Up Learn (UpLearn) Reviews 870

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers overwhelmingly had a great experience with this company, often praising its website and app for being user-friendly and effective for learning. Many customers found the content well-structured, concise, and engaging, with videos and practice questions significantly boosting their understanding and grades in various subjects. The platform is frequently described as a game-changer, helping students achieve higher grades and gain confidence, with some even calling it the best money they ever spent. However, some customers also noted concerns regarding the depth of content for certain subjects, suggesting it might not always be sufficient for advanced exam requirements. A few other people also felt that some videos were too long or that the platform forced fullscreen mode, which they found inconvenient. Additionally, some reviewers mentioned issues with the app's functionality, such as bugs or difficulties in tracking progress when switching exam boards.

What people talk about most

User experience

Consumers find user experience to be positive, with many praising the platform's ease of use and ability to... See more

Product

Customers consistently note ambiguous experiences with the product, with many praising it as a "game-changer"... See more

Website

Reviewers mention positive feedback about the website, with many calling it the best they've used for... See more

Application

Clients share positive opinions on the app, finding it very convenient and helpful for gaining knowledge and... See more

Price

Users describe ambiguous interactions with price, with many reviewers finding the service too expensive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

HANDS DOWN THE BEST WEBSITE FOR PSYCHOLOGY!!! My original teacher left straight after the January Year 12 mocks, my second teacher left just before the June mocks, and I currently have a trainee... See more

Company replied

Rated 5 out of 5 stars

I like the simplicity of everything. very clearly layed out in terms of structure, video straight to the point very concise but packed full of all the information for the exam in bitesize chunks, ma... See more

Company replied

Rated 5 out of 5 stars

I highly recommend UpLearn to anyone studying Economics at A-level. The videos are literally little golden nuggets, they explain even the most complex concepts in a super concise and (fun) mann... See more

Company replied

Rated 5 out of 5 stars

Saved my Maths A-Level grade!! I really struggled with A-Level maths despite doing well at GCSE. The topics felt far more complicated and I always felt like i was catching up. Found Uplearn through th... See more

Company replied


Company details

  1. Educational Institution
  2. Distance Learning Center
  3. Study at Home School
  4. Tutoring Service

About Up Learn (UpLearn)

Written by the company

Up Learn is the UK's leading A Level and GCSE platform, helping students achieve top grades through expert teaching, personalised learning, and 24/7 AI and human tutor support.

Our courses cover A Level Biology, Chemistry, Physics, Maths, Economics and Psychology, as well as GCSE Combined Science, with exam-board specific content for AQA, Edexcel, OCR and Cambridge International. Behind every lesson is a team of subject specialists, learning scientists, and educators obsessed with one thing: making top grades a reality for every student.

Our platform adapts in real time to each individual - identifying gaps, guiding revision, and building the exam technique needed to reach A/A* at A Level and grade 8 or above at GCSE. The results back it up: 97% of students who complete an A Level course go on to achieve A* or A.

We believe every student deserves access to outstanding education, which is why for every course purchased, we give a free course to a student who needs it. We've provided over 50,000 Up Learn Scholarships across the UK so far.

Students and families often tell us they value how supported they feel, from the quality of teaching to the responsiveness of our team, from first login to results day.

We genuinely welcome honest feedback. Reviews help us celebrate our students' results, and fuel our mission to give every learner the most effective path to success.

Our money back guarantee

A/A* or 8-8

We know what students are capable of when they have the right support. That's why we don't just promise progress - we guarantee top grades. If you complete our course and don't achieve at least an A at A Level, or 8-8 at GCSE, we'll give you your money back.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

870 reviews

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Rated 4 out of 5 stars

Really good website but needs to accept more answers

Learnt alot tbf but you guys need to start accepting answers that are worded differently because for example i could say it increases from 1 to 5 and it will say incorrect the answer was it rises from 1 to 5 , its quite frustrating.

