USA LLC Filing Reviews 

66
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, deeply appreciating the smooth user experience for both establishing an LLC and managing required official paperwork. Many people highlight that customer service is responsive, highly knowledgeable, and provides supportive guidance throughout the entire business registration journey. However, some customers also noted unexpected charges, expensive pricing models, and hidden fees related to the overall subscription and billing structure. Some reviewers were not happy with high costs, feeling misled regarding state fees, and experiencing serious difficulties trying to get timely customer support responses.

What people talk about most

Customer service

Reviewers express immense satisfaction and appreciation regarding customer service, highlighting responsive,... See more

Service

Clients share ambiguous opinions on service, with many reviewers praising the fast, easy, and helpful... See more

Response time

Users describe positive interactions with response time, frequently praising the timely, helpful, and... See more

User experience

Consumers find user experience to be positive, highlighting how the platform makes filing an LLC surprisingly... See more

Price

Reviewers highlight deep frustration regarding price, describing questionable billing practices and excessive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very helpful when my EIN request was escalated to manual review. I would have appreciated more proactive communication earlier on in the process. However, a ton of work was done on my behalf and they... See more

Rated 4 out of 5 stars

I was nervous about the Manual Review process but Justiss assisted me and obtained my EIN!

Rated 4 out of 5 stars

This process is really confusing and overwhelming to try to navigate on your own. Missed a couple of their emails to complete filing initially, but customer support was very helpful, clearly explainin... See more

Company replied

Rated 4 out of 5 stars

I needed help setting up an LLC for my bakery, and I googled what I thought was a government site. Turns out it was a third-party that services all of the US, not the US government. After I r... See more


Company details

  1. Legal Services
  2. also in
  3. Business Development Service
  4. Business to Business Service

Written by the company

USA LLC Filing is a premier business formation and document filing platform that has helped thousands of entrepreneurs nationwide seamlessly transition from an initial idea to an official entity. Offering comprehensive legal setup across all 50 states, the service streamlines the entire incorporation process by securely facilitating Articles of Organization, Operating Agreements, EIN procurement, and ongoing state and federal compliance. Backed by a live, US-based staff, the company provides a complete suite of start-up services designed to ensure accurate filings and support business owners, especially first-timers, as they start, run, and grow their companies.


Contact info

3.6

Average

TrustScore 3.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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3.6

All reviews

(66)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick, easy, and stress free LLC setup

USA LLC Filing made the entire process of setting up my LLC quick and easy. They helped facilitate everything from getting the LLC established to obtaining my EIN, which saved me a lot of time and hassle. Their customer service was responsive, helpful, and quick whenever I had questions. Overall, the entire process was smooth and straightforward. I’d definitely recommend USA LLC Filing to anyone looking to get their business set up!

September 10, 2026
Rated 1 out of 5 stars

Misleading...Beware of this website

The wording on this website is very misleading. During the filing process, there was an error in both the spelling and status of my business name. As soon as I noticed the mistake, I contacted USA LLC Filing through their chat service and was told that corrections could be made as long as the filing had not yet been submitted.

Despite clearly communicating that my organization is a nonprofit, I was charged $251 for an LLC filing that I neither needed nor requested. When I contacted customer service to address the issue, I spoke with representatives who were unprofessional, argumentative, and unwilling to listen to my concerns. Rather than working toward a resolution, they focused on explaining why they would not issue a refund.

To make matters worse, an additional charge of $199 was placed on my card without my authorization. After I reported the charge as fraudulent, I received an immediate response and the funds were refunded. However, this experience left me deeply concerned about the security of my payment information, especially since I have never previously had issues with unauthorized activity on my card.

When my refund request was denied, I asked for an itemized receipt so I could understand exactly what services I was being charged for. Instead of receiving clear documentation, I was given repeated excuses and conflicting explanations. I was even told they did not believe I wanted their services. My response was simple: if my payment is being retained, then the company should either provide the services purchased or clearly explain the charges.

This experience was frustrating, stressful, and disappointing. I believe the company needs to improve its transparency, customer service, billing practices, and dispute-resolution process. Customers seeking legitimate business assistance should not have to fight for answers or feel dismissed when raising valid concerns.

How the company can improve:

Use clearer language on the website regarding services offered.
Verify business type information before processing filings.
Obtain explicit customer authorization before charging additional fees.
Provide itemized invoices upon request.
Train customer service representatives to handle disputes professionally and respectfully.
Resolve customer concerns through transparency rather than confrontation.

August 26, 2026
Unprompted review
USA LLC Filing logo

Reply from USA LLC Filing

Hello Messia,

Thank you so much for taking the time to share your experience. We appreciate your feedback, and I'm sincerely sorry you did not receive the attention and assistance we hope to provide and maintain.

