I send them Soundbar to be forwarded to india, and now they are telling me that soundbar is a prohibited item to be send via Air. Either they will dispose off or return to sender. Since when soundb... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Used Meest to ship 8 boxes back to Poland when I moved from NYC. Was worried about customs and paperwork but they handled EVERYTHING. Picked up from my apartment, dealt with all documentation, and del... See more
Company replied
When other shipping companies stopped delivering to Ukraine, Meest kept going. Sent my friend in Lviv a laptop for his online work - it arrived in 3 weeks despite everything happening. Their staff was... See more
Company replied
This company is a scam and completely unresponsive. I picked a service for air shipment which is supposed to take 5-7 days from San Francisco to Krakow, Poland. The parcel was dropped at F... See more
Company replied
Company details
Written by the company
Meest - trusted international shipping carrier for over 35 years offering hassle-free international parcel shipping and international package delivery to 170+ countries. We specialize in connecting people worldwide by delivering packages with care and efficiency. Whether you're shipping parcels from USA to Europe, Asia, Latin America, Canada, India, China - to any country in the world, Meest ensures timely, secure and low-cost international parcel delivery. With low affordable rates, multiple shipping options and exceptional customer service, we make shipping simple and stress-free. We offer a variety of services: • Parcel delivery from the US to170+ countries worldwide • Commercial shipments: cargo, vehicles, LCL/FCL • Online Shipping at Meest Portal • Humanitarian Aid • Ecommerce • 3PL Fulfillment Choose Meest for all your international shipping needs today and experience the difference!
Contact info
600 Markley Street, 07064, Woodbridge Township, United States
- +18626824224
- info.usa@meest.com
- us.meest.com
Breach of guidelines
Terrible service
Terrible service. Do NOT use. My package is basically lost. Mailed on the 12th wi th an assurance of Christmas delivery. It’s now January 26 and my package is no where to be found. Cost me $130 to ship. You can’t get ahold of anyone who actually knows where your package is, just “stuck in customs” and they don’t speak English so very hard to communicate. Do NOT recommend.
January 26, 2026
Unprompted review
Reply from Meest USA
Thank you for taking your time and bringing this to our attention. We understand how frustrating this must be and want to make it right.
Our senior team will be happy to assist if you write to us directly at info.usa@meest.com
Fragile candles made it safely to France
I run a small candle shop and had to send a delicate order to a customer in France. I was scared it would melt or get damaged, but the team at Meest helped pack it with care. The package was delivered in 2 weeks and the customer sent me a pic - not a single crack. They even said it smelled amazing when they opened the box. Honestly, that mada my week.
January 24, 2026
Unprompted review
Reply from Meest USA
Thank you so much for sharing your experience with us!
We appreciate your trust and feedback, and we hope to support your candle shop with many more shipments in the future.
Too much delay for a simple box.
I shipped a package and after two months I am still waiting for it, it is difficult to get support and reach out to customer service, they don't even know where it is, and the last update in the system is confusing and was one month ago. No recommended at all.
January 21, 2026
Unprompted review
Reply from Meest USA
Thank you for taking the time to share your experience.
We’re truly sorry to hear you had this impression — while this may not reflect the service we strive to deliver, we’d like to investigate your case thoroughly.
Please email your contact details to info.usa@meest.com, and one of our agents will get in touch for further assistance.
We hope to resolve this quickly and look forward to serving you better in the future 💙
Horribly late
Horribly late, now waiting 10 days for urgent package from Italy to Ukraine. They say it would be delivered in 3 days. Still waiting ...
Sent emails to Meest Italy and NO reply.
January 9, 2026
Unprompted review
Reply from Meest USA
We’re sorry to hear about the delay and understand how frustrating this situation is.
We’d like to clarify that Meest USA handles shipments from the United States only. Deliveries from Italy are managed by Meest Italy, which operates as a separate regional service.
That said, from our side we will also pass your inquiry to the Meest Italy team so they are aware of your case. For faster and more detailed assistance, we recommend contacting their customer service directly:
+39 081 1929 9029
help.eu@meest.com
We hope this helps clarify the situation and that your shipment is delivered as soon as possible. Thank you for your patience and for reaching out.
Never ever use meest
Never ever use meest. I had a package to be delivered from USA to India in 3-5 days. The package didn't reach from California to NJ for 7 days. Never trust them again. The package might be lost now.
January 12, 2026
Unprompted review
Reply from Meest USA
Thank you for taking the time to share your experience.
