URBAN SUNGLASSES Reviews 

166
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 161 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional savings, noting that branded sunglasses are significantly cheaper compared to other retailers. People also mention that orders arrive quickly and are carefully packaged, making the entire purchasing journey reliable and pleasant. Furthermore, shoppers appreciate the responsive communication and attentive support when tracking updates are needed. Some reviewers were not happy with receiving items that did not meet expectations, alongside occasional delivery delays or shipping issues. A few buyers also pointed out minor inconveniences such as sizing guide confusions or missing accessories. Despite these specific concerns, most individuals remain satisfied and would recommend the business to others.

What people talk about most

Product

People report positive experiences with product, noting that items arrive quickly, are well-packaged, and... See more

Delivery service

Customers report positive experiences with delivery service, frequently praising the fast shipping times and... See more

Price

Customers consistently note positive experiences with price, highlighting fantastic bargains and competitive... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with items arriving in excellent and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt, professional, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two pairs of Prada sunglasses (PRA51S and PRA57S Polarised) and I’m very satisfied. The products are original, well‑packaged, and exactly as described. The delivery was fast and safe, e... See more

Company replied

Rated 5 out of 5 stars

Recently bought a pair a of silver mirror polarised RB3025 aviators. There was a tiny manufacturing flaw in one of the lenses though so I contacted CS and to cut a long story short; they replaced... See more

Rated 5 out of 5 stars

I Bought some sunglasses for my partners birthday, they came quicky after ordering, unfortunately they were not her style, i contacted the urban sunglasses service team and they were excellant at so... See more

Company replied

Rated 5 out of 5 stars

After the initial order I was informed that the item was out of stock in the uk but it was available at their European wear house but would take 6-9 working days for delivery,unfortunately the item wa... See more


Company details

  1. Sunglasses Store

Written by the company

Urban Sunglasses, supported by a holding company active in the eyewear industry since 1988, strives to connect consumers with high-quality products. As a retailer of luxury sunglasses, Urban Sunglasses operates a vast network of suppliers and sales outlets across numerous countries worldwide. The company leverages its extensive experience in e-commerce and the eyewear sector to offer customers globally renowned brands, crafting a product and marketing strategy that aligns with contemporary dynamics.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(166)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality sunglasses

Great quality sunglasses! Stylish, comfortable, and perfect for everyday use.

December 1, 2025
URBAN SUNGLASSES logo

Reply from URBAN SUNGLASSES

Hi Dear Meryem,

Thank you for your time and 5-stars review!

Your recommendation means a lot to us. We look forward to serving you again.

If you have any further comments or need assistance, please don't hesitate to contact us.

Warmest regards,
Urban Sunglasses Team

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