Overall great experience. But found when I tapped on something it took me back to do something twice I can't remember exactly what it was? Some sort of required information.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I broke my arm and my husband works away so I couldn't get to my doc appointments. Up Doc is perfectly available at my fingertips without having to travel to a doctor. User friendly, quick and pr... See more
I came down with a nasty throat infection and needed a doctor's certificate for my work, so I used Updoc and it was so much better than having to go out to the doctor! The whole process was quick and... See more
I would not have been able to see a local Doctor so quickly. It also takes some pressure off local doctors. The only thing I had difficulty with was that I did not have to supply my Medicare number... See more
Company details
- Community Health Centre
- Local Medical Service
- Medical Center
- Medical Certificate Service
- Medical Clinic
- Medical Technology Manufacturer
Written by the company
Convenient and accessible healthcare Join 100,000+ Aussies making life easy by consulting with an Aussie Practitioner online today.
Contact info
327-329 Pitt St, 2000, Sydney, Australia
- contact@updoc.com.au
- updoc.com.au
4.4
Excellent
5K reviews
Hasn’t replied to negative reviews
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I was unable to see my regular dr and…
I was unable to see my regular dr and this was a great substitute.
May 8, 2026
Unprompted review
Charged me without permission and bad customer service
Charged me without permission for over 6 months. When i reached out to cancel i received the same sample email multiple times and did not receive a response when i responded to them. I finally got a partial refund after sending multiple emails a week requesting a refund.
May 10, 2026
Unprompted review
Quick and Convenient
The Dr from Updoc contacted me within an hour of my request. I had the prescription messaged to me and as I didn't need it urgently they were able to post it to me. It came 2 days later. Very easy and convenient.
April 13, 2026
Unprompted review
Very efficient and helpful doctors
May 3, 2026
Unprompted review
Convenient and fast
The process of acquiring a medical certificate is very straightforward at Updoc. You're already unwell, getting a med cert should be the least of your worries and Updoc has been a huge help.
Kudos to the team behind this.
May 7, 2026
Unprompted review
Fast and easy
May 7, 2026
Unprompted review
Works well for remote living
I live remotely, have terrible internet and ride my bicycle to town.
If I cant get an appointment for same day with my in person doctor, this service works well for me.
I can get my certificate sorted in the early AM, email work, go back to sleep and then call my Dr when they open
May 1, 2026
Unprompted review
I needed a prescription
I needed a prescription, I wasn't able to get in to a doctor in a hurry. Updoc got back to me within a couple of hours and made the script available to me.
May 6, 2026
Unprompted review
I would recommend this to lots of…
I would recommend this to lots of people, the doctors really care about what your talking about
May 8, 2026
Unprompted review
Straightforward and quick!
Updoc was straightforward and quick to use.
April 30, 2026
Unprompted review
Very helpful & easy to deal with
Very helpful & easy to deal with. Still offer all the support you’d get from a doctors visit
May 6, 2026
Unprompted review
UpDoc is not worth paying for as the…
UpDoc is not worth paying for as the doctors frequently mark your consult as "out of scope" and you have to end up going to a GP face to face anyway.
May 12, 2026
Unprompted review
Empathic and helpful doctor
May 5, 2026
Unprompted review
referrals for path testing are not…
referrals for path testing are not eligible for bulk billing. Its in the fine print...beware
May 1, 2026
Unprompted review
Updoc was professional and quick…
Updoc was professional and quick dealing with my dilemma. I was unsure what to do and what to say but they helped make sense of my scattered thoughts. They responded immediately to my request for a medical script which allowed me to calm down. Thank you.
April 21, 2026
Unprompted review
1st time using
The service was great response time was excellent knowledge of consulting was very good
May 4, 2026
Unprompted review
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