Chinology Reviews 1,493

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 635 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often noting its quality and how well it works. Many people found the user experience to be positive, from the ease of ordering to the feeling of the product itself. The delivery service also received praise for being quick and efficient. However, some people were dissatisfied with their orders, experiencing issues like billing discrepancies or not receiving the correct promotional items. A few other people also felt that the product did not work for them, or that the masks were too small and uncomfortable.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Many customers are impressed with its effectiveness,... See more

Quality

Consumers generally find the quality of the masks to be positive, with many reporting visible differences in... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the product easy to use, with some... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and timely delivery,... See more

Order

Users describe ambiguous interactions with order. Many customers report unauthorized charges for additional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Package arrived OK, and company followed up to check delivery. Have used the masks for a while. No dramatic results but I think my jowels may look a little less so. I still have the double chin thoug... See more

Rated 5 out of 5 stars

I am in my first few weeks of using the masks and enjoy the experience. I don't have enough use yet to notice a difference, but I like that it's just 10 minutes and use it at night before bed after cl... See more

Rated 5 out of 5 stars

Ordering simple and straightforward. Slight delay in shipping due to low stocks but nothing a problem. Ordered these for my partner and she says that they are fantastic. Looks forward to wearing the m... See more

Rated 5 out of 5 stars

Didn’t think a reusable chin mask could actually do much, but wow, this one became part of my Sunday routine without me even realising it. My jawline feels a little firmer each week and I like how coo... See more



Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Didn’t expect much at first but after…

Didn’t expect much at first but after taking a few selfies I could actually see the difference around my chin. My profile looks slightly sharper and more defined. Feels nice having a product that quietly boosts confidence like that.

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Bye bye double chin

Well it’s only been day one of using the mask but it seemed to be giving great results already. I can’t wait to see my results in a few weeks.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Mum and I both love this little find

Got one for myself and another for my mum because she’s into skincare stuff. She’s been using it at night and swears it helps her unwind. We both noticed a tiny bit more definition already, which neither of us expected this early. Safe to say we’re both fans now.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Fun to use with friends

I bought the 5 pack because my friends wanted to try it too and now we all talk about how our faces feel more contoured. It’s kind of fun doing it together and seeing actual results.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

The silicone feels premium

What really stood out to me was the silicone. It feels soft against the skin, not plasticky, and doesn’t stretch or lose shape even after cleaning. That’s rare.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Works best after a shower

I tried putting it on right after a warm shower and it somehow worked even better. My chin felt lifted and tighter afterwards. It’s become part of my nightly routine.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company. Bought these and they were way too small for my face. The straps for your ears pull so hard it hurt. Reached out to customer service and told them they were still intact and just one package is open. The company wrote me back and said I had to try it on based on the video, umm ok so now I have to take the backing off of it that made it intact, still didn’t fit so again told customer service. Welp now it was opened and can’t be returned.

January 6, 2026
Unprompted review
Rated 4 out of 5 stars

Good so far…

I haven’t had the product for very long but have been able to use it a few times. It’s so easy to use without having to wear it for a long time. So I’m very hopeful I will start seeing results in the near future.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

I wanted to wait before reviewing…

I wanted to wait before reviewing product. 1st January I started using. I can honestly say they really have made a difference. Neck is smoother. Definitely sleeker. You can actually feel and see it after each use. I used every day. I might now drop back and use 3 times a week now. They are easy to use. Just pop on. I have been leaving on for about 20 minutes which really isn't that long. Put on whilst preparing meals, doing hair or nails so you don't notice it. Looks funny but worked for me.

January 13, 2026
Unprompted review
Rated 4 out of 5 stars

There was a delay with delivery (just…

There was a delay with delivery (just before Christmas) which initially had me concerned, but contacted them immediately and order received relatively swiftly afterwards.

Starting to notice the difference after a couple of weeks usage and hoping for more with continued use 🤞🏼

The masks are very comfortable to wear- no smell, no goop, no fuss! Which makes keeping up with the routine very easy (instead of it being a faff and getting that ‘can’t be bothered’ feeling which can happen all too often with anything that’s not enjoyable or a PIA)

Give it a go…..what’s the worst that can happen?

December 22, 2025
Unprompted review

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