Love the products from this Australian company. Purchased several Fragrance Diffusers , they never disappoint. So we'll made and lovely fragrances that do not smell synthetic and genuinely leave... See more
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Mandarin, basil and lime diffusers and hand/body wash along with the burst of room mist are great combination to bring out a relaxing mood as you enter the bathroom. I definitely am happy with my purc... See more
We burn Urban Rituelle Mandarin, Basil and Lime candles all day very day in our store. Our customers always ask what the amazing scent is when they walk into the store. We highly recommend Urban Ri... See more
Company replied
I have used the diffusers before and loved them! First time purchase online. Although my order didn't arrive as quickly as other online orders I have made my order arrived carefully wrapped. My husba... See more
Company replied
Company details
Written by the company
Urban Rituelle is an award-winning boutique manufacturer of Australian-made bath, body, skincare & home fragrance products, located in Caringbah, south of Sydney's CBD. Inspired by the sanctity of nurturing both body & soul, our Australian-made products celebrate and enhance everyday rituals.
Contact info
Unit 17/59-63 Captain Cook Drive, 2229, Caringbah, Australia
- (02) 9531 1244
- info@urbanrituelle.com.au
- urbanrituelle.com.au
Reply from urbanrituelle.com.au
Hi Jason, Thank you for your positive review.
Reply from urbanrituelle.com.au
Hi Lynette, thank you for leaving a review and we appreciate the feedback. Feedback is an important tool to help improve service and products. I am sorry to hear that the candle scent was disappointing. Our customer service team will reach out to you for more information. Customer satisfaction is the utmost importance to us and we would like to look into this further and investigate.
Many thanks
Always happy with my purchases.
April 2, 2022
Reply from urbanrituelle.com.au
Thank you Erica for your positive review. We are so pleased to hear and hope you are enjoying your products.
Great customer service
I have placed many orders and evertytime had excellent customer service, delivery is quick and the products are beautiful.
March 29, 2022
Excellent products and customer…
Excellent products and customer service.
I have no complaints, they go above and beyond and their products are excellent quality.
March 14, 2022
Reply from urbanrituelle.com.au
Thank you Mark for your wonderful review. Its so pleasing for us to hear that you are receiving the wonderful service and products that we work so hard to achieve.
Quick delivery and great products!
March 9, 2022
Reply from urbanrituelle.com.au
Hi Kerry, That is so great to hear , we aim to get orders out asap so all our customers can enjoy all their lovely products.
Beautiful products beautiful people
Customer service is 6 star, products are beautiful and staff delightful, delivery so quick after placing an order. The perfect place to buy all my gifts and treat myself as well!
March 7, 2022
Reply from urbanrituelle.com.au
Thank you Helen for such a positive review , we greatly appreciate it and the support you have for our business !!
Reply from urbanrituelle.com.au
Thank you Greg for your review and supporting a small family business.
I love your products not only for the…
I love your products not only for the beautiful fragrance and texture but that fact that I got my products in 2 days which is fantastic as I live in remote Queensland. Love the bonus soat too. Maybe sending little trial packs 50ml is a good way for us to try more.
March 2, 2022
Reply from urbanrituelle.com.au
Hi Barbara, Thank you for your very kind review. I am so glad that you had received your order in good speed and enjoying our beautiful products. Thank you for your feedback in regards to the sampling. Sampling is a wonderful way to try new products and great feedback and reviews like this gives other customers great confidence in our brand, whilst saving the planet from wasteful packaging and maintaining our sustainability goals. We also have so many wonderful stockists around Australia stocking our beautiful products. Here is a link to the stockist page on our website - another great opportunity to visit and view our collections and test our products. You would alos be supporting local businesses.
https://www.urbanrituelle.com.au/find-a-stockist/
Love love love the coconut & lotus…
Love love love the coconut & lotus summer scent. I’ve got 2or 3 always on hand
February 13, 2022
Reply from urbanrituelle.com.au
thank you Leah for such wonderful feedback, Coconut has been such a loved fragrance and glad you are enjoying it !!
Reply from urbanrituelle.com.au
Hi Trish , thank you for your lovely feedback and so glad to know you have received your order in good speed. Enjoy and hope to see you back at the site soon.
Exceptional products and Australian made.
After several purchases of different products I have found they are all exceptional.
Smooth and easy to use.
It is great to support an Australian product created and made in Australia.
Keep up the good work.
February 9, 2022
Reply from urbanrituelle.com.au
Hi Carolyne, Thank you for such a fantastic review. We are so glad to hear that our products are providing such happiness. We appreciate your support and supporting Australian made.
Loved all the products
This purchase was for a housewarming gift. My friend absolutely loved all the products, especially knowing that they are Australian made
February 7, 2022
Reply from urbanrituelle.com.au
Hi Dianne, Thank you for our very kind review. We are very proud to be Australian owned. We are also so glad to hear that your friend loved her gift and I hope you get to spoil yourself next.
Reply from urbanrituelle.com.au
Hi Katherine , Thank you for the lovely feedback and so glad to hear that you received your order in speedy time. keep enjoying those gorgeous goodies and hope to see you back on our site soon.
Smells nice but the liquid has gone…
Smells nice but the liquid has gone down pretty quick
February 3, 2022
Reply from urbanrituelle.com.au
Hi Ruth , thank you for your feedback and I am so pleased that we could offer some assistance and information that will enable your new diffuser to last longer. Such a beautiful fragrance and hope to see you back at the site soon.
Lovely products
Lovely products, secure packaging and timely delivery. I will be buying again.
February 2, 2022
Reply from urbanrituelle.com.au
Hi Robyn, Thank you for your lovely feedback. We are so glad to hear that you are happy with your purchase. Hope to see you back at our site soon.
Reply from urbanrituelle.com.au
Thank you Dian for your kind and lovely feedback. We are so glad to hear that you are happy and thank you for supporting a small local family business
Totally addicted to this soap
Totally addicted to this soap, it smells incredible and I love that I can buy in bulk! Thank you.
January 12, 2022
purchased diffuser delivery was prompt
purchased diffuser delivery was prompt. I was once given as a gift loved the smell so I googled where to purchase bought another for myself and another for a gift they have now purchased one for themselves.The scent has last and lasts
January 7, 2022
Reply from urbanrituelle.com.au
Hi Jan, Thank you for your lovely review. We are so glad to hear you are enjoying your Urban Rituelle products and thank you for supporting a local family business
Reply from urbanrituelle.com.au
Hi Kristy, Thank you for your wonderful feedback and so glad you are enjoying your products. Thanks for supporting Urban Rituelle.
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