Editing content of 1-pg doc seems to be possible using a font of choice with this tool. I could shift content on pg as well. Purchased a license and weeks after I got offered a free software lice... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Everything else works great, but UPDF doesn’t provide an option to display PDFs with right-to-left (RTL) page binding. As a result, comics and vertically typeset books appear in the wrong reading orde... See more
Company replied
I have almost completely transitioned from Adobe PDF to UPDF on most of my devices! It has saved me hundreds of dollars from my subscription to Adobe Pro and still allows me almost all the same featur... See more
Company replied
I don't really have a good grasp of all of the features but as a novice, I like that it saves my last opened page on every PDF. I like reading on it better than my browser kindle books. It's very sati... See more
Company replied
Company details
Written by the company
UPDF is the star product from Superace Software Technology Co., Ltd. As an all-in-one PDF editor, UPDF helps you read, annotate, edit, convert, OCR, protect, and organize PDF documents. With extensive PDF editing tools, you can add or edit text, images, links, watermarks, backgrounds, headers, and footers. UPDF provides more than 13 annotations tools to help you highlight, underline, and add sticky notes, stamps, shapes, text boxes, stickers, etc. to your PDF documents. UPDF is also the best PDF converter. It converts PDF to Word, Excel, PPT, Image, Text, RTF, HTML, XML, PDF/A, etc. with consistent formatting. The advanced OCR text recognition fearure is built in UPDF with 38 language support. UPDF is compatible with Windows, Mac, iOS, and Android. With one account, you can access all the features across all platforms. It helps millions of personal users and businesses improve document productivity.
Contact info
Hong Kong
- support@superace.com
- updf.com
3.8
Great
683 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Loving the new added PDF Tools
Loving the new added PDF Tools. Now I can create a pdf file straight from the scanner like other more expensive brands. Thanks, UPDF
October 1, 2024
Unprompted review
Reply from UPDF
Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!
No missing features
The app is great for studying PDFs, I don't think I thought of a feature and didn't find it, and the AI helps a lot, maybe they can add more support and features for the Apple Pencil on iPad, but other than that, it's perfect.
September 20, 2024
Unprompted review
Reply from UPDF
Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!
The app is good
The app is good, but there's a thing that is obviously lacking in the program that if it was there, it would be better than Adobe Acrobat. Let's say you want to come back to a document later, but you don't want to lose track of it. This program only allows you to "STAR THIS FILE" on the opening screen, but not from within the document. I've brought this to their attention multiple times, but it seems like they are eager to be professional underperformers. I give up.
March 5, 2024
Unprompted review
Reply from UPDF
We're deeply sorry for the unpleasant experience you had.Your comments about UPDF is valuable as it helps improve the application.
These are likely to be areas of focus for future updates. If you need help with a specific feature or have any other questions, feel free to let me know.
Be sure to always update to the latest version so you don't miss out on new features.
I open a pdf file that required a…
I open a pdf file that required a password. I enter the pass and opened Ok. Then, I tried to export as .xlsx file, and UPDF asked once again for the file password. I entered it again. Then, UPDF say: "incorrect password" and cannot export the file. Clearly a bug that need fix ASAP!
October 2, 2024
Unprompted review
Reply from UPDF
Hi,
We sincerely apologize for the unpleasant experience you encountered. Have you tried restarting the UPDF? If that doesn’t resolve the issue, please send us the details along with a screenshot via email at support@superace.com. We’re eager to identify the problem and assist you in resolving it.
Thank you!
I incorrectly filled in the purchase email address
I mistakenly entered the wrong email address for my purchase, so I've e-mailed you. Here are my order numbers: 802410022042404632 and 802410022041412473.
October 2, 2024
Unprompted review
Reply from UPDF
Thank you for reaching out! I appreciate you providing your order numbers. Please send e-mail to our support: support@superace.com. We would be happy to find the problem and help you solve it! I'll get customer service to help you with this as soon as possible.
The application is very useful
The application is very useful, especially for me as a univeristy student. It helps me a lot when I do my self study to summarize, translate, and ask any questions that I am confused of. Its features are also easy to use which makes it perfect for users who has less experien of using AI applications.
September 26, 2024
Unprompted review
Reply from UPDF
Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!
Better than PDFExpert
I am pleased I switch from PDF Expert to UPDF.
The layout and functionality of UPDF is superior in my opinion, and I enjoy using it far more.
September 29, 2024
Unprompted review
Reply from UPDF
Hi!
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services.
New To AI and is awesome!
I am new to using AI and this is the first software i have really used it on and needed it for and it works a treat. Being built in is simple and fast. Highly recommended
September 29, 2024
Unprompted review
Reply from UPDF
Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!
