I never write reviews but saw the need to after reluctantly ordering from urban jungle after seeing negative reviews. I had zero problems , order was shipped same day came earlier then expected with D... See more
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Grazie a Urban jungle sono possessore di un nuovo paio di Jordan + Gore Tex,pronto per affrontare le prossime stagioni avverse, l'inverno sta arrivando..
Company replied
There's a lot to like about this shop: they have an excellent selection of trainers, at extremely competitive prices, as well as a quick and responsive customer services team. Two small gripes which... See more
At first I was hesitant to buy from this store due to the mixed reviews. However I decided to give it a try (with paypal). I was looking for some specific Nike shoes that were not available in my size... See more
Company details
Written by the company
L'Urban Jungle Store è un punto di riferimento per gli appassionati di sneakers in Italia, offre una vasta gamma di modelli esclusivi, dalle edizioni limitate ai classici intramontabili. Le sneakers non sono solo calzature, ma un simbolo culturale che riflette lo stile e la personalità di chi le indossa. Tra sneakers esclusive e capi d'abbigliamento innovativi, Urban Jungle si distingue per la sua capacità di intercettare le ultime tendenze globali, rimanendo al contempo fedele alle radici culturali dello streetwear. Questo approccio rende lo store una meta imprescindibile per chi cerca di esprimere se stesso attraverso la moda urbana contemporanea.
Contact info
4.4
Excellent
598 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 31% of negative reviews
Typically replies within 1 week
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👍👍👍👍👍👍👍👍👍👍❤️
February 4, 2026
I was ordering original Nike shoes but…
I was ordering original Nike shoes but it's not original.
January 13, 2026
Excellent service.
December 29, 2025
You send me my order in 2 packages…
You send me my order in 2 packages after I informed you. You don't even apologies me about the mistake and inconvenience, your customer service agent was so rude and unprofessional. My first and last purchase here
January 7, 2026
Very good everything the product was amazing and dilivery was very good and fast
Good product good dilivery
Very happy with everything
Fast response from shop
In general very happy 😃
December 29, 2025
Great experience!
Was a good price, i was concerned about delivery time being in a different country, but the delivery was super quick. I only waited a few days. Will be back for sure!
October 13, 2025
Too late and not good quality
November 25, 2025
Extremely disappointing first experience: wrong item + defective product and no response
This was my first purchase with Urban Jungle, and unfortunately everything went wrong. I ordered a pair of Converse, but they sent me the wrong size. I immediately contacted support and sent photos, but received no response for days.
Meanwhile, the second pair I purchased, developed defects after only 4 days of use, both shoes started to come unstitched. I also reported this issue with photos, and again, no reply.
Two products, two problems, and zero customer support. One pair was a gift, the other for personal use and neither can be used as intended.
Extremely frustrated and disappointed. I just want a solution, but I’m being completely ignored. Not the experience I expected at all.
November 21, 2025
Unprompted review
My number was written incorrectly in…
My number was written incorrectly in the parcel and I haven’t received anything yet
November 27, 2025
Disappointed
Even tho there was excellent discount on Urban Jungle website ,I ordered total of 300e where I paid 40e shipping!! After 10 days ,they still didn’t even send package! I expect to receive package after 2 days for price of 40e shipping not to wait 2-3 weeks for it! Disaster!
November 26, 2025
Unprompted review
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