Unfortunately my beautiful Apple Watch strap broke. I need not have worried though, as soon as I contacted customer services I knew the matter would be resolved. I returned my strap, emailed a copy... See more
Company replied
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Unfortunately my beautiful Apple Watch strap broke. I need not have worried though, as soon as I contacted customer services I knew the matter would be resolved. I returned my strap, emailed a copy... See more
Company replied
Bracelets arrived 3/15/2025 from London location. Received a cat themed urban bracelet for my birthday last year and just purchased two wider band bracelets in abstract designs-very colorful and un... See more
Company replied
I’ve ordered three of Urband’s bracelets now and they are all amazing quality. They make beautiful gifts and can be personalised too. There are so many gorgeous designs to choose from. So far I’ve onl... See more
Company replied
More than excellent service when bracelet appeared to be the wrong item. Product could be returned and the assistance how to do this was great. Very cooperative. The Apple Watch bracelet fits perfect,... See more
Company replied
Urband London is a British jewellery brand that celebrates individuality and creates instantly wearable, contemporary bracelets, watch bracelets, double-sided pendants and rings to style, stack and standout. Our affordable handmade bracelets and Apple watch bands collections combines the old with the new - the classical wristwatch band with contemporary innovative designs. Stainless steel, sustainable, high quality bracelets with original patterns. Nickel-free, waterproof and scratch-resistant, finished with two magical textures - polished and luxurious metallic - and in four widths 18mm, 10mm skinnies, 6mm super skinnies and 22mm super wide. Transforming these bracelets into wearable art and presenting them to a new fashionable generation. Our handmade double-sided unisex pendants collection is available in two sizes and compliment the bracelets. The new double-sided stainless steel smartphone stands are not only functional but a truly a piece of art to put on your desk. These are really awesome and perfect for personalisation.
77 Old Nazeing Road, EN10 6RN, BROXBOURNE, United Kingdom
Unfortunately my beautiful Apple Watch strap broke. I need not have worried though, as soon as I contacted customer services I knew the matter would be resolved. I returned my strap, emailed a copy of the tracking details and received a new strap within 2 days.
Their customer services are faultless.
The watch straps are utterly beautiful, I’m sure I will be buying many more, not only for myself but for family and friends. I cannot recommend highly enough.

Reply from Urband London
Easy to order, dispatched quickly. Loved the bracelet. The sizing guide was very useful. Unfortunately, it was sent to the billing address not the delivery address so it was a few days before I could collect it from the post office.

Reply from Urband London
Ordered as a a birthday gift arrived very quickly in a beautiful gift box !

Reply from Urband London
It has a fantastic website detailing all you need to know about the products and the delivery time was extremely fast,it was refreshing to know that some businesses really care about their customers.

Reply from Urband London
The producer of the new product was helpful and considerate to approve the discount after the order has been placed and discount was omitted by error.
The product in particula is though new designed, it's well received and bound to be popular very soon.

Reply from Urband London
Lightning fast delivery, received my lovely bracelets within 24 hours, outstanding quality beautifully packaged, look forward to purchasing more, thank you.

Reply from Urband London
Very quick delivery, bracelet was exactly like it was on the website.

Reply from Urband London
I ordered the bracelets from the Netherlands. They were delivered to my home within a week. The bracelets are very nice and I am happy with them.

Reply from Urband London
More than excellent service when bracelet appeared to be the wrong item. Product could be returned and the assistance how to do this was great. Very cooperative. The Apple Watch bracelet fits perfect, very nice design. Receiving compliments about it regularly.

Reply from Urband London
Good printing and a good quality t shirt, good value for money, excellent customer service and fast delivery

Reply from Urband London
The item was dispatched quickly, was reasonably priced and the quality is excellent.

Reply from Urband London
Beautiful jewellery. We were so pleased with the bracelets that were sent to us. Wouldn't hesitate to order from this company again.

Reply from Urband London
My bangle wasn’t delivered :Thank you so much for remaking another bangle and not charging me. I am very appreciative of your wonderful service and caring attitude

Reply from Urband London
Beautiful bracelet - very happy 😊
Excellent service too - such an easy process from bracelet selection (and there are many to choose from!) to the check out. Actually arrived the next day…! Very impressed 👍🏻

Reply from Urband London
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