Love the products from this Australian company. Purchased several Fragrance Diffusers , they never disappoint. So we'll made and lovely fragrances that do not smell synthetic and genuinely leave... See more
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Mandarin, basil and lime diffusers and hand/body wash along with the burst of room mist are great combination to bring out a relaxing mood as you enter the bathroom. I definitely am happy with my purc... See more
We burn Urban Rituelle Mandarin, Basil and Lime candles all day very day in our store. Our customers always ask what the amazing scent is when they walk into the store. We highly recommend Urban Ri... See more
Company replied
I have used the diffusers before and loved them! First time purchase online. Although my order didn't arrive as quickly as other online orders I have made my order arrived carefully wrapped. My husba... See more
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Company details
Written by the company
Urban Rituelle is an award-winning boutique manufacturer of Australian-made bath, body, skincare & home fragrance products, located in Caringbah, south of Sydney's CBD. Inspired by the sanctity of nurturing both body & soul, our Australian-made products celebrate and enhance everyday rituals.
Contact info
Unit 17/59-63 Captain Cook Drive, 2229, Caringbah, Australia
- (02) 9531 1244
- info@urbanrituelle.com.au
- urbanrituelle.com.au
It's great for my hands
I absolutely Love my products the smell…
I absolutely Love my products the smell is divine on my hands and body. The moistuiser leaves my skin so soft and smooth. Definitely will purchase again and again!!!

Reply from urbanrituelle.com.au
Not for me…
I’m definitely in the minority but I didn’t enjoy any of the 4 reed diffusers ( the staff faves) I picked. They were very sharp and overpowering and basically like a big hit of raw essential oils. I didn’t get the sophisticated layered scents I was hoping for. Maybe the candles are different but I had to remove these from the rooms as I didn’t enjoy them.

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Reply from urbanrituelle.com.au
Ethical Australian company
I initially tried Urban Rituelle because they were an Australian company with a good ethic base. What keeps me coming back are the wonderful products that I enjoy each day.

Reply from urbanrituelle.com.au
Fragrance spray
Received my fragrance spray quickly, beautifully packaged. Love this spray.

Reply from urbanrituelle.com.au
Wonderful scents and aromas from…
Wonderful scents and aromas from candles and soaps.

Reply from urbanrituelle.com.au
Love the fragrances although the reeds…
Love the fragrances although the reeds don’t seem to carry the fragrance as well when below half full

Reply from urbanrituelle.com.au
I've always been in love with your…
I've always been in love with your products!! They are alive and gorgeous on your skin. I run a 64 tonne river boat on the Mighty Murray here in Mildura Victoria and decided your products were the best for our guests. Our discerning River Dream Boatel Guests are looking for that something special on their Murray River
houseboat holiday and your products make them feel so pampered and special. By adding those extra warm and tender touches to our guest's holiday, we sure make a difference. Thank you for adding to our 5 star Luxury experience on the Murray River onboard our opulent Riverdream Boatel. Kind regards Cheryl

Reply from urbanrituelle.com.au
Great website for online shopping
Great website for online shopping
Prompt sending of goods

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Reply from urbanrituelle.com.au
Love all products
Love all products, the candles are amazing beautiful, creams, diffuser and everything!!

Reply from urbanrituelle.com.au
My order was dispatched in a timely…
My order was dispatched in a timely manner and it arrived safe and sound to my new address. The products (a refill for my reed diffuser of Black Amber, Rosewood and Cedar) and I thought I'd try a new diffuser to fill our new home and chose Wild Rose, Sweet Orange and Amber, and my goodness, what a delightful fragrance - I love it as much as the original one I've purchased! Thank you Urban Rituelle for these gorgeous products - I just wish there was a body fragrance that went with them both.

Reply from urbanrituelle.com.au
Great product
Great product, lovely scent. Came in a quick turnaround from the time of purchase to delivery. Thanks for your lovely products

Reply from urbanrituelle.com.au
New Favourite Scent
Loving the wild rose, sweet orange and amber fragrance in the hand soap and lotion!

Reply from urbanrituelle.com.au

Reply from urbanrituelle.com.au
Great oils nice aroma throughout my…
Great oils nice aroma throughout my place. Have been buying there products for the last 3 yrs.

Reply from urbanrituelle.com.au
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