We genuinely care about making the entire incorporation process as simple and stress-free as possible, whether it is your first time forming an LLC or you are a veteran business owner. However, please note, we are strictly an LLC filing service, which is made clear throughout our website, and any LLC state filing orders placed with our services are assumed to be placed in the hopes of forming an LLC. Our team of experts assist in creating hundreds of Limited Liability Companies per day for business owners, and we do sincerely take care regarding our customer's goals. We hope to establish ourselves as a personal and reliable filing assistance service through continually learning and consistently providing great support.

Each of our customers receive Order Confirmation emails which outline all purchased services and when those charges might occur. These emails are especially important, as they are itemized receipts and 100% of our services are tax deductible for you and your business. We additionally provide these emails to ensure that our customers are able to review their order and hope they will reach out if there are any discrepancies, prior to our services being completed. We're of course always happy to accommodate our refund policy, which honors a 100% reversal of all charges made and a complete cancellation of all services ordered, so long as it is brought to our attention prior to our services being completed.

We sincerely regret any communication issues that might have occurred; however, we are happy to hear you were able to connect with our customer support whenever necessary and that in each instance, the mistake was corrected and you were able to get your money back. As always, we remain available to clarify our services further. Please reach out directly at 1(877)-552-4102, and I would be happy to discuss your concerns.

Best,
Kristen, Customer Support Team
USA LLC Filing

Rated 5 out of 5 stars

You guys are great at what you do…

You guys are great at what you do unlike tailer Brands.

August 28, 2026
USA LLC Filing logo

Reply from USA LLC Filing

We’re thrilled to hear that you had such a positive experience with our team. We work hard to make the process straightforward, provide reliable support, and ensure our customers have real people they can turn to when they need assistance. We truly appreciate you choosing and trusting us with your business.

Rated 5 out of 5 stars

Very helpful

Very helpful. Thank you so much!

September 4, 2026
USA LLC Filing logo

Reply from USA LLC Filing

We’re so glad our team was able to help and make the process easier for you. Providing clear, reliable support and being there for our customers throughout the process is incredibly important to us. We truly appreciate you choosing our services and trusting our team to assist you. Thank you for your business!

Rated 2 out of 5 stars

Extra fees that you don’t see until…

Extra fees that you don’t see until your order confirmation. This company doesn’t feel right that is does that. I submitted my order a few hours before receiving a confirmation and then immediately tried to email support for a refund because that is ridiculous. This is definitely a company I would double check probably just avoid. I hope they refund me and do the right thing.

Update 24 hours later. I moved my review to 2 stars because I did send an email regarding my complaint and they called me quickly to have a conversation. Ultimately they refunded me. Do your research and look at all options.

August 19, 2026
Unprompted review
USA LLC Filing logo

Reply from USA LLC Filing

Hello Oliver,

Thank you so much for taking the time to share your experience. I'm sincerely sorry to hear that your order left you feeling uncertain or disappointed, as we genuinely hope every customer feels comfortable and supported throughout the process of starting their business.

We truly care about making the formation process as simple and stress-free as possible for every business owner we assist. We sincerely value the trust our customers place in us when choosing our services. Feedback such as yours is incredibly important, as it allows us to continually evaluate the experience we provide and find ways to make it even better.

Each customer receives an Order Confirmation email outlining the services purchased and any applicable charges associated with their order. We provide this information so customers have an opportunity to review their selections and reach out to our team with any questions or concerns. We are always happy to accommodate our refund policy, which allows for a complete reversal of eligible charges when a cancellation request is received prior to the associated services being completed. Once a service has been fulfilled or processing has reached a stage where costs have already been incurred, the order remains subject to the Terms and Conditions agreed to at the time of purchase.

We completely understand how frustrating it can feel when an order does not align with your expectations, and we sincerely appreciate the opportunity to provide some additional clarity. Our team remains available to answer any questions regarding your order, services, or applicable charges at 1 (877) 552-4102.
Ultimately, we are grateful for your feedback and truly appreciate the time you took to share your concerns. We wish you nothing but success with your business and remain happy to assist in any way we can.

Rated 4 out of 5 stars

Helpful and quick!

This process is really confusing and overwhelming to try to navigate on your own. Missed a couple of their emails to complete filing initially, but customer support was very helpful, clearly explaining the process and what I needed to do. I also got my documents very quickly, which was a plus!!

August 18, 2026
USA LLC Filing logo

Reply from USA LLC Filing

We know that navigating the filing process can feel confusing and overwhelming, which is exactly why our team is here to help make each step as clear and straightforward as possible. We’re so glad our customer support team was able to guide you through what was needed and get everything back on track quickly. Even better to hear that you received your documents sooner than expected. Thank you for trusting us to assist with your business, we truly appreciate you choosing our team.