A great PDF editor with a lifetime…
A great PDF editor with a lifetime plan/ without monthly subscription. Highly recommended.
September 21, 2024
Unprompted review
Reply from UPDF
Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!
I am a recent user of UPDF
I am a recent user of UPDF, and it has been excellent. The AI features are beneficial—I use them to read PDF books, and the PDF-to-mind map conversion makes it easy to capture all key points. It is certainly what I expected and even more.
I look forward to the product's continuous evolution.
September 6, 2024
Unprompted review
Reply from UPDF
Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!
Good program for editing PDF
It is a good program for editing PDF and the only problem is that with an Intel Mac the OCR not work at all.
Otherwise the convert to word work great.
September 27, 2024
Unprompted review
Reply from UPDF
Hi!
Thank you for approving UPDF. We truly appreciate your support, which helps us continuously improve our products and services.
Could you please send us the details of the issues, along with a screenshot, to our support email at support@superace.com? We would love to assist you in resolving them! Your feedback is our motivation to get better.
Please give me a refund
Please give me a refund
I sent an email shortly after purchasing the product, after evaluating it and seeing that it didn't have the functionality I wanted, as well as asking for time to buy the version beyond AI, and so far no response. Order number 802409270120552917
September 26, 2024
Unprompted review
Reply from UPDF
Thank you for reaching out about your refund request. We apologize for the delay in our response and any inconvenience this may have caused.
To resolve your issue, please contact our support team at support@superace.com. A representative will respond to your email within three business days, and we will be happy to assist you.
Thank you for your understanding!
Issue with formular fields
Hi,
I contact you today about the formular fields' recognition that doesn't work at all.
I'd like to create a PDF file from a Word formular but it doesn't detect the fields that already exist from the import.
Thanks in advance for your help !
September 23, 2024
Unprompted review
Reply from UPDF
Hi,
We're deeply sorry for the unpleasant experience you had. Please send the issues in detail with a screenshot through email to our support: support@superace.com
We would love to locate the problem and help you resolve it! Thank you!
what a great idea i can use AI with pdf…
what a great idea i can use AI with pdf document !!
i can translate what i didn`t know, i can summurize any thing, even i can take an explanation from the pdf directly can you imagine how this help you in your study ???
September 16, 2024
Unprompted review
Reply from UPDF
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out on new features!
These people are a bloody bunch of…
These people are a bloody bunch of thieves! I bought the for life version of the app, and they took the annual subscription anyway! Even when I cancelled it before. Beware of them!
September 17, 2024
Unprompted review
Reply from UPDF
Hi, we're deeply sorry for the unpleasant experience you had. For the chargeback, you may have selected the auto-renewal option during your subscription and that's why we renewed and charged your account. You can resolve your issue by contacting our support staff at support@superace.com. Our support staff will respond to your email within 3 days. We are happy to help you resolve your issue! Thanks!
Please give me a quick refund immediately
today, Sunday, September 16, 2024, an annual subscription to AI Tools was charged $69.
I never said that I would subscribe to this feature, and it was a feature that I didn't need at all.
Also, this feature is not used at all. Please give me a refund immediately.
September 16, 2024
Unprompted review
Reply from UPDF
Hi, sorry for your bad experience. When subscribing to a UPDF product, you may have ticked the auto-renewal option, so the payment will be deducted automatically when the paid plan expires. You can contact our support staff: support@superace.com. We would be happy to find the problem and help you solve it!
My appreciation of UPDF
The things I liked the most about UPDF was the intelligent search engine throughout the reading of a PDF which leaves notes for each word I looked up, then there is the facility to query the AI for a particular point in the PDF and the elaboration of mind maps. It is an interesting application, it has more features than I expected and I am still discovering. At the beginning it can be a little difficult to understand, but it is a matter of getting familiar with the application.
September 15, 2024
Unprompted review
Reply from UPDF
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out on new features!
its a very good app and useful for all
its a very good app and useful for all
September 2, 2024
Unprompted review
Reply from UPDF
Hi!
Thank you for the love for UPDF! We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!
An editor that supports Arabic
Compared to traditional PDF editors, this editor has a simpler interface and supports advanced AI technology. You can ask AI any questions you want, let it translate multiple languages and even solve math problems and analyze data graphs! It provides great convenience for our daily work and study!
September 9, 2024
Unprompted review
I've been using UPDF for nearly two…
I've been using UPDF for nearly two years, and it has been great. The new AI features are especially helpful—I use them to read PDF books, and the PDF-to-mind map conversion makes it easy to capture all key points. However, I wish it allowed editing the generated mind maps so I could customize and save them for later.
September 11, 2024
Unprompted review
Reply from UPDF
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. For Mind Map, you can download it and import it to edit it.
Please make sure that you always update to the latest version so you won't miss out on new features!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.