February 11, 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Luke,

Thank you for your review! We're glad to hear you’re finding the lessons helpful so far 💚

We understand how frustrating it can be when answers are marked incorrect due to wording differences. Since students can approach answering in a variety of ways, our system doesn’t always catch every valid variation. That’s why we’re improving it to better recognise a wider range of correct responses.

In the meantime, if you come across a question where you believe your answer should have been accepted, you can use the ‘Report a problem’ button to send feedback directly to our content team. They’ll review it and make adjustments if needed - you’ll be notified of any updates on your notification page. Have you had a chance to try this feature yet?

You’ve made a great start on your courses so far - keep it up! We're always here if you’d like to chat further!

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

Uplearn is super helpful for…

Uplearn is super helpful for understanding and recapping content. As the ‘up score’ they give you models real memory decay, it is like a visual representation of how much you know about the entire course. Whenever I have a problem the uplearn helpline is quick and efficient!

February 10, 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Jess,

Thank you for your fantastic feedback! We're delighted to hear that Up Learn is making a difference in your A-Level studies.

It's great to know that our knowledge retention and memory decay features are helping you stay on top of your learning. Keep up the amazing work - you're doing brilliantly!

Best wishes,
The Up Learn Team

Rated 4 out of 5 stars

Honest Review

For physics it is not worth it, it just simple copy and paste from YouTube channel however for the other courses it is definatly worth it, short concise accurate and engaging notes with recall question really facilitate effective revision. The customer service is also excellent

February 7, 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Umar,

Thank you for taking the time to leave us a review - we truly appreciate it!

We're also really pleased to hear you've found our courses helpful and effective, and that you’ve had such great experiences with our customer service team!!

When we first developed our OCR Physics course, we collaborated with a YouTube creator to include his videos, which make up about 10% of the course. The remaining 90% consists of our expertly designed lessons, mastery quizzes, and exclusive OCR-specific exam practice papers. We’d love to hear your thoughts on the quizzes and exam questions - your feedback is always valuable to us! Could you reach out to us on our live chat or at team@uplearn.co.uk to let us know how you’ve found those quizzes and exam papers?

Looking forward to hearing from you! 🙏

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

Scholarship UpLearn user

I've been using it for about a month now, but I can confidently say it's already paying off: It allowed me to alter a lot of my misconceptions and cover missing content in a concise and efficient manner, and the quizzes along the way made for a much less stressfull start. I had been particularly struggling with memory and methods, which it has fantastic videos and quizzes on, for example ! I managed to receive it for free, and the scholarship application process went smoothly and required little time to fill out the forms!

December 6, 2024
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi!

Thank you for your wonderful review! We're really pleased your experience with Up Learn has been both effective and enjoyable. It's amazing that the platform has helped you build confidence and tackle some of the areas you found challenging.

We love having you as a scholarship student. We want to make learning accessible to everyone, and it’s awesome that you were able to take advantage of that opportunity.

Keep up the amazing work!

The Up Learn Team

Rated 1 out of 5 stars

first of all the website advertises…

first of all the website advertises that there is an option of learning Chemistry GCSE level for £19.99 a month. However it then disappears and you have an option of either paying upfront or take 3 days free access and then pay £29.99/month; I wanted to sign up and pay monthly but as I said the option is not really available (only being advertised) and actually I am glad as after 1 day free access I can see that the content is created for 5 years old and not actually for GCSE students (I choose the option of higher tier and year 11) The first 50% of the video contain completely not useful info and is a waste of time. Chemistry for year 11 and higher tier is explained so slow and in a way that is simply annoying.
Far better courses are available for free on youtube.

February 2, 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Anna,

Thank you for sharing your feedback - we truly appreciate hearing from our students.

We understand how our pricing display could have caused confusion 🙏We have structured our pricing plan options to highlight the savings available with the annual plan, so that our students can see the value in making that up-front payment with us. The £19.99 figure shows the monthly equivalent cost of our annual plan, while £29.99 is the cost of the monthly subscription. We apologise if this wasn't clear, and we're always happy to explain our pricing options in more detail.