We’re truly sorry to hear you had this impression — while this may not reflect the service we strive to deliver, we’d like to investigate your case thoroughly.
Please email your contact details to info.usa@meest.com, and one of our agents will get in touch for further assistance.
We hope to resolve this quickly and look forward to serving you better in the future 💙
Delivery took more than double the time we were told!
Mailed a package to Germany on 11/25/25 and was told it should be there in approximately 20 days. The package didn’t arrive until 1/14/26 😡
November 25, 2025
Unprompted review
Reply from Meest USA
We’re sorry to hear about the delay and understand how frustrating it is when delivery takes longer than expected.
Delivery times are approximate and can be affected by factors such as peak holiday volume, customs processing, and local carrier handling. That said, we’d like to review your shipment in more detail.
Please email us at info.usa@meest.com with your tracking number and shipment details, and our team will be happy to look into this and provide clarification.
Thank you for sharing your feedback — we appreciate your patience.
Beware
I honestly don’t know whether this company is a scam or simply a completely non-functional and non-service-oriented business.
Opening an account was easy, and I received a U.S. shipping address. I sent a package there, and it was delivered successfully by USPS. However, from that point on, everything fell apart.
The website interface is broken. There is no way to see that my package arrived, no option to register it manually, and no way to complete or close an order. Things simply do not work, and there are no error messages or explanations.
I emailed two different support addresses I found, no response from either. I also opened a technical support ticket through the website, which has been completely ignored.
At this point, it seems my package is just sitting somewhere (or lost), and my money is essentially gone.
January 12, 2026
Unprompted review
Reply from Meest USA
Thank you for sharing your experience. We understand how concerning and frustrating this situation feels.
Based on the process you described it appears that your shipment was handled through Meest Shopping, which is a separate service with its own account system, support team, and order management flow, and is different from Meest USA international shipping services.
For any questions regarding Meest Shopping orders or deliveries, their dedicated support team will be best equipped to assist you directly:
🔹 In your account: Help → Requests → Submit a request
📞 +380 50 373 53 43, +380 67 373 53 43
📧 meest.shopping@meest.com
From our side, we will also pass your feedback and concern to the Meest Shopping team so they are aware of the situation and can follow up accordingly.
We’re sorry for the confusion this caused and truly hope the issue can be resolved as quickly as possible. Thank you for taking the time to share your feedback.
Don't expect the package be delivered on time
Every time using Meest is a very dissapointing experience for me.
Last autumn the package for my close freind was delievered in more then 8 weeks. I have contacted info and customer service multiple times and I don't have any consernt how they work, but they were not helpful as well.
This time I decided to send the package via Avia for the faster delivery. And guess what? My family still has not recieved it. The status says it SHIPPED FROM NEW JERSEY, USA for already 10 days.
My recommendation, just don't rely on the timeframe they show you.
Also I want to highlight the customer service in Arkady market in Plymouth MN. This is such bad a soviet union vibe of total ignorancy and not welcoming. The ladies there were just doing something different for some time, it took me about 5-10 minutes just to get their attention. They are consistantly not happy with something.
I will use the other place for sure next time. But unfortunately there is not much options except Meest to send packages to Ukraine, so I will still need to use it :(
January 11, 2026
Unprompted review
Reply from Meest USA
Thank you for taking the time to share your experience.
We’re truly sorry to hear you had this impression — while this may not reflect the service we strive to deliver, we’d like to investigate your case thoroughly.
Please email your contact details and parcel tracking number to info.usa@meest.com, and one of our agents will get in touch for further assistance.
We hope to resolve this quickly and look forward to serving you better in the future 💙
Realible during crisis
When other shipping companies stopped delivering to Ukraine, Meest kept going. Sent my friend in Lviv a laptop for his online work - it arrived in 3 weeks despite everything happening. Their staff was so professional and kept me updated every step. Really impressed by their commitment to serving the community during tough times.
January 11, 2026
Unprompted review
Reply from Meest USA
Thank you for your feedback.
We appreciate your trust and are glad our team could support you throughout the delivery process.
Reply from Meest USA
Thanks a lot for your feedback!
Delivery I use from time to time
I often send makeups from America to my mom in Croatia and choose Meest as delivery service, as I don't want to take any risks with others coz this one is very reliable. only one my regret is that parfume shipments are prohibited
January 9, 2026
Reply from Meest USA
Thank you for sharing your experience.
We understand your disappointment regarding certain shipping restrictions and appreciate your understanding, as these rules are set to ensure safe and compliant international delivery.
