We equipped our brand new boat with running rigging from upffront/Kohlhoff. It was such a pleasure to work together with Calanach. He really knows his job and provided us with very professional advice... See more
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I was seeking a rare-sized set of turnbuckles for the port and starboard staysail stays on my Ta Shing Baba 35, and was happy to discover help from Upffront. Lauren and Aleena could not have been... See more
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The delivery took longer than expected, but it was not hurry for me, so it is fine. The team at Upffront was in contact with me all the time explaining that they have not received the part fr... See more
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Web shop was not the most intuitive to manage the addons that there was needed. There would be room for improvement. Goods were correct, points from that. Also the inhouse comminication about ord... See more
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Company details
Written by the company
Our vision is simple: To make buying performance sailing hardware and rigging systems safer and easier by offering the best end-to end experience, through a website you love to use.
Contact info
Quick and smooth service.
July 11, 2022
Reply from Upffront.com
Hello Johan, thank you for taking the time to leave us a great review. We really appreciate your positive comments.
Great buy - Andersen Winches…
I bought a couple of Andersen Winches for my Folkboat and Upffront were really great to deal with.
From the initial advice on the best size winch to select, to a simple easy to understand quote with interactive chat, to payment and shipping - everything was flawless. Received my winches next day and they are exactly what I ordered and wanted. Highly recommend to anyone… thank-you to everyone at Upffront for making my purchase experience so good.
July 6, 2022
Reply from Upffront.com
Hi Jon, thanks for the kind words! Our team work hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Reply from Upffront.com
Hello Peter, thank you for taking the time to leave us another great review! We really appreciate your positive comments.🙂
I'm happy with the Product and with…
I'm happy with the Product and with sending time. But to send an envelope to Lithuania and charge around 18€ is not acceptable.
June 14, 2022
Reply from Upffront.com
Hello Aidas, thank you for your review. I'm sorry to hear that you feel our shipping prices are too high, we make a concerted effort to keep our prices as low as possible while still providing a fully traceable shipping service. As you can imagine there has also been a significant rise in transport costs in the last 6 months. That said, I understand your frustration and will pass along your feedback to our team.
Reply from Upffront.com
Hello Kumar, thank you for taking the time to leave us a great review. We really appreciate your positive comments.
Upffront provided a fast and reliable…
Upffront provided a fast and reliable service and offer industry leading products that other providers do not offer. Additionally they're knowledgeable and offer a personal touch.
June 5, 2022
Reply from Upffront.com
Hello Lawrence, thanks for leaving us a review. We really appreciate it. We work hard to deliver a knowledgeable and personal touch, so we're glad you're pleased with our service. Hope we can help again in the future. 🙂
Consistently great!!!
May 30, 2022
Reply from Upffront.com
Hello Nuno, thank you for the kind words! Hope we can be of help again soon! 🙂
Unfortunately my small order took three…
Unfortunately my small order took three weeks to be shipped.
May 22, 2022
Reply from Upffront.com
Hi Peter,
Thank you for leaving your feedback on Trustpilot and we must apologise for the delay in shipping your Loop Cover shackles order. We were reliant on the manufacturer building some new ones and unfortunately, like everyone over the last few months, they have been completely overwhelmed with orders and these shackles got pushed down their priority list.
As an apology we will organise a discount voucher to be sent to you for any further hardware requirements you may have over the summer.
We hope we can do better next time!
It has been a pleasure doing business…
It has been a pleasure doing business with you. Always very constructive discussion and help. Still waiting for the last piece of my order but I trust it will be on the way.
May 2, 2022
Reply from Upffront.com
Hello Sandro, thank you for taking the time to leave us a great review. We really appreciate your positive comments.🙂
Reply from Upffront.com
Hello Kup, Thanks for your feedback and glad we could provide the best offer! We apologies for the long delivery time - everyone in the industry is struggling with lead times at the moment and it is very challenging.
Excellent service and communication.
