Urband London Reviews 86

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Unfortunately my beautiful Apple Watch strap broke. I need not have worried though, as soon as I contacted customer services I knew the matter would be resolved. I returned my strap, emailed a copy... See more

Company replied

Rated 5 out of 5 stars

Bracelets arrived 3/15/2025 from London location. Received a cat themed urban bracelet for my birthday last year and just purchased two wider band bracelets in abstract designs-very colorful and un... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered three of Urband’s bracelets now and they are all amazing quality. They make beautiful gifts and can be personalised too. There are so many gorgeous designs to choose from. So far I’ve onl... See more

Company replied

Rated 5 out of 5 stars

More than excellent service when bracelet appeared to be the wrong item. Product could be returned and the assistance how to do this was great. Very cooperative. The Apple Watch bracelet fits perfect,... See more

Company replied

Company details

  1. Jewelry Designer
  2. Art Handcraft
  3. Costume Jewelry Shop
  4. Fashion Accessories Store
  5. Jewellery Manufacturer
  6. Jewelry Store

Written by the company

Urband London is a British jewellery brand that celebrates individuality and creates instantly wearable, contemporary bracelets, watch bracelets, double-sided pendants and rings to style, stack and standout. Our affordable handmade bracelets and Apple watch bands collections combines the old with the new - the classical wristwatch band with contemporary innovative designs. Stainless steel, sustainable, high quality bracelets with original patterns. Nickel-free, waterproof and scratch-resistant, finished with two magical textures - polished and luxurious metallic - and in four widths 18mm, 10mm skinnies, 6mm super skinnies and 22mm super wide. Transforming these bracelets into wearable art and presenting them to a new fashionable generation. Our handmade double-sided unisex pendants collection is available in two sizes and compliment the bracelets. The new double-sided stainless steel smartphone stands are not only functional but a truly a piece of art to put on your desk. These are really awesome and perfect for personalisation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

86 reviews

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Rated 5 out of 5 stars

We couldn’t resist the beauty of the…

We couldn’t resist the beauty of the design! The website is very easy to navigate and has a lot of choices. The quality of the products is excellent and they are even more beautiful than they look online.
Highly recommended by all means ❤️

December 5, 2024
Urband London logo

Reply from Urband London

Thank you so much. Enjoy the smartphone stand, it is a beautiful one...

Rated 5 out of 5 stars

Beautiful item

Beautiful item, quick service and great customer service

November 11, 2024
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Reply from Urband London

Thank you so much and we are happy when you are!

Rated 5 out of 5 stars

Love these bands

Love these bands! The art is beautiful, promotion was great, and shipping was fast. Always responsive and professional!

September 5, 2024
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Reply from Urband London

Thank you so much Jill.
So glad to hear you are happy with our bracelets and thanks for your kind words. Enjoy.

Rated 5 out of 5 stars

Excellent quality and fast delivery

Love the bracelets. I chose the smaller ones and you can stack them. Quality first class and delivery was extremely fast. Don’t need to take them off as you can wear them in the shower. So much choice. Thank you 😀

August 31, 2024
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Reply from Urband London

Hi Janice, thank you so much and I am happy you are enjoying the bracelets.

Rated 5 out of 5 stars

Love love…

Service really quick but may I say you made it so hard as their was do much choice loved them sll

July 27, 2024
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Reply from Urband London

Thank you do much for your kind words. It is addictive for us too as we love designing. Enjoy.

Rated 5 out of 5 stars

Quick response

The response time was almost immediate to any questions I had. My daughter received the iwatch band and bracelet promptly.

June 13, 2024
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Reply from Urband London

Thank you so much for your kind words. Enjoy the bracelet and the Apple Watch band.

Rated 5 out of 5 stars

Perfect selection of tapes

Perfect selection of tapes. Very friendly and customer-oriented. The store makes buying a ribbon a real experience. I will shop there again

March 17, 2024
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Reply from Urband London

Hi Marion, thank you very much for the kind words. I hope you will enjoy wearing the Apple Watch band and that it will give you much joy. Much appreciated.

Rated 5 out of 5 stars

I love your bracelets

I love your bracelets. Perfect when I want to treat myself. The bracelets are true color as shown on your website. Well made, practical and stunning. Highly recommend.

February 28, 2024
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Reply from Urband London

Thank you. It is always so nice to get feed-back on our bracelets, designs, service etc.
I am so happy to hear.
Enjoy the bracelets.

Rated 5 out of 5 stars

Excellent customer service and a quality product.

The packaging and quality of the product is excellent. I made the mistake of ordering the wrong connector size but the customer service was amazing. Very quick response and good communication throughout. Also a very quick re-delivery. Would throughly recommend.

December 31, 2023
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Reply from Urband London

Thank you Ian, very glad the larger connectors worked out for your AppleWatch case. Enjoy

Rated 5 out of 5 stars

We love to shop by Raoul

We love to shop by Raoul. Always great lovely service with a smile. And our bracelets are always send so quickly to NL, also this christmas.

December 18, 2023
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Reply from Urband London

Thank you so much and Merry Christmas to you and yours

Rated 5 out of 5 stars

For something unique and great quality buy from Urband London

I would highly recommend Urband London!

It’s easy to praise when everything goes right but I bought the wrong size and didn’t get the right colour! However, with thanks to Raoul and the great customer service I received, changing the design to an colour I wanted and getting the right size, was simple. I will definitely be buying more and have already shared links with friends.

November 26, 2023
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Reply from Urband London

It’s always our pleasure to make our clients happy 😃 and thank you very much for your kind words. Enjoy the Apple Watch bracelet.

Rated 5 out of 5 stars

My experience was interesting

My experience was interesting to say. I ordered a 10mm bracelet but a 6mm one was made and sent instead. Almost instantly the very next day I had a message from a very helpful person (Raoul) who told me about the mistake and not to worry as the one that was sent I can keep as a gift and they are already making the correct one for my order so I received 2 bracelets. I would 100% recommend Urband London to anyone and I believe when I get a new Apple Watch I might go for one of their straps and soon maybe a ring as well.

December 2, 2023
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Reply from Urband London

Thank you for your kind words. Our aim is to have happy clients, glad you are happy. Enjoy the bracelets…

Rated 5 out of 5 stars

Beautiful straps at beautiful prices

Unfortunately my beautiful Apple Watch strap broke. I need not have worried though, as soon as I contacted customer services I knew the matter would be resolved. I returned my strap, emailed a copy of the tracking details and received a new strap within 2 days.
Their customer services are faultless.

The watch straps are utterly beautiful, I’m sure I will be buying many more, not only for myself but for family and friends. I cannot recommend highly enough.

November 25, 2023
Unprompted review
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Reply from Urband London

Hello and thank you so much for your kind review. We love making people happy! Enjoy your beautiful Apple Watch band.

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