For the content, our lessons are designed to break down complex concepts into simple, digestible steps. The section will start with videos that cover foundational knowledge before progressing to more advanced material, making it possible for all our students to build a strong understanding. The section and mastery quizzes then offer more rigorous, exam-level challenges to deepen understanding and prepare students for when they write their exams. We’d really appreciate hearing your thoughts on that more challenging content - could you give it a go and let us know how you find it?

If there are specific areas you feel we could improve, we really appreciate this kind of detailed feedback so we can share it with our content team 🙏

You can reach out to us via our live chat or email us at team@uplearn.co.uk - we’d love to hear from you.

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

A good way to inspire revision.

Up Learn has inspired our year 13 students to engage in revision earlier. We set a certain amount weekly but many are finding it so helpful and engaging that they are doing more than the required amount. I am hoping this has a large impact on our grades this year!!

January 31, 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Emma,

Thank you for sharing this fantastic feedback! It's brilliant to hear how motivated your students are and that Up Learn is helping them take ownership of their learning. That kind of proactive effort often makes a real difference, and we’re excited to see how it translates to their results.

We’re always here to support you and your students - please feel free to reach out anytime.

Wishing your school every success this year!

The Up Learn Team

Rated 5 out of 5 stars

Uplearn review

Uplearn has become essential for revision towards my Biology A-level. It has helped me understand concepts that I originally found difficult. The exam questions have allowed me to better understand what exam techniques to use and get better at certain questions, especially application questions in Biology which I have struggled with.

January 30, 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Lucas,

Thank you for sharing your experience about the Biology course! It’s fantastic to hear that you’re gaining confidence in tackling challenging questions and sharpening your exam techniques.

Wishing you continued success with your studies—keep up the great work and you know where we are if you need further support.

Best wishes,
The Up Learn Team

Rated 3 out of 5 stars

Videos Amazing, student support and questionsterrible

I like how the videos fragment a topic into so easy steps, but the like 30% of the questions are incorrectly marked. I also hate how you can't have conversations with tutors, its just me saying something and they barely giving me something to work with and then when i try to reply they basically never reply at all. Questions definitely need to be improved and their mark schemes and the tutors either should focus more on the chats or maybe the chats should be updated so you can have a real coversation. There's a lot of work to be done here!

January 29, 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Hamza,

We truly appreciate you taking the time to share your feedback with us.

We're really glad to hear you enjoyed the videos! Breaking complex topics into manageable, digestible steps is something we’ve worked hard on, so it’s fantastic to know it’s helping.

We have tried to reach out to you via email to chat about your experiences with our tutors, and we’d love for you to respond when you can or start a new conversation with us 🙏

We’ve taken a look through your tutoring conversations, and we can see our tutors were able to respond to your questions and explain where you were going wrong. However, we genuinely value our students' satisfaction and aim to provide interactive, helpful support, so if there was a particular conversation where you felt your question wasn’t answered fully, please reach out to us so we can take a look into that.

On the mark scheme side, we have designed it to make our questions and marking as precise as possible to mimic the conditions of the exam, but we also understand that flexibility is really important. If you spot a question where you believe your answer should have been marked as correct, the ‘Report a problem’ button sends your feedback straight to our content team. They’ll review it and adjust the question or marking if needed - you will be notified in the notification page. Have you had a chance to try this feature yet?

We’d love the opportunity to chat with you and enhance your experience further, so please reach out via our live chat or email us at team@uplearn.co.uk 🙏

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

Super innovative, changed homeschooling for me

I really like how innovative Uplearn is. I’m doing 3 A levels by myself at home, and it’s been really hard to only learn out of books and random youtube videos. I love how specification specific Uplearn is. I went through the all the Maths content within 8 weeks!
The only thing is that biology A level doesn’t have as many breakdown videos as the other A levels, but it still has summary videos for all the topics.