April 26, 2022
Reply from Upffront.com
Hello David, thank you for taking the time to leave us a review and we are so happy to hear your comments. Hope to help again soon. 🙂
Great customer service
Great customer service and prompt reply on every query. As a business customer, the only thing to be counted is: at the moment of the purchase, I wasn't advised the product was out of stock, so I had a few days delay, which caused me some hassle as I had deadlines to meet. Nothing major, but it's good to be 100% sure before you proceed on order.
April 19, 2022
Reply from Upffront.com
Hello Monique, Thanks for your feedback and we are really happy that we could help with every query :) We apologies for the delay with this order - everyone in the industry is struggling with lead times at the moment - it is very challenging.
Order seemed to be forgotten until 3…
Order seemed to be forgotten until 3 weeks after placing it I emailed a reminder. Upffront then told me that the colour I ordered was not available, so could I accept an alternative? Finally received confirmation of shipment of the new colour a full 4 weeks after I placed the order. Item has still not arrived as I write. Very unusual that Upffront would be so tardy, previous experiences have been very positive and delivery very prompt.
March 19, 2022
Reply from Upffront.com
Hello Paul, thank you for leaving us a review. We are really sorry that you did not get the service you expected but we appreciate the feedback. Our team will be in contact and again we are really sorry for the mistake, but we hope we can help in the future.
Helpful staff but make sure you know what you are ordering.
All the staff have been very helpful and the product is good, however, supply chain issues (the item took three months to arrive) and initial confusion over the item I wanted caused by incorrect information provided means I cannot give them five stars.
March 10, 2022
Reply from Upffront.com
Hi Martin - Thanks for your feedback and we are glad you like the product :) We apologies for the delay with this order - everyone in the industry is struggling with lead times at the moment - it is very challenging. Our aim is to provide the best technical product information because we know information can be quite poor in our industry. In this instance it was two different product drawings with the same product code which lead to the confusion - just shows we need to always be vigilant!
Reply from Upffront.com
Thank you for your feedback Tomasz - much appreciated
Excellent Handling of the whole Purchase Process
I ordered 2 Antal Nonwelded Padeyes with Upffront.
Despite the current situation due to the Covid19 pandemic and the resulting delays in the worldwide supply chains, Upffront handled the whole purchase process in a very professional and excellent way.
In every stage of the process I was informed by them in due time about delays by the supplier and estimated delivery times. Especially Aleena Selestine was extremely helpful. The ordered items arrived a few days ago in perfect condition.
Also their customer support and IT department was extremely helpful and responsive when I had a problem with logging in to my user account at Upffront.
I am very happy to do business with them again in the future.
February 5, 2022
Reply from Upffront.com
Hello Martin, thanks for leaving us a review. We really appreciate it. We work hard on keeping our customers informed, so we're glad you're pleased with our service. Hope we can help again in the future. 🙂
Great company
Great company! All the questions, qualified and competent experts were resolved very quickly! All the products of the highest quality! I'd love to go back to them again!
January 19, 2022
Unprompted review
Reply from Upffront.com
Hi Elena, thank you for taking the time to write a review. We really appreciate it. We’re thrilled our experts were able to help - we’ll pass along the kind words! Hope we can help again in the future. 🙂
Reply from Upffront.com
Thank you for leaving us a review. 🙂 We really appreciate your opinion. Hope we can help again in the future.
A good experience
A good experience. Upffront was very good about keeping me informed about the status of my order which was especially nice since it was an overseas order.
January 6, 2022
Reply from Upffront.com
Hi Bill, thanks for leaving us a review. We really appreciate it. We work hard on keeping our customers informed, so we're glad you're pleased with our service. Hope we can help again in the future. 🙂
Good experience buying to Upffront
Good experience buying to Upffront. Quick service, good prices and no problems. Congrats, really.
January 3, 2022
Reply from Upffront.com
Hi Ricardo, thank you for taking the time to leave us a review. Your comments are really appreciated. We look forward to being of service again. 🙂
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