upustyle.com Reviews 

343
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

If I could give zero I would. Purchased a kitchen sink drainer. It didn’t fit and started to corrode as soon as it touched water!! They won’t give a refund until it’s posted back to china with a track... See more

Rated 1 out of 5 stars

Man, I wish I'd read these reviews before ordering. I've had similar experiences with other Chinese companies, so should have known better. Astonishingly, I actually like the red suede slip-ons they s... See more

Rated 3 out of 5 stars

My experience was a good one I love the boots I got. I ordered on two separate occasions and the boots are beautiful and comfortable and exactly what I hoped for. Only problem I had was they took alm... See more

Rated 1 out of 5 stars

I recently ordered a pair of moccasins. I received them-the stitching is coming apart in one, the leather is a very cheap grade & they are poorly sized & made. I immediately sent a request for return... See more

Company details

  1. Women's Clothing Store
  2. Shopping Mall

Written by the company

Upustyle | The latest women's clothing and shoes are here!


Contact info

1.7

Bad

TrustScore 1.5 out of 5

343 reviews

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1.7

All reviews

(343)

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Rated 1 out of 5 stars

The sizing was inaccurate and did not…

The sizing was inaccurate and did not provide a refund.

December 27, 2022
upustyle.com logo

Reply from upustyle.com

Dear customers,
Sorry that the item did not meet your expectations.
We have contacted you by email and hope we can help you solve your problems
We will upgrade your feedback and provide you with a more satisfactory solution within 24 hours.
Your understanding will be greatly appreciated.
Sincerely,

Rated 1 out of 5 stars

Terrible. Don’t buy

Terrible. The shoes I received came dented

March 27, 2023
upustyle.com logo

Reply from upustyle.com

Dear customers,
Sorry that the item did not meet your expectations.
We have contacted you by email and hope we can help you solve your problems
We will upgrade your feedback and provide you with a more satisfactory solution within 24 hours.
Your understanding will be greatly appreciated.
Sincerely,

Rated 3 out of 5 stars

The shoes came without the heal…

The shoes came without the heal protector in place. It came separate with out instructions on how to attach.

March 27, 2023
upustyle.com logo

Reply from upustyle.com

Dear customer,
Sorry for the unsatisfied purchase.
We will keep improving our products and service.
Thank you and have a nice day.
Sincerely,

Rated 1 out of 5 stars

Y’all sent me something I didn’t order…

Y’all sent me something I didn’t order and was the ugliest dress I ever seen In my life. False advertisement!

February 16, 2023
upustyle.com logo

Reply from upustyle.com

Dear customers,
Sorry that the item did not meet your expectations.
We will keep improving our products and services.
Thank you and have a nice day.
Sincerely,

Rated 1 out of 5 stars

Received item did not order

Received item did not order. Instead of what I did order. Will not order from this company again.

March 24, 2023
Unprompted review
upustyle.com logo

Reply from upustyle.com

Dear customer,

Could you please provide your order number/email address/phone number for us to check your order?
Thank you for your patience.
Have a nice day.

Rated 1 out of 5 stars

Are you Upstylereturns impossible

Are you Upstyle. Impossible to return. To small. Going to the good will bag 🤨

March 24, 2023
upustyle.com logo

Reply from upustyle.com

Dear customer,
Thanks for your comment.
we will change our size chart according to your suggestion and will do better in the products in the future.
Thank you and have a nice day !

Rated 1 out of 5 stars

Does not accept returns!!

I ordered two dresses from this website. After requesting a return, I was asked to consider a credit instead due to the high cost to ship to China. I don't understand why we have to return the package to China when it was delivered from a NJ address. Anyway, the company tried to verify if I used the size chart correctly, as if that would change my return options. When I reminded them of their return policy of "without an explanation", I was finally given instructions and a return shipping address. After paying the cost for international shipping, I followed up with an email asking when I should expect my refund. The company asked me to provide the tracking number. A few days later, I received the returned package in the mail with a "recipient refused package" notice. I will never again order from this company.

June 4, 2022
upustyle.com logo

Reply from upustyle.com

Dear customer,
Sorry for the unsatisfied purchase.
But according to the comparison of the picture and our size chart, we did send you right size.
We support exchange or return but will negotiate with the solution which benifit you most.
Please note that the goods are supposed to be returned to the address we provide, not the one on the package.
The address on the package is the transit center of your local post office, we can't receive the package with that address.
And we will issue a 100% refund to you after receiving the package.
Thank you and have a nice day.

