Updoc Reviews 5,165

The service was great response time was excellent knowledge of consulting was very good

Very good! Helpful doc, got a script asap! No long wait, continent!

Needed a medical certificate that morning. I had a consultation and a certificate all done within 15 minutes. Fast and reliable.

Quick response time, understanding doc, script to pharmacy straight away. Follow up with consultation notes excellent. Service exceptional. .

i’m happy cause they help me to get a medical certificate easily. cause my husband got injured.

The depth of questions and supportive responses. The consultation was positive and I didn't feel the need to over explain my symptoms.
I felt comfortable and trusted who I spoke with.

As already mentioned

The ease of using the app but also the follow up services offered. They do reach out and offer online appts if they have any concerns about the health issue you are experiencing.

Good certificate

I had a consult with Updoc to get a blood pathology form (this was to have an extensive blood panel and fertility testing done). After the call, I checked the form and they only put the fertility testing on there and nothing else. This was extremely annoying because I was actually only doing the fertility testing since I was getting the blood work done. My primary concern was actually the general bloodwork. I emailed them and they resent the correct one. The only prep note was that I needed to fast. When I got to the blood clinic (after the took my blood), the pathologist mentioned fertility testing needs to be done on days 2-4 of my menstrual cycle. Neither doctor told me this, and the results are therefore going to be absolutely useless to me. I sent an email complaining about this and they keep sending an automatic bot-generated message saying to click the link and apply for a free consult. I’ve done this multiple times (as every time I email them I keep getting the same thing), and it’s not working.
I’ve tried everything and they are unreachable and no sign of an actual person that works there. I also haven’t gotten any notice that my results are in. My partner had blood work done on the same day and received his results over a week ago.
I used them as I thought it would be convenient but it’s been EVERYTHING BUT. Do not use this service, it’s pathetic

Immediate consultation with Doctor and appropriate treatment commenced as soon as possible...would recommend your service. Thank you

It was easy to use online & convenient not having to leave the house

The ease of organising an appointment and how quick it was to talk to a doctor.

I was able to get an appointment the same day. I could upload documentation and share my medical history and symptoms before speaking with the doctor, so he had an idea before our appointment what the issue was.
He knew exactly what I was talking about, and was co docent in the treatment and ultrasound investigation I required.

convenience and speed by a health professional and opportunities to seek further advice if necessary. And not to forget, the experience was very cost effective.

Didn’t have to wait too long and I felt like there was genuine care for my health at the time.

Dr called on time and sorted my script efficiently

Easy to organise, great response time and the dr was attentive and very helpful!

Quick
Felt heard.
Got script/ med certificate quickly.