Urbin London Limited Reviews 227

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Urbin was fantastic. Our driver Marius couldn’t take everything on the first day due to weight limitations, so I worried that there would be additional charges. However, Charlotte didn’t even seem to... See more

Company replied

Rated 5 out of 5 stars

I was very impressed by the professionalism of this company. They were available immediately, were flexible, communicated well. Nic was punctual and worked really hard; he even helped me open a rusted... See more

Company replied

Rated 5 out of 5 stars

Easy to book, friendly, inexpensive compared to other services (which quoted me double or triple the price for the same thing) and extremely convenient. We just loved the experience and it made things... See more

Company replied

Rated 5 out of 5 stars

Amazing!! Booked last minute yesterday to collect bedroom furniture- gave a booking time of 12pm - 6pm for following day. Received a text around 2pm to say driver is on their way along with a track... See more

Company replied

Company details

  1. Waste Management Service
  2. Garbage Collection Service

Written by the company

Welcome to the next generation of waste clearance


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

227 reviews

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Rated 5 out of 5 stars

Total satisfaction

The whole thing was done very well right from the first helpful phone call till it was collected very efficiently later that day. Good tracker service. Will use again.

July 13, 2022
Unprompted review
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Reply from Urbin London Limited

Hello Brenda, Thank you for the amazing review, we look forward to seeing you again. "Have a rubbish day!" Urbin.

Rated 5 out of 5 stars

Great service

Great service. Very efficient, polite and friendly. Would definitely recommend and use again.

July 13, 2022
Unprompted review
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Reply from Urbin London Limited

Hello Mrs Pennick, Thank you for the positive review, "Have a rubbish day!" Urbin.

Rated 5 out of 5 stars

5 star customer service

Absolutely fantastic service,i can't thank them enough. I was very stressed prior to calling Urbin. The lady in the phone was lovely & my driver Daniel was so kind. I got a same day delivery & they were at my house within 15 minutes. 5 star customer service.

July 9, 2022
Unprompted review
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Reply from Urbin London Limited

Hello Patricia, Thank you for the amazing review, I will make sure Daniel sees this review! "Have a rubbish day!" Urbin.

Rated 5 out of 5 stars

Very smooth booking process and the…

Very smooth booking process and the driver, Nick as was super friendly and helpful!

July 9, 2022
Unprompted review
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Reply from Urbin London Limited

Hello Tarn, Thank you for the great review, I will show this review to Nick. "Have a rubbish day!" Urbin.

Rated 5 out of 5 stars

Excellent job

Excellent job, 5out of 5 star, highly recommended, nice and very polite man,

July 6, 2022
Unprompted review
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Reply from Urbin London Limited

Hello Katie, Thank you for the fantastic review! Urbin.

Rated 5 out of 5 stars

Acton Garden: difficult job - Great experience!!!

I was very impressed by the professionalism of this company. They were available immediately, were flexible, communicated well. Nic was punctual and worked really hard; he even helped me open a rusted suitcase. The job was really quite a challenge as it included garden trimmings with 2" thorns that pierced the thickest gloves. Nic, undaunted, worked carefully and with good humour. I will definitely hire them again - they are first class.

July 5, 2022
Unprompted review
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Reply from Urbin London Limited

Hello Clare, Thankyou for the amazing review. I will show this to Nic right away!

Rated 5 out of 5 stars

Excellent service

Driver had a long journey here, but was still smiling on arrival. On his own, he put the heavy sofa into the van without fuss. Strong guy!
Excellent service.

July 1, 2022
Unprompted review
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Reply from Urbin London Limited

Hello John, happy to know our driver did a fantastic job!

Rated 5 out of 5 stars

Arrived a bit late but took all the…

Arrived a bit late but took all the waste.

June 29, 2022
Unprompted review
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Reply from Urbin London Limited

Hi Jack, sorry about our driver being late and thank you so much for being understanding. "Have a rubbish day!" Urbin.

Rated 5 out of 5 stars

Amazing service can’t be faulted

Amazing service can’t be faulted booked this morning and Sorted by the end of the day. Shout out to Nic and his colleague wicked service.

100% recommend

June 27, 2022
Unprompted review
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Reply from Urbin London Limited

Hi Anthony, thank you for the amazing review, I will make sure Nic gets to see this fantastic review! "Have a rubbish day!" Urbin.

Rated 5 out of 5 stars

Magnificent

Magnificent! They cleared a gigantic, monument of a sofa in 15 minutes! All I had to do was watch in awe. Can’t recommend highly enough 🙂

June 27, 2022
Unprompted review
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Reply from Urbin London Limited

Hi Helen, thank you for the amazing review "Have a rubbish day!" Urbin.

Rated 5 out of 5 stars

Professional and efficient

Professional and efficient. Great service very reasonably priced.

June 27, 2022
Unprompted review
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Reply from Urbin London Limited

Hi Jen, thank you for the amazing review, always happy to help!

Rated 5 out of 5 stars

John moved super king on his own! Thank you.

Thank you so much for the removal of the super king mattress John.
If I could of given more stars I would! You done a great job. Thanks again.
I won’t hesitate to use you again. Perfect service. 👍😀

June 22, 2022
Unprompted review
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Reply from Urbin London Limited

Hello Andrea, we are happy to know John did such a great job, we have showed him this review and he was very happy about it. "Have a rubbish day!" Urbin.

Rated 5 out of 5 stars

Great service

Booked in, collected on the day, great service, fast and no hassle. Thank you!

June 22, 2022
Unprompted review
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Reply from Urbin London Limited

Thankyou for the positive review, Urbin is always happy to help!

Rated 5 out of 5 stars

.Have a Rubbish Day is How to Start Your Day!

The driver showed up at 7 AM or 5 minutes before- which was excellent- as I thought it would be more of a wait. He rang me twice- I woke up and rang back 10 minutes later and he was fantastic. He turned about his truck, came back, took out my rubbish without any problems, and was extremely quick, cheerful, competent, and experienced.
Couldn't be happier!

June 22, 2022
Unprompted review
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Reply from Urbin London Limited

Hello Susan, Sorry for our driver arriving so early and waking you but we are glad to hear the service was excellent!

Rated 5 out of 5 stars

Easy, quick, convenient

Easy to book, friendly, inexpensive compared to other services (which quoted me double or triple the price for the same thing) and extremely convenient. We just loved the experience and it made things to so easy for us when we quickly wanted to dispose of 20 bags of garden waste, following a big clear out. Deffo recommended!

June 6, 2022
Unprompted review
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Reply from Urbin London Limited

Hello Rosie, thank you for the amazing review. We hare happy to know our team did such an excellent job!

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