Rated 1 out of 5 stars

I thought i was ordering Hey Dude Shoes…

I thought i was ordering Hey Dude Shoes for my daughter and I paid for the fastest shipping option and the shoes weren't received until a few weeks after Christmas. The shoes received were cheap Chinese Knock-offs...

January 4, 2023
upustyle.com logo

Reply from upustyle.com

Dear customer,
Thanks for your comment.
We will do better in the products in the future.
Thank you and have a nice day !

Rated 1 out of 5 stars

The clothes was beautiful and feels…

The clothes was beautiful and feels wonderful, The shipping sucks, needs to be be told allowed 6 weeks for delivery. I was told up to 14 days. Tracking items was hard for a 65 yr. Old woman

March 21, 2023
upustyle.com logo

Reply from upustyle.com

Dear customer,
Thanks for your comment.
The time frame for order delivery is divided into two parts: Processing time +Shipping time
But we will improve our logistics.
Thank you and have a nice day.

Rated 1 out of 5 stars

Pink dress

Product was not how it looked on the picture & it runs small

September 22, 2022
upustyle.com logo

Reply from upustyle.com

Dear customer,
Thanks for your comment.
We will do better in the products in the future.
Thank you and have a nice day !

Rated 4 out of 5 stars

Ball cap arrived crushed.

Ordered A ball cap it came in cellophane & plastic, not a box. The hat was crushed and damaged. I tried to put it back into shape but it has creases.

March 18, 2023
upustyle.com logo

Reply from upustyle.com

Dear customer,
Thanks for your comment.
We will improve our logistics and will do better in the products in the future.
Thank you and have a nice day !

Rated 1 out of 5 stars

Trash SHOES

I paid 60+dollars for some shoes that did not fit!! They were suppose to be a size 11 women's 11. This was the worse experience and I see no way to send them back from the site!! I ordered these shoes last year or some time this website should deleted. I was going to cancel the shoes because it was taking so long then I came to the conclusion they were coming from China.

December 29, 2022
upustyle.com logo

Reply from upustyle.com

Dear customer,
Thanks for your comment.
We will improve our logistics and change our size chart according to your suggestion and will do better in the products in the future.
Thank you and have a nice day !

Rated 1 out of 5 stars

UPUSTYLE IS NOT TO BE TRUSTED IN…

UPUSTYLE IS NOT TO BE TRUSTED IN ORDERING ITEMS THAT IS SEEN A WEBSITE I ORDERED ONE THING AND RECEIVED SOMETHING TOTALLY DIFFERENT FROM WHAT I ORIGINALLY ORDER WHAT A FRAUD KARMA HAS A WAY OF COMING BACK AROUND TO THOSE WHO DO HARM OR INTENTIONALLY SCAM PEOPLE LIFE IS CHALLENGING ENOUGH WITHOUT PEOPLE LIKE UPUSTYLE TRYING TO TAKE MONEY FROM YOU

March 20, 2023
upustyle.com logo

Reply from upustyle.com


Dear customer,
Thanks for your comment.
We will make improvement according to your suggestion and will do better in the products in the future.
Thank you and have a nice day !

Rated 1 out of 5 stars

You won't be able to returned anything

You won't be able to returned anything, I order a sweatshirt even though I followed their size chart it was too small, I was offered a refund off 50% of the cost of the item and keep it, plus coupons for further shopping, to me it doesn't make sense to keep something that it doesn't fit. Customer service is terrible. Don't shop from this website not worth it :(

February 9, 2023
upustyle.com logo

Reply from upustyle.com

Dear customer,
Thanks for your comment.
We support exchange or return but will negotiate with the solution which benifit you most.
We replied your emails back by email and still wait for your reply.
Thank you and have a nice day !

Rated 1 out of 5 stars

Shoes cam at the wrong time

Shoes cam at the wrong time, and shoes wasn't the right size.

February 20, 2023
upustyle.com logo

Reply from upustyle.com

Dear customers,
Sorry that the item did not meet your expectations.
We have contacted you by email and hope we can help you solve your problems
We will upgrade your feedback and provide you with a more satisfactory solution within 24 hours.
Your understanding will be greatly appreciated.
Sincerely,

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