October 30, 2024
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Tatiana,

Thank you so much for your inspiring review! 🌟 It’s amazing to hear that Up Learn has made such a difference in your homeschooling journey — doing three A Levels on your own is seriously impressive 👏

We’re thrilled you found the Maths content so helpful and made such rapid progress. Your feedback about the Biology content is super valuable - we're pleased to say we recently released three new sections in January and are excited to be launching another three in February to make the course even more comprehensive.

Wishing you continued success with your studies - keep us updated with your journey.

Best wishes,
The Up Learn Team

Rated 1 out of 5 stars

Waste of time.

Tutors take forever to reply, and by the time they do, it's often too late. They just leave it at that and ask you to rate the conversation. I’ve spent hours (and I was top in my college for uplearn hours)—and my grade still went down in Year 12. All those sucess stories you here are about students who have been revising outside of uplearn, I mean especially for biology as they've only recently really added some more videos and quizzes, some parts of the spec were missing or not properly explained.

For physics, the videos are easily available on YouTube, and it takes ages for them to get to the point. I wouldn’t recommend this for anyone who already has good revision techniques and doesn’t want to sit passively watching videos.

I don’t recommend this for biology or physics. Instead with the same money you'd pay for 3 courses get yourself a good textbook and an iPad for practicing exam questions, active recall—you’re guaranteed a good grade

January 22, 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Hasina,

Thank you for sharing your experiences with us – we’re sorry to hear that Up Learn hasn’t fully met your expectations yet 🙏

We aim for our response times to be as short as possible, but high conversation volumes can sometimes mean that we take a little longer to get back to our students. To make the most of your time, we recommend continuing with other content on the course while waiting for a reply. If the chat does close before you’re fully satisfied, you can just reply to re-open the conversation and continue with your question!

For Biology, we know that it’s a content-heavy subject. To help our students feel confident without being overwhelmed, we’ve designed the course to balance detailed explanations of challenging topics with summaries, quizzes, and practice questions. Our content covers 100% of the specification, and if you ever need a bit more explanation on a topic, our tutors would be more than happy to help.

When we first built our OCR Physics course, we partnered with a YouTube creator to use his videos. These videos are about 10% of the Up Learn Physics course. The remaining 90% of the course consists of our own expertly designed lessons, mastery quizzes, and exclusive OCR-specific exam practice papers! We’d love to hear about how you found those quizzes and exam questions, so we’d really appreciate it if you could reach out to let us know.

Lastly, Up Learn is designed to supercharge and personalise your learning experience using special tools to identify your weak areas and allow you to practise them. Our Strengthen and Refresh Knowledge features are the best tools for this, so could you reach out on the live chat or at team@uplearn.co.uk so we can help you make the most of those and the course?

Looking forward to hearing from you!

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

Really good!!

January 18, 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Sai,

Thank you so much! It means the world to us to read your review!!

Wishing you lots of success in your studies.

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

Really good program that condenses…

Really good program that condenses something so complex into a shorter simpler format

January 11, 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Adi,

Thank you so much for your 5-star review! 💚 We're so pleased to hear you're finding Up Learn effective for your studies - it’s exactly what we aim to do!

If there’s anything else we can do to support you further, feel free to reach out anytime. Keep up the amazing work! 💪

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

Worth it

Im literally using it right now, i love it for biology and psychology it breaks it down so well and i love the endless exam questions it has that i cant usually find elsewhere. I love how i can just message the tutors at any time and they reply within minutes. I love things that just does everything for me in one place for me to ace my exams hopefully! :)

January 6, 2025
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Aaliyah!

Thank you so much for your glowing review 🌟

It’s fantastic to hear that you’re enjoying your experience with Up Learn and making the most of everything the platform has to offer. We’re so proud to support students like you who are working hard toward their goals!

Wishing you all the success in your exams - you’ve got this, and we’re cheering you on every step of the way! 💪

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

Best Alevel revision site.

Up learn make revision really easy, and I understand everything I revise on up learn

December 28, 2024
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Sonia,

Thank you so much for your kind words! We’re delighted to hear that Up Learn has made revision easier and enjoyable for you. That’s exactly what we aim for!

