While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Not sure why people are bashing this. I was extremely hesitant about being scammed or whatever after reading all of these reviews but I subscribed for one month, downloaded what I wanted to, and then... See more

Rated 1 out of 5 stars

Vorsicht vor upstore.net. Hier werden überwiegend gestohlene Web-Videos von verschiedenen Plattformen gehostet die von den Darstelleren mit Copyright geschützt sind. Alle User von upstore.net sei... See more

Rated 2 out of 5 stars

I last used Upstore Premium in 2018. Download speeds were great back then. Today I resubscribed only to find out that download speeds have been cut down significantly. There are totally free filehosts... See more

3.1

Average

TrustScore 3 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

they thiefs

they thiefs, they took from me 2 times 25 euro, and block my accounts, then they lie that its bank bloked, then say that russian language but not from russia..then asked for mastercard photo, i shoot photo and send, and then they go away and blocked my ip..another site camgirlvideo who share video chat videos in upstore..i think this is one people, couse u cant downlaod videos...u push pip.bz shorten link when download video, then should redirect on upstore...but redirect on google pip.bz › downl.ink › Google..so all people in all world, can download normaly videos..or can download 10 times per day..then captchas and redirect to google...so they thiefs, then take money but dont allow to download videos.then ban ip..then delete history ticket our conversation. they have rgistered on cyprus fake company, they have fake icq..and fake robot telephone..su u can contact only when registering accaount..and when u ask for money back 50 euro, they everytime ban ip and delete account.

August 16, 2018
Unprompted review
Rated 1 out of 5 stars

Vorsicht vor upstore.net. Beware of upstore.net.

Vorsicht vor upstore.net.
Hier werden überwiegend gestohlene Web-Videos von verschiedenen Plattformen gehostet die von den Darstelleren mit Copyright geschützt sind. Alle User von upstore.net sein gewarnt, dass der Download von diesen Videos durch die Darsteller strafrechtlich verfolgt wird.

Beware of upstore.net.
Here mostly stolen web-videos are hosted by different platforms which are protected by the actors with copyright. All users of upstore.net are warned that the download of these videos by the performers will be prosecuted.

July 6, 2018
Unprompted review
Rated 1 out of 5 stars

Clearly Upstore and Xubster are in some…

Clearly Upstore and Xubster are in some death spiral attempting to glean credit card data. Any attempt to register and purchase a membership with either site results in a 'Security Failure... Please send us a photo copy of both sides of your credit card'. Yeah right.

AVOID AVOID AVOID!

Probably the original Upstore and now Xubster are winding down operations and are merely attempting to make one last attempt to steal as much as they can.

June 21, 2018
Unprompted review
Rated 1 out of 5 stars

I WILL REPORT UPSTORE TO THE POLICE

I accidentally registered another e-mail on this site, bought a month VIP premium and then forgot my password. I tried to restore it, but I realized only later that the email I entered was different from mine.
I asked the technical support (sending 6 e-mails and opening 2 tickets) to change my e-mail so as to get me into my account, but no answer (I doubt they will ever answer). I bought a VIP month a few hours ago and I only used it for a few minutes.

The problem is not how much I spent, the problem is that I know that they will never respond and then I will have to block my credit card because these THIEF will RECHARGE 11$ EVERY MONTH.

Please, report UPSTORE.NET TO AUTHORITY.
They're ruined my day and my holiday.

December 20, 2017
Unprompted review
Rated 2 out of 5 stars

ETERNAL PREMIUM...

Hello! Please, if you really intend to use them for a short term, do advise you to use a secondary bank account with just sufficient money to pay for your plan or make sure to cancel that awful automatic monthly subscription. If you choose the 1 month or 3 months period, it will become a recurring plan without any notice as a so called eternal premium...!!! They indeed mention it somewhere, but with very poor visibility, under the data for your bank card when you make your online payment... You can miss it easily and, personally, I consider this a scam of sorts. Too bad... The DMCA issues are another aspect, but not my cup of tea. Cheers, S

December 5, 2017
Unprompted review
Rated 1 out of 5 stars

I can't get through the DMCA reporting …

I can't get through the DMCA reporting form to ask the to remove my copyrighted material. All of my content is DCMA protected and they continue to steal it as I record and refuse to remove it. Going to go directly through DCMA and have them try to remove it. W"Ould be wiling to make an arrangement to revenue share and have asked via emails that also get ignored. Shamefull.

May 16, 2017
Unprompted review
Rated 1 out of 5 stars

Unethical site

Steals content, posts thumbnails and resells stolen content, all without the consent of the owner. DMCA form is deliberately broken. Lets you post a form and asks for Captcha that never works. Harms privacy of subjects (e.g. webcam performers). Links and buttons don't behave as promised.

