Fantastic booties, we got the male & female matching orange pair and love them. So soft, so comfortable, like having my feet in a warm, soft cloud. Perfect to cozy up in the autumn/winter. Great... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I made a mistake so I'm changing my review from 1 to 5 stars and I appreciate you pointing that out. Great service and I'll know what to look for next time thank you
Company replied
I have made three separate orders from UrbanKnit and had nothing but positive experiences with them. The items themselves are good quality, well made and so cosy, hence my repeat orders! I've bought s... See more
I’m not one for writing reviews normally but I couldn’t let this opportunity pass me by. The wonderful products sold by Urbanknit keep drawing me back to purchase more. The quality is superb! I have b... See more
Company details
Written by the company
Urban Knit is a British luxury sock, slipper and knitted accessories brand for Men and Women, which was established in 2009.
Contact info
Messenger Close, LE11 5SR, Loughborough, United Kingdom
- 01509638888
- orders@urbanknit.co.uk
- urbanknit.co.uk
4.9
Excellent
130 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery and quality of product
August 27, 2024
Received some cosy bright orange socks…
Received some cosy bright orange socks and a pair of dark blue ones for a secret Santa gift. I wouldn’t have usually picked the colour, but they look great and are eye catching! The quality is amazing, as with some socks, I tend to find that they get holes in after a few weeks, these are thick for autumn and winter and keep you warm. Would love to purchase more!
December 15, 2023
Unprompted review
Reply from Urbanknit
Thank you for the feedback and for taking the time to post this! We really appreciate it.
I’ve purchased a few items from urban…
I’ve purchased a few items from urban knit as gifts or for me. Always good quality and reasonably priced.
August 5, 2024
Unprompted review
Reply from Urbanknit
Thank you for the feedback and for taking the time to post this! We really appreciate it.
Colours and styles to suit all ages and…
Colours and styles to suit all ages and tastes.
There is a real person on the end of the phone for any questions.I
The bootees are lined with a soft fabric which makes them suitable for people with poor circulation.
There is a soft tread on the sole of the bootees,
the only problem we've experienced has been the heel area developing a hole, suggest that the tread run further up the heel which may prevent this.
November 30, 2023
Unprompted review
Reply from Urbanknit
Thank you for the review and for taking the time to post this! We have taken your message on board and are looking into this feedback you have given.
The booties are AMAZING
The booties are AMAZING! So comfy and they look so nice too. The delivery was so quick. I would highly recommend Urbanknit🤩
August 5, 2024
Unprompted review
Reply from Urbanknit
Thank you for the feedback and for taking the time to post this! We really appreciate it.
Excellent boots
Have bought these for my daughters and they love them. They are so comfy and cosy and we love all the fab colours and designs.
June 4, 2024
Unprompted review
Reply from Urbanknit
Thank you for the feedback and for taking the time to post this! We really appreciate it.
Perfection!!
Great socks! Loads of colours, styles and types. Who would have thought to have fully socks instead of slippers!
August 1, 2024
Unprompted review
Reply from Urbanknit
Thank you for the feedback and for taking the time to post this! We really appreciate it.
Fantastic slipper boots
I always buy urban knit booties for my husband.
He has swollen feet and they are ideal. Wide fit with non slip sole. They are also lovely colours and good value for money.
August 1, 2024
Unprompted review
Reply from Urbanknit
Thank you for the feedback Linda and for taking the time to post this! We really appreciate it.
We love Urbanknit
We buy Urbanknit more towards cold weather.My whole family like to wear the bootees.They are so comfortable & warm your feet so much.We love to wear them.Will be buying more in November ready for winter,& for Christmas presents too.
December 25, 2023
Unprompted review
Reply from Urbanknit
Thank you for taking the time to do a review for us. Congratulations Marilyn you won our August competition. Please check email :)
Great product
Great product, quick delivery. The only pair of slippers I will buy
August 4, 2024
Unprompted review
Reply from Urbanknit
Thank you for the feedback and for taking the time to post this! We really appreciate it.
Fab Customer Service
I had a few questions prior to my order and shout out to Lois, for her superb service. Most companies either can't be bothered to respond or take forever. She answered me in less than 12 hours.
Socks are great, my husband loves the way they fit and they look great on. I am envious of the fab colors and designs. There will be more orders placed.
It only took a few days to arrive in Canada from UK. Overall great shopping experience!
May 10, 2024
Reply from Urbanknit
Thank you for the great feedback Nikki and for taking the time to post this! We really appreciate it. So glad that you love our product :)
Reply from Urbanknit
Thank you for the feedback and for taking the time to post this! We really appreciate it.
Quality product and fast delivery.
April 5, 2024
Reply from Urbanknit
Thank you for the great feedback and for taking the time to post this! We really appreciate it.
Good response to a question
Good response to a question. prompt delivery and great product.
April 5, 2024
Reply from Urbanknit
Thank you for the great feedback and for taking the time to post this! We really appreciate it.
Reply from Urbanknit
Thank you for the great feedback and for taking the time to post this! We really appreciate it.
Wonderful product.
February 20, 2024
Reply from Urbanknit
Thank you for the great feedback and for taking the time to post this! We really appreciate it.
Reply from Urbanknit
Thank you for the great feedback Dianne and for taking the time to post this! We really appreciate it.
Always quick delivery beautifully…
Always quick delivery beautifully packaged excellent quality
February 5, 2024
Reply from Urbanknit
Thank you for the great feedback and for taking the time to post this! We really appreciate it.
Order received quickly
Order received quickly. A little bit disappointed with the slipper/boot, but they are nice and warm. I thought they would be a bit more supportive.
January 18, 2024
Reply from Urbanknit
Thank you for the feedback Kate and for taking the time to post this! We really appreciate it and will take it on board.
What is this company doing well - everything!
What is this company doing well - everything!
Excellent website, product photographs and descriptions. My purchase arrived well inside the delivery promise, well packaged and exactly as described.
I would not hesitate to recommend this company to anyone.
January 8, 2024
Reply from Urbanknit
Thank you for the great feedback John and for taking the time to post this! We really appreciate it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.