, you can simply cancel the update.

As for your third issue, our platform offers functionalities for copying and editing. You can also use the built-in screenshot feature available on your system.

To better assist you, please send us detailed information about the issues you’re experiencing, along with any relevant screenshots, to our support email: support@superace.com. We’re eager to help you resolve these problems!

Thank you for your understanding.


Rated 5 out of 5 stars

In fact

In fact, I have been searching for this program for a long time because it makes editing PDF files easier and more wonderful because it has many tools that help in that, in addition to the amazing AI tools that are in this truly awesome program. A big salute to those in charge of this wonderful work.

October 24, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

Cheap and All in One

I have been using UPDF for almost more than one month and it has replaced the adobe from my laptop. It is very convenient and has almost all the options which i need for my education. I highly recommend this software.

October 20, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 4 out of 5 stars

Good Alternative to Adobe Acrobat.

January 1, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services.

Rated 5 out of 5 stars

Excellent App

Excellent App. I use it very often to edit pdf files.
The best App I saw on MacOS.

October 12, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 4 out of 5 stars

Great app

Great app! It's way less of a resource hog than Adobe. It's versatile and useful for most, if not all, of your PDF needs. I use it for business when I need light and nimble work. Also, updates are nonintrusive (don't require rebooting your entire system for any updates).

October 26, 2023
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

Keeps Getting Better and Better

Adobe seemed to be the "king" of PDF but I didn't want to pay a monthly fee to edit and annotate PDF documents so I searched for options. I tried a few "freemium" products and the good ones moved to subscription so another search was on. Then, UPDF showed up in my search and I decided to give it a go. And, I'm glad I did...it just keeps getting better and better with great annotation and markup tools, which is what I need for my work. The addition of redaction just added even more value. It's a great product and I'm glad I have it in my toolbelt!

October 16, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

It is an excellent and fluent software

It is an excellent and fluent software, it really help´s me on my work

October 15, 2023
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

Nice website for PDF Issues.

It is an excellent website to get all your confusions fixed for file conversions. I was having trouble with my PDF file and I checked the website and used its services to get my issue resolved. The response time and solutions offered are pretty expert welted.

October 4, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

UPDF has revolutionized my study routine

UPDF has revolutionized my study routine. Its easy editing and annotation features help me customize notes efficiently while AI tools like summarizing and translating simplify complex topics. Thanks to the multi-device access I can study anywhere at any time. Plus, it's affordable, making UPDF an essential part of my study toolkit.

October 1, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

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