I wonder howcome a site like this can remain for so many years. The site should be blocked by authorities worldwide and the management should be trialled and jailed.

I will not inform them in my name about this review as I'm not sure what they are able to do: they are true blue criminals.

February 6, 2017
Unprompted review
Rated 1 out of 5 stars

Charger then blocked

Throughout the last several years, I have been a customer of Upstore. Recently, I got a 3 month subscription to the site and was charged by Upstore for said 3 months. About 3-4 days into my subscription, I was blocked from using Upstore. I contacted Upstore about this and was told they didn't see any new subscription for me even though my bank has a record of Upstore charging me. Now because I have stirred the waters, Upstore has even blocked me from logging in (with login password Upstore gave me) to see any correspondences.

I highly recommend not using this site since they are all about getting money and not allowing you to upload/download. Their customer service sucks and if you decide you want to take a chance on this site, be prepared to be disappointed. Don't waste your money!

January 19, 2017
Unprompted review
Rated 1 out of 5 stars

This site distributes copyright content.

This site distributes copyright content for money. Predominantly that are stolen camvideos, which are filmed without the consent of the actors.

Diese Seite bietet copyright geschützte, gestohlenen Camvideos verschiedener Onlinepartale an, die ohne Einverständnis der Akteure bzw. Rechteinhaber abgefilmt werden.

January 19, 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Average download speed is 5 to 10 mo/s.
Very good content available, with updates every day/ 2 days.
I recommend taking this just for a month, it's very useful just to collect a massive amount of vids.
Also, for security reasons, do not give your real name and address, and use a debit card that has no money on it. I have one that I recharge just the right amount I need for the transaction, so I'm sure I won't get scammed.

December 22, 2016
Unprompted review
Rated 1 out of 5 stars

Shady, Irresponsible, Unethical

I regret using upstore.net.. It led to viruses, malware, spyware; some of which wasn't even detected by my existing anti-virus software till it was too late. Also, download files are often broken, or not what they claim to be for you may even end up with illegal content you never wanted for all you know! They kept charging my credit card despite my never authorizing it, and I had to fight for months to get a charge-back (it seems like they save CC details for future unauthorized use). This site doesn't even follow DMCA protocol, as all of their claim forms are broken, making it impossible to remove your stolen content. Do not trust this site at all.

November 8, 2016
Unprompted review
Rated 1 out of 5 stars

Scam

Made a one time payment, then later found out it was recurring. Difficult to navigate to account and cancel.

September 18, 2016
Unprompted review
Rated 2 out of 5 stars

Saves credit cards and recurrent charges

Shady site, looks like they're saving all your credit card data for later charges! I made a one-time cc payment to download some pornos from them. Month later I've found out they're charging my card again! Nowhere was I told it'd be recurring.
Download-wise, it's ok, speed is fine and subscription worked whole month as promised.

Update: got the money successfully back 2 months later via chargeback process.

August 31, 2016
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

Poor customer service. Creating an account requires an email address. You can use any email address you want, even someone else's. This happened to me. Someone used my email address. When I asked their customer service to remove my account, they ignored me. After multiple requests to remove my account, my account is still active, an account that I didn't ask for

June 30, 2016
Unprompted review
Rated 1 out of 5 stars

Joke of a company..

they deceive with promises of 'high speed' and unlimited downloads etc..

instead, with my 130mb broadband speed, I get 1mb downloads and a daily download cap for quite an expensive fee !

seriously? that's fraud. they are lucky they are a russian based company.

I will be more careful in the future.. that said, they hosted specific files that I needed so otherwise I wouldn't have gone with them.

oh, and yeah they don't tell you that its a subscription, but you can change this setting so that it won't renew*

would have been funny if they did, a nice call to my bank and they would have had a nice day. Heck, I could still call my bank and say they didn't offer the service and get my money back, but not worth my time.

June 19, 2016
Unprompted review
Rated 1 out of 5 stars

Terrible company .... automatic renewal which will keep taking your money even if you never agree to it

I paid to use Upstore for one month as a trial........ little did I know that they set an automatic renewal called "eternal premium" which keeps taking money out of your account, without you knowing.
When I discovered that the money had been going out for 2 months after my trial month, I requested a refund but this was refused.
The company stated that the T&Cs were clear about the Eternal premium and the fact that you can unsubscribe at any time.
I have only ever received one email from them with my login details and the first payment... no further confirmation of following payments was ever received.
Please stay clear of this company, poor customer service and questionable practices with regards to payment processes.

March 21, 2016
Unprompted review
Rated 1 out of 5 stars

Will steal your identity!

Upstore is a scam. DO NOT TRUST your personal information with upastore. If i can say one thing its that you should find another file sharing service and not one that is overseas with absolutely NO customer support. This company is a scam dont do it!

August 4, 2014
Unprompted review
Show reviews in all languages. (108 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look