Urbin London Limited Reviews 227

Very pleased with the service. Nic was very polite and super helpful.

Very quick and efficient. Made the booking and 3 hours later the bed was collected. Good customer service. Would highly recommend!

Amazing and extremely competitive. Quotation was given in 10mins through WhatsApp. Booking was so simple and took a minute or two to complete.

On the day, I had got the text throughout the process and the staff came and picked all the rubbish up in a professional manner. Will definitely use these guys again!

Great company! Quick and easy procedure :)

Super helpful and responsive on the phone, even though I had to amend the order a few times, and it all couldn’t have been easier. The driver was lovely and would 10/10 recommend these guys.

I was very impressed with the efficiency of Nic, in and out in less than 10 minutes. Also very careful to avoid waste contaminating the clean areas in my home. Oh am very please and will use Urbin again.

Amazing. Zero fuss

Excellent same day service. I booked the collection at 11.40am and a large sofa and chair were collected by 2.30pm. Would definitely use again - a friendly and efficient service

These guys are just spectacular - different operatives each of three times now, but all on time, you see them arrive on the approach to arriving, get messaged. Best of attitudes - always 'can do' and the price more affordble than other many options I've used to shift stuff from one place to another, or get rid of big stuff. Cannot recommend Urbin more highly - a great find.

Requested a quote on a Sunday morning but wasn’t even expecting a reply on the weekend, but Charlotte replied on the same day and was apologetic for the delay (which there was none). Service was very prompt and the collection was made within 30 mins. I will definitely be using their services in the future. Very pleased

Feeling very lucky for finding these guys! Super friendly, punctual and the best price I came across. £35 for a mattress. Less than half than other companies. Recommended.

Fantastic service and came the next day. Quick, polite and efficient. Little bit on the pricy side though, would have been 5 stars if it was a bit cheaper.

Easy to book, gps updates on arrival time, Nic was super efficient and very polite and friendly. Will definitely use them again. Thank you so much!

Absolutely brilliant service. I was concerned that only one person attended site to remove a large fridge from that third floor of a building with no lifts but it was done with great professionalism and a smile. We will certainly use Urbin again.

A very good experience from the Urbin team. Reliable and professional! This is my second job from them now and I probably won’t go looking anywhere else for household waste disposable.

Very happy with the service. Highly recommend.

Great service, seem less from start to finish.

The website and tracker service made everything so simple

Excellent service. Would 100% use again

Had a three-seater sofa removed. This was clearly a two-person job but only one person arrived. Fortunately, it wasn't a problem for me to help out, but they should not have assumed that. No-one checked. The one guy that did arrive was quite rude. Okay, there were no pleasantries - I don't mind that - but he evidently hates his job and doesn't attempt to hide it. He even received a phone call during the job and hurled a load of abuse down the phone in front of me. Not only did he have an aggressive manner, but he was in such a rush that he was not careful when maneuvering the sofa around corners and doorways. There is now a nasty deep scratch in my front door. I gave two stars because the job was completed at a competitive price of £65. But I would advise people to find another company at a similar price point.

Requested disposal of wardrobe unit (sadly no charity shop would take even though it was good!! )
Very prompt courteous service. Was kept updated about driver’s arrival time
Great service. Recommend them

Really punctual and communicative! Excellent service.