Thank you for choosing Meest and for taking the time to leave your feedback!
moving back home made easy
Used Meest to ship 8 boxes back to Poland when I moved from NYC. Was worried about customs and paperwork but they handled EVERYTHING. Picked up from my apartment, dealt with all documentation, and delivered right to my parents' door in Krakow. Took about 10 days and cost way less that other international services. My mom was so happy to get her American goodies! Best decision ever!
January 9, 2026
Unprompted review
Reply from Meest USA
That’s amazing to hear! Thanks for the kind words — we appreciate your trust in Meest 💙
Very disappointed with this service
Very disappointed with this service. This is the second time our loved ones did not receive their package on time. We sent the package on December 15, 2025, to Ukraine, and were clearly told that it would arrive by Christmas. Unfortunately, that did not happen.
As of January 8, the package is still in the United States. The tracking number confirms it has not even left the country. This is especially upsetting because we paid for Avia (air delivery), but it seems the package will be sending by ship instead.
Why charge for Avia if you don’t provide it?
This feels very dishonest.
What makes this even worse is that the package contained very special items meant to be delivered by Christmas.
We called multiple times and were told, “It will be sent tomorrow,”
yet nothing changed.
This is unacceptable service. I will never use this company again.
I strongly advise others to read reviews carefully and avoid this service. Save your money, time, and nerves.
December 13, 2025
Unprompted review
Reply from Meest USA
Thank you for taking the time to share your experience.
We’re truly sorry to hear you had this impression — while this may not reflect the service we strive to deliver, we’d like to investigate your case thoroughly.
Please email your contact details and parcel tracking number to info.usa@meest.com, and one of our agents will get in touch for further assistance.
We hope to resolve this quickly and look forward to serving you better in the future 💙
Package from USA to Berlin came safe
Shipped gifts for sis bday, worried they break. But hah, box came neat, nothing smashed. Big love Meest!
January 3, 2026
Unprompted review
Reply from Meest USA
Thanks for your review!
Always the best service!!!
November 21, 2025
Unprompted review
Reply from Meest USA
Thank you for the great review.
We’re glad to know our service continues to meet your expectations.
this service never disappoints
I ship clothes from USA to Prague, and Meest dep near me always delivers on time. No stress at all, packages arrive in good condition, and I can track everything step by step. For my business it's really important, so I appreciate their reliable service.
January 1, 2026
Unprompted review
Reply from Meest USA
Thank you for your review.
We’re happy to know our service worked well for you and appreciate your trust.
Fixed my typo and still delivered early
Package to Georgia arrived a bit earlier than planned. No damage, and their customer support helped me fix a small address typo last minute.
December 30, 2025
Unprompted review
Reply from Meest USA
Thank you so much !
Thank you for trusting Meest and for sharing this wonderful experience with us.
Awful service
The package sent by aviamail still has not been delivered after 23 days of waiting! Customer support is able only to check tracking and completely impotent to help solve the issue.
Avoid this company if you value your time and nerves.
December 31, 2025
Unprompted review
Reply from Meest USA
Thank you for sharing your experience.
We’re truly sorry for the frustration caused by the delay and for how unsupported you felt during this time. Waiting for a shipment without clear resolution is understandably stressful, and we regret that this situation has impacted your trust in our service.
We would appreciate the opportunity to review your case more closely and see how we can assist further. Please contact us directly at info.usa@meest.com with your shipment details so our team can follow up.
Thank you for bringing this to our attention.
Customs issue? Meest had my back
Shipment to Ghana stuck in customs for a bit, but Meest sorted it out fast. That kind of support's rare these days. Really grateful.
December 30, 2025
Unprompted review
Reply from Meest USA
Thank you for sharing your experience.
We’re glad to hear the situation was resolved and appreciate your kind words about our support.
Agree with other customers
Agree with other customers, Meest doesn't keep their promises on delivery. My package didn't make before Christmas as promised.
December 29, 2025
Unprompted review
Reply from Meest USA
Thank you for sharing your experience.
We’re truly sorry that your package did not arrive before Christmas as you expected. We understand how disappointing this can be, especially during the holiday season, and we regret that the delivery timeline did not meet your expectations.
Your feedback is important to us, and we take concerns about delivery commitments seriously. We would appreciate the opportunity to review your shipment in more detail and better understand what happened.
Please contact us directly at info.usa@meest.com with your shipment information so our team can follow up.
Thank you for taking the time to leave a review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.