Keep up the great work and we're here to support you every step of the way!

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

I love uplearn especially for…

I love uplearn especially for chemistry. I loved how it broke down difficult topics and explained them from the start, which helped me to gain in an insight into how wonderful chemistry is. As well as this, their extra wider reading was so lovely and helped me so much in my preparation for the Olympiad. I am very happy with my experience and would recommend anyone doing A level chemistry to purchase their course

July 30, 2024
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi!

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve enjoyed exploring chemistry with Up Learn and it's made you love the subject!

Congratulations on taking on the Olympiad challenge too - it's incredible!

We’re grateful for your recommendation. Wishing you all the best in your A-Level studies and beyond!

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

Mathematics A-Level

I am doing an A-Level in mathematics at thirteen and uplearn is my only tool. It is highly interactive, giving questions mid-video and quizzes regularly. I can refresh my knowledge of previous topics and the topics are segregated usefully and help me clearly comprehend where I am in the syllabus. Even though, I got the standard version, They have responded to my every question and even accepted my request to change exam board. Great all round.

December 27, 2024
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Vihaan,

Thank you for taking the time to let us know your thoughts about Up Learn 🙏

Wow it is super impressive to hear that you are sitting your A-level in maths at 13! Huge congratulations on this milestone, that is incredible and we wish you the best of luck with your studies and exams 🤩

It is great to hear that you have chosen to use Up Learn to support your studies and are loving our course design! Please do keep on making the most of our tutoring service if there is anything we can help or support you with, from course questions to customer service support on how best to approach your studies, we are always happy to help!

Thank you for leaving us a 5* review and for being part of the Up Learn family 💚

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

Why isn’t everyone using UpLearn? It’s a cheat code

I used it for my DNA nucleotides test on biology and I got an A u don’t even need to write notes. Watch videos do the quiz that pops up while your watching the video as if you are right infront of a teacher and then do exam questions. Guaranteed A star

December 23, 2024
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Arhum

Thank you so much for your fantastic review! 🎉We're absolutely delighted to hear that Up Learn has made such a positive impact on your studies.

It's always inspiring to see students achieve incredible results, and we're so proud to be a part of that.

Keep up the amazing work, and we’re here to support you every step of the way!

Best wishes,
The Up Learn Team 💚

Rated 4 out of 5 stars

uplearn is great!

up learn is a great revision and learning resource it is very organised an beneficial and hopefully it will help me get amazing grades in my a-levels

December 17, 2024
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Noor,

Thank you for your kind words! 😊 We're so glad to hear that you're finding Up Learn to be an enjoyable and effective resource.

We're absolutely rooting for you to achieve those top grades in your A-levels. Keep up the hard work - we’re here to support you every step of the way! 💪📚

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

Thank you. Just thank you.

Words cannot describe what this wonderous marvel of software has done to me. Perchance. UpLearn brought my wife and kids back to me. All I needed was an A* to win her back. Thank you, UpLearn!

December 13, 2024
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi John,

Thank you for such a heartfelt review! We're absolutely thrilled to hear how Up Learn has made such a meaningful impact on your life.

We’re so happy to have been a part of your journey. Wishing you and your family all the best for the future! 💛

Best wishes,
The Up Learn Team

Rated 5 out of 5 stars

I have loved using UpLearn

I have loved using UpLearn. I am very visual person, I understand more when I can see how things happen, videos on UpLearn were really useful for me to understand each topic and the quick question between the videos were helpful to recall and show how well I understand each topic.

November 25, 2024
Unprompted review
Up Learn (UpLearn) logo

Reply from Up Learn (UpLearn)

Hi Ayesha,

Thank you so much for taking the time to leave us a 5* review! 🌟

It's great to hear about your experience with us and how our videos have helped you to develop your understanding of the course. We are so happy we could be a part of your A-level journey and wish you the best of luck with your studies! 💚

Best wishes,
The Up Learn Team

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