urbanrituelle.com.au Reviews 287

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Love the products from this Australian company. Purchased several Fragrance Diffusers , they never disappoint. So we'll made and lovely fragrances that do not smell synthetic and genuinely leave... See more

Rated 5 out of 5 stars

Mandarin, basil and lime diffusers and hand/body wash along with the burst of room mist are great combination to bring out a relaxing mood as you enter the bathroom. I definitely am happy with my purc... See more

Rated 5 out of 5 stars

We burn Urban Rituelle Mandarin, Basil and Lime candles all day very day in our store. Our customers always ask what the amazing scent is when they walk into the store. We highly recommend Urban Ri... See more

Company replied

Rated 5 out of 5 stars

I have used the diffusers before and loved them! First time purchase online. Although my order didn't arrive as quickly as other online orders I have made my order arrived carefully wrapped. My husba... See more

Company replied

Company details

  1. Toiletries Store

Written by the company

Urban Rituelle is an award-winning boutique manufacturer of Australian-made bath, body, skincare & home fragrance products, located in Caringbah, south of Sydney's CBD. Inspired by the sanctity of nurturing both body & soul, our Australian-made products celebrate and enhance everyday rituals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

287 reviews

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Rated 5 out of 5 stars

Thank you for your wonderful service

Thank you for your wonderful service. I bought a beautiful candle for a friend of mine and had it delivered to her for her birthday. She received it on time and was pleasantly surprised. Thank you to the wonderful team. 🙏

June 6, 2022
Rated 5 out of 5 stars

Very Happy Customer

All the products are so delicious and great for my body and the Service was super fast .
That's a Win win in my books .
Second order placed.
🙏🏼🙂 Thank you.

May 19, 2022
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Reply from urbanrituelle.com.au

Hi Natalie, I am so glad to hear that you are enjoying our products and thank you for such a positive and vibrant review. Its a win win for us having awesome supporting customers like yourself !

Rated 5 out of 5 stars

Soaps

I have been using the soaps.I find they are great for my dry skin and the fragrances are divine.

May 17, 2022
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Reply from urbanrituelle.com.au

Hi Susan, Thank you for the wonderful review, I am so glad to hear you have found a great option for your skin.

Rated 5 out of 5 stars

Comfort Products

Very good service and the products I’ve tried to this point have given me a sense of comfort and relaxation. Thank you

May 10, 2022
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Reply from urbanrituelle.com.au

Thank you Colin for your wonderful review, we are so glad to hear that our products are providing a sense of comfort. That's truly means alot and why we are here doing what we love.

Rated 5 out of 5 stars

Love Urban Rituelle x

I absolutely love everything about Urban Rituelle! Super fast delivery, great customer service and their products are to die for! My favourite is the Gratitude White Must and Lotus Candle and the Coconut Hand Cream, it is divine x

May 10, 2022
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Reply from urbanrituelle.com.au

Hi Ethan, thank you so much for your kind review, this is greatly appreciated and we appreciate having you as a valued customer. Gratitude is such a lovely fragrance and one of our best sellers.

Rated 5 out of 5 stars

Very easy to order

Very easy to order, great variety of products and delivery service excellent. Have no complaints and would recommend to family and friends, thank you.

May 7, 2022
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Reply from urbanrituelle.com.au

Thank you Rhonda for your lovely and honest review and recommendations. we really appreciate you supporting our family business and hope to see you at the site again soon.

Rated 4 out of 5 stars

I would really like for Cotton Candy …

I would really like for Cotton Candy perfume to be bought back. That was my favourite

May 6, 2022
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Reply from urbanrituelle.com.au

Hi Leanne, thank you for your review and request. The Cotton Candy fragrance was a very popular fragrance and we would love to keep them all. We do appreciate your support and would love to encourage you to try the Flourish Soothing Vanilla, it has some sweet notes that may also resonate with you as Cotton Candy did.

Rated 5 out of 5 stars

Many thanks

Many thanks, Urban Rituelle for your speedy replacement of a leaky perfume atomiser!! My beautiful perfume (Geranium, Mandarin & Patchouli) was received promptly together with a lovely soap. Such great customer service.

May 5, 2022
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Reply from urbanrituelle.com.au

Hi Kaye, thank you so much for your lovely feedback and so glad we were able to respond to your query and resolve this for you in a timely manner. We appreciate your understanding as these happen very rarely but glad to hear that you received your order in good speed. Hope to see you back at the site soon.

Rated 5 out of 5 stars

I discovered Urban Rituelle products…

I discovered Urban Rituelle products when I received some as a gift and absolutely loved it .
I now make sure I always have body wash and hand cream and body lotion here at all times .
I have bought lots of products as gifts because the fact that it is made in Australia is important to me .

April 13, 2022
Rated 5 out of 5 stars

White Lotus, Geranium Leaf and Bergamot body lotion

I love these products. The White Lotus, Geranium leaf and Bergamot body lotion is beautiful on the skin. The perfume is subtle but it lingers without overpowering. Ordering and delivery was seamless.

April 6, 2022
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Reply from urbanrituelle.com.au

Thank you Janine for your lovely and detailed review. We are so pleased to hear you are enjoying our products.

Rated 5 out of 5 stars

Beautiful reed diffusers,purchased 3 in…

Beautiful reed diffusers,purchased 3 in different fragrances and all divine.

April 5, 2022
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Reply from urbanrituelle.com.au

Thank you so much Bev for your lovely review. We are so pleased to hear you are enjoying the fragrances.

Rated 5 out of 5 stars

Amazing fragrance

Purchased two different reed diffusers, can't decide which I like best they are such amazing fragrances.

April 5, 2022
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Reply from urbanrituelle.com.au

Hi Gayle, you are way too kind, appreciate your kind words and review. I always say if you cant decide , get them both hehe

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