Unfortunately my beautiful Apple Watch strap broke. I need not have worried though, as soon as I contacted customer services I knew the matter would be resolved. I returned my strap, emailed a copy... See more
Company replied
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Unfortunately my beautiful Apple Watch strap broke. I need not have worried though, as soon as I contacted customer services I knew the matter would be resolved. I returned my strap, emailed a copy... See more
Company replied
Bracelets arrived 3/15/2025 from London location. Received a cat themed urban bracelet for my birthday last year and just purchased two wider band bracelets in abstract designs-very colorful and un... See more
Company replied
I’ve ordered three of Urband’s bracelets now and they are all amazing quality. They make beautiful gifts and can be personalised too. There are so many gorgeous designs to choose from. So far I’ve onl... See more
Company replied
More than excellent service when bracelet appeared to be the wrong item. Product could be returned and the assistance how to do this was great. Very cooperative. The Apple Watch bracelet fits perfect,... See more
Company replied
Urband London is a British jewellery brand that celebrates individuality and creates instantly wearable, contemporary bracelets, watch bracelets, double-sided pendants and rings to style, stack and standout. Our affordable handmade bracelets and Apple watch bands collections combines the old with the new - the classical wristwatch band with contemporary innovative designs. Stainless steel, sustainable, high quality bracelets with original patterns. Nickel-free, waterproof and scratch-resistant, finished with two magical textures - polished and luxurious metallic - and in four widths 18mm, 10mm skinnies, 6mm super skinnies and 22mm super wide. Transforming these bracelets into wearable art and presenting them to a new fashionable generation. Our handmade double-sided unisex pendants collection is available in two sizes and compliment the bracelets. The new double-sided stainless steel smartphone stands are not only functional but a truly a piece of art to put on your desk. These are really awesome and perfect for personalisation.
77 Old Nazeing Road, EN10 6RN, BROXBOURNE, United Kingdom
We couldn’t resist the beauty of the design! The website is very easy to navigate and has a lot of choices. The quality of the products is excellent and they are even more beautiful than they look online.
Highly recommended by all means ❤️

Reply from Urband London
I wanted my bracelets personalized and they are beautifull!! Thanks for the good help!

Reply from Urband London

Reply from Urband London
Love these bands! The art is beautiful, promotion was great, and shipping was fast. Always responsive and professional!

Reply from Urband London
Absolutely gorgeous bracelet...prompt delivery

Reply from Urband London
Love the bracelets. I chose the smaller ones and you can stack them. Quality first class and delivery was extremely fast. Don’t need to take them off as you can wear them in the shower. So much choice. Thank you 😀

Reply from Urband London
Really very helpful and responsive. Beautiful items will definitely buy from them again very soon 😍

Reply from Urband London
Service really quick but may I say you made it so hard as their was do much choice loved them sll

Reply from Urband London
The response time was almost immediate to any questions I had. My daughter received the iwatch band and bracelet promptly.

Reply from Urband London
Perfect selection of tapes. Very friendly and customer-oriented. The store makes buying a ribbon a real experience. I will shop there again

Reply from Urband London
Beautiful piece lovely patterns great priced for mothers

Reply from Urband London
I love your bracelets. Perfect when I want to treat myself. The bracelets are true color as shown on your website. Well made, practical and stunning. Highly recommend.

Reply from Urband London
The packaging and quality of the product is excellent. I made the mistake of ordering the wrong connector size but the customer service was amazing. Very quick response and good communication throughout. Also a very quick re-delivery. Would throughly recommend.

Reply from Urband London
Excellent communication, lovely product. Good value. Thank you.

Reply from Urband London
We love to shop by Raoul. Always great lovely service with a smile. And our bracelets are always send so quickly to NL, also this christmas.

Reply from Urband London
I would highly recommend Urband London!
It’s easy to praise when everything goes right but I bought the wrong size and didn’t get the right colour! However, with thanks to Raoul and the great customer service I received, changing the design to an colour I wanted and getting the right size, was simple. I will definitely be buying more and have already shared links with friends.

Reply from Urband London
My experience was interesting to say. I ordered a 10mm bracelet but a 6mm one was made and sent instead. Almost instantly the very next day I had a message from a very helpful person (Raoul) who told me about the mistake and not to worry as the one that was sent I can keep as a gift and they are already making the correct one for my order so I received 2 bracelets. I would 100% recommend Urband London to anyone and I believe when I get a new Apple Watch I might go for one of their straps and soon maybe a ring as well.

Reply from Urband London
Unfortunately my beautiful Apple Watch strap broke. I need not have worried though, as soon as I contacted customer services I knew the matter would be resolved. I returned my strap, emailed a copy of the tracking details and received a new strap within 2 days.
Their customer services are faultless.
The watch straps are utterly beautiful, I’m sure I will be buying many more, not only for myself but for family and friends. I cannot recommend highly enough.

Reply from Urband London
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