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Rated 1 out of 5 stars

I have recently acquired an oil that has a different scent compared to a friend's oil. I have been in communication with Nuxe customer service to facilitate the return of the product. The return proce... See more

Rated 1 out of 5 stars

I have ordered from Nuxe US for at least three years and was always pleased with their speedy deliveries. However, my luck with them has apparently changed. In my last order of four items, one of them... See more

Rated 1 out of 5 stars

I ordered several products on Jan 4,2022 for over $100. I still have not received it nor a replacement or a refund. Instead they are telling me to submit order information repeatedly, which I have pro... See more

Rated 1 out of 5 stars

I really need to read the reviews before I start shopping online from now on. I had one of the worst customer service experience at nuxe.com, never receive the products I ordered and the shipping stat... See more

Company details

  1. Electronics & Technology

About NUXE US

Information provided by various external sources

In just 20 years, NUXE has become one of the world's leading brands. Nuxe offers you a wide selection of face care, anti-aging care and body care. Nuxe also invites you to discover Huile Prodigieuse®, the N#1 dry oil in France*, for your face, body and hair. * Source: IMS Health, Pharmatrend Personal Care Database – French body moisturizing oils market for women - year 2013 – in value – in pharmacy in France.

Contact info

1.1

Bad

TrustScore 1 out of 5

232 reviews

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Rated 1 out of 5 stars

Missing item and no response

I ordered two items but received only one. I have reached out to your customer service but no response yet.

March 2, 2015
Unprompted review
NUXE US logo

Reply from NUXE US

Good Morning CHa,

Thank you for your recent order. We received your email yesterday and our warehouse shipped the missing item this morning to your house.
Please note that we replied to you earlier today. Did you not receive our email?

Thank you and sorry for the inconvenience
Nuxe TEAM

Rated 5 out of 5 stars

Nuxe US

I used the Nuxe US website for the first time a month ago and I was very happy with the promotions the Nuxe offers and how easy and quick was to order and receive the package. If you are the first time user, you can get the 20% off your first order. On top of that, Nuxe always is running some additional promotions, plus you will receive a deluxe sample of one product, and 2 other samples with your purchase. The package came few days after ordering, and the products were nicely wrapped. Since then I order some additional products from the website, and I'm impressed with the quality of the products. I'm very happy with Nuxe products, and I would definitely recommend them.

March 1, 2015
Unprompted review
Rated 5 out of 5 stars

The Nuxuriance® Eye and Lip is amazing!

I first tried this Nuxuriance® Eye and Lip sample a few weeks ago, and I was surprised how much I like it. It's light but rich, and it smells good. I only used it as an eye cream, and my eyes felt so hydrated after it. So I bought a full bottle when it's on sale and I already recommended to my friends. I start to like NUXE !

March 1, 2015
Unprompted review
Rated 5 out of 5 stars

Great products

Huile Prodigieuse® Is great, we've been using it for last 2 years, I do for my body and my husband uses it for his Hair. I also use Rêve de Miel® Ultra-Comfortable for my face and Micellar Cleansing Water with Rose Petals to clean my face. Great products!

March 1, 2015
Unprompted review
Rated 5 out of 5 stars

Love the products

I have used Nuxe products for about a year. I have added different products each time I order the regular products that I use and I love them all!

February 23, 2015
Unprompted review
Rated 5 out of 5 stars

Long Time product user!

For Many years I've purchased Nuxe products at other places online and regular shops but after this experience I will only purchase from this site. It's is they best beauty product website I've ever experienced!

February 22, 2015
Unprompted review
Rated 5 out of 5 stars

Great Company!

This is not the first time I use Nuxe US for the order of my Nuxe products, and I have been satisfied each time. The products arrive wrapped nicely and they always add a little sample or two for you to try, which is the best way to find out about new products. I would recommend this company to anyone who wants to purchase Nuxe products.

February 20, 2015
Unprompted review
Rated 5 out of 5 stars

AMAZING PRODUCTS! FAST SHIPPING!

I fell in love with Nuxe when I started using a sample of their face serum I had received with my Glossybox. I started looking around on their website and decided to try their face, body, and hair cleansers. All of it was here in under a week in beautiful packaging. My skin and hair has never looked/smelled so good!! Highly recommend!!!

February 15, 2015
Unprompted review
Rated 5 out of 5 stars

I Love Nuxe!

I first tried Nuxe when I purchased a little travel kit while in Paris on vacation last summer. I used everything in the kit and loved every product. I recently ordered a cleanser and toner off of the website. The website was user friendly and easy to navigate. The products arrived beautifully packaged and I even received a gift with my purchase, and samples of other products. I am hooked on Nuxe and my skin loves it. I am a Retin-A user and these products work wonderfully with it to help keep my skin calmed down and in balance. Everything from Nuxe smells wonderful and I look forward to using my products everyday. The oil is fabulous and I even like to put it in my hair on days when it is dry and my hair is flyaway.

February 14, 2015
Unprompted review
Rated 5 out of 5 stars

Sinking Deeply In

My customer service experience with Nuxe was perfect. Everything that I ordered came quickly and properly packaged. But! Beyond that, each of my four products, once on my skin, sank deeply into my skin. My skin felt smooth, soft and nourished. Yum.

February 11, 2015
Unprompted review
Rated 5 out of 5 stars

Amazing experience from start to finish.

I love their dry body oil. I've used it as a moisturizer for my face and it has worked for me. The negative part of using oil as a face moisturizer is that it will leave your face oily , this however goes on dry and my face is not left looking shiny and oily. The packaging arrived on time, and everything came wrapped very professionally they even included green tissue paper and great samples. Overall, I am very pleased with my order.

January 30, 2015
Unprompted review
Rated 5 out of 5 stars

Wonderful

The things that I ordered arrived a few days ago and couldn't have been more fun to open

What a treat

Such lovely wrapping and pretty box

Just loved feeling like someone had really taken time to make sure it was perfect

Thank you

January 28, 2015
Unprompted review
Rated 5 out of 5 stars

Great products, easy ordering

I ordered the Huile Prodigieuse and it is delightful. It moisturizes without feeling or looking greasy, and it smells amazing. The oil absorbs quickly and does not leave a residue. I add a few drops to my usual products, for both skin and hair. The oil also does wonders for nails and cuticles.

January 26, 2015
Unprompted review
Rated 5 out of 5 stars

Huile oil spray

Not only is this a great product the service is exceptional. The gifts that are given with orders are decent size and great for travel. Delivery of product is quick and always received before scheduled delivery date.

January 25, 2015
Unprompted review

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