Urbin was fantastic. Our driver Marius couldn’t take everything on the first day due to weight limitations, so I worried that there would be additional charges. However, Charlotte didn’t even seem to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Urbin was fantastic. Our driver Marius couldn’t take everything on the first day due to weight limitations, so I worried that there would be additional charges. However, Charlotte didn’t even seem to... See more
Company replied
I was very impressed by the professionalism of this company. They were available immediately, were flexible, communicated well. Nic was punctual and worked really hard; he even helped me open a rusted... See more
Company replied
Easy to book, friendly, inexpensive compared to other services (which quoted me double or triple the price for the same thing) and extremely convenient. We just loved the experience and it made things... See more
Company replied
Amazing!! Booked last minute yesterday to collect bedroom furniture- gave a booking time of 12pm - 6pm for following day. Received a text around 2pm to say driver is on their way along with a track... See more
Company replied
Welcome to the next generation of waste clearance
58-60 Kensington Church Street, W8 4DB, London, England, United Kingdom
Tommy was super good. Thank you Urbin for sorting everything out so well.

Reply from Urbin London Limited
The company was very responsible and honest.
The member of staff was very friendly and polite; he also was very hard worker and and he did the job very quick.

Reply from Urbin London Limited
Arrived on time. Friendly efficient worker. Items removed with no problem.

Reply from Urbin London Limited
Contacted him last minute Professional, was quick and nice person. Very decent for the price. Will be recommending to others.

Reply from Urbin London Limited
What a fantastic experience, Marius was brilliant 👏 he cleared the containers really quickly. Very polite and respectful.

Reply from Urbin London Limited

Reply from Urbin London Limited
Great service & communication throughout, was able to track the driver on my phone. Will recommend to others.

Reply from Urbin London Limited
On time - helped me get mattress down the stairs and we're great value.
Website and progress info excellent and heartily recommend them

Reply from Urbin London Limited
Great service … lovely’s staff in office and the driver .. fully recommend will deffo be using again .. thankyou

Reply from Urbin London Limited
Driver arrived on time and helped to load rubbish. Brilliant!

Reply from Urbin London Limited
Nic was very professional, removed 2 pieces of furniture from the third floor, very efficient and quick. Thank you so much for your help !

Reply from Urbin London Limited
The driver came alone and although the oven was too large and heavy he came up with a plan and succeeded in getting it out of the house. Very nice man.

Reply from Urbin London Limited
Friendly guy, very professional, responsible strong man.

Reply from Urbin London Limited
Excellent Service. Polite, had the right tools, discreet and fast.

Reply from Urbin London Limited
Wry impressed with Urbin’s service, easy to use and helpful staff.
The collection itself went very smoothly, driver aas courteous and polite and removed the items in good time.

Reply from Urbin London Limited
An amazing experience with Urbin. Charlotte was on email instantly even after hours. I needed a quick removal of a mattress and she sorted it within a day and within a time frame that suited my tenants.
The driver informed my tenant when he was going to arrive, it was all quick and easy and I could pay once the driver had picked up the mattress.
I was super impressed with this service and company and really appreciate such good customer service.

Reply from Urbin London Limited
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.