UPVCDoor.co.uk Reviews 46

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Orderd a Upvc door and got a call from the team to check the sizes and specifications before it went into production (thought that was a nice touch). Door is quality and will definitely order again in... See more

Rated 4 out of 5 stars

Fabulous door company! Really friendly staff who are also both professional and knowledgable. The door was perfect in arrival (although it arrived a day later than planned with no communication from t... See more

Rated 5 out of 5 stars

We ordered a new door for a customer who lives in a little cottage. Basically we found a picture on website that looked suitable and the right colour. UPVC doors kept us informed every step of the way... See more

Rated 5 out of 5 stars

Ordered a new uPVC door to replace an existing wooden one that was falling to pieces. Easy to select the type of door I wanted, enter the necessary sizes and select the glazing. Received a call soon... See more

Company details

  1. Door Shop

Information provided by various external sources

Made to measure upvc front and back doors with a Yale 8 point locking system as standard.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
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1-star

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Rated 4 out of 5 stars

Good quality door

Good quality door. A little more contact regards delivery would have been ideal but once I contacted them. All good. And sorted promptly

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

I received the door I requested and…

I received the door I requested and upvcdoors delivered on time .I was very impressed with the way it locked and sealed in the frame and was just what I wanted the door with frame was a brilliant price and the person I dealt with very helpful 10 out of 10 would highly recommend.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality

Supplied uPVC door is of a very high standard. Kept up to date throughout the manufacturing process by friendly staff. Highly Recommended!

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Replacement external door

Picked our style of door agreed date for fitting. All happened on the date and time agreed all fitted in a professional manner cleaned up when finished.would recommend this company .

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

First Rate!

First rate ordering system, first rate customer service and communication (Thanks Kerry!) First rate delivery driver and most importantly first rate door! I wouldn’t go anywhere else - Highly recommended!

March 15, 2024
Unprompted review
Rated 4 out of 5 stars

On line order

I sent my order in. Then they rang the double check everything was OK. It took 6 weeks from order to delivery. There customer service is great.

February 25, 2024
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. Rude, unhelpful, save yourself the bother we've had and spend your money elsewhere. Job was measured wrong and the catalogue of issues that followed would fill a small book, 18 months on and still not fixed to our satisfaction

November 18, 2021
Unprompted review
Rated 5 out of 5 stars

Delighted with their customer service…

Delighted with their customer service (world class). Special thanks to James for all his help and assistance. Excellent communication throughout and delivered exactly when they estimated. Great quality door and fits a treat.

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent company and first class service all round

I found UPVCDoor very easy to deal with, pricing was competitive, placed the order and then received a follow up phone call to discuss the order and ensure all elements were correct. I found this very useful and was really happy the company took the time to do this. I was also given an accurate estimate of delivery. Prior to delivery and within stated timescales i was contacted to advise of delivery and any special delivery notes i wished to add. `I did provide additional instructions and was really happy with the delivery person who was aware and took purposeful action to follow the agreed notes. Again first class service all round. I would whole heartedly recommend UPVCDoor to friends, family and anyone considering placing an order.

July 4, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish.
Communication excellent and staff were very thorough when ordering. This was my second time using this company and I would have no hesitation in dealing with the company again.

July 2, 2022
Unprompted review
Rated 5 out of 5 stars

Easy to order, well-made & delivered quickly

Ordered a new uPVC door to replace an existing wooden one that was falling to pieces. Easy to select the type of door I wanted, enter the necessary sizes and select the glazing. Received a call soon afterwards advising of the usual lead times for manufacture and delivery (at the time, I was looking at it being up to 10 weeks). Was kept informed throughout the process and actually received the door 5 weeks after ordering, quicker than expected. The door is solid, well-made and sized exactly as specified. Came complete with handles, lock and a fitting kit. A very happy customer.

June 6, 2022
Unprompted review
Rated 1 out of 5 stars

Misleading information

Ordered online, all very easy to do and very clear that it will be 5 to 15 days for delivery. Received a confirmation email confirming 5 to 15 days, then a phone call the following Monday saying it would be 10 to 12 weeks. I cancelled my order, but they can't return my money for 4 working days, of course!

May 9, 2022
Unprompted review

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