Rated 5 out of 5 stars

Very kind and helpful!

August 18, 2026
USA LLC Filing logo

Reply from USA LLC Filing

We’re happy to hear you had a great experience with our team. Providing friendly, helpful, and reliable support is something we truly value. We appreciate you trusting us to assist you and are grateful to have been part of your business journey.

Rated 4 out of 5 stars

I needed help setting up an LLC for my…

I needed help setting up an LLC for my bakery, and I googled what I thought was a government site. Turns out it was a third-party that services all of the US, not the US government.

After I realized, I was skeptical and tried to contact them to cancel but their AI chatbot was not helpful. I had to wait until a weekday to hear back from a human.

After Addy finally called me back on Monday morning, she talked me through all of the items in my order and reassured me that the service they provide is real and not a scam.

I changed my mind about them and they ended up being really helpful, especially with my EIN which had an error message that required a long hold time for an IRS phone call.

Service was great, but definitely recommend reading the fine print and all confirmation emails to make sure you only pay for what you need.

August 11, 2026
Rated 5 out of 5 stars

I highly recommend selecting USA LLC…

I highly recommend selecting USA LLC Filing as a service, overall great customer service as I asked what additional products they offer, they were thorough in detail when it came to the description of their product services.

August 18, 2026
Rated 5 out of 5 stars

Fast & Accurate USA LLC Filing

USA LLC Filing was an absolute lifesaver in getting Ortaunlimited LLC up and running! Their customer service was outstanding, quick, knowledgeable, and genuinely helpful at every step. They saved me so much time and stress, and honestly, every penny was worth it. I couldn't be happier and would recommend them to anyone starting a business!

August 18, 2026
Rated 5 out of 5 stars

This experience has been wonderful…

This experience has been wonderful working with USA LLC filing. I knew absolutely nothing about starting an LLC and everyone really helped me understand what I was getting myself into. I especially enjoyed working with Angie as she broke everything down for me and answered all my questions with pure confidence. I highly recommend working with them as they seem to really know how to make this as easy as possible!!

May 18, 2026
Rated 5 out of 5 stars

Queen!

Alissa, my queen

Helped me set up Pluto's Publishing and it was easy, breezy, beautiful, thank you queen

August 18, 2026
Rated 5 out of 5 stars

Quick and Easy!

This was the easiest part of getting my business setup. The team was quick to help guide me through getting everything squared away. I really appreciated the timely and thoughtful responses!

August 18, 2026
Rated 5 out of 5 stars

USA-LLC Filing Is Unique!

USA-LLC Filing is a unique, and quality Business! They are Helpful, Dedicated, Honest, A Great Website, and Committed to making their clients their First Concern.

As with any business handling complicated
customer LLC needs, USA-LLC anticipated and resolved any issue that presented itself during my LLC acquisition.

If Kindness, and Coordinated Team Effort is what your looking for, look No Further!

Thank you All for organizing and keeping a watchful eye on my LLC Growth and required document fulfillment.

You are to be Trusted.

August 10, 2026
Rated 1 out of 5 stars

SCAM!

This is what this company does.
Bundles hidden recurring fees into a standard LLC filing process. A deceptive and predatory billing practice. I placed an order for an LLC filing, not a costly secondary subscription service. This company is well-known for these shady, opt-out tactics designed to trick consumers. Burying a $199 fee in the fine print of a "Submit" button does not constitute informed, lawful consumer consent. I wonder how many times they’ve gotten away with this. Probably plenty since sadly, they’re still in business.

I am moving forward immediately with a formal fraud and merchant dispute with my bank to reverse this charge.

I am communicating with their customer service department at the moment and there are a lot of back-and-forth emails. Obviously, without a successful outcome.

August 8, 2026
Unprompted review
USA LLC Filing logo

Reply from USA LLC Filing

Hello Alfredo,

Thank you so much for taking the time to share your experience. I'm sincerely sorry you did not receive the care and assistance we hope to provide and maintain.

We genuinely care about making the entire incorporation process as simple and stress-free as possible, whether it is your first time forming an LLC or you are a veteran business owner. Our team of experts assist in creating hundreds of companies per day for business owners, and we do sincerely take care regarding our customer's goals. We hope to establish ourselves as a personal and reliable filing assistance service through continually learning and consistently providing great support.

Each of our customers receive Order Confirmation emails which outline their purchased services and when those charges might occur. These emails are especially important, as 100% of our services are tax deductible for you and your business. We additionally provide these emails to ensure that our customers are able to review their order and hope they will reach out if there are any discrepancies, prior to our services being completed. We're of course always happy to accommodate our refund policy, which honors a 100% reversal of all charges made and a complete cancellation of all services ordered, so long as it is brought to our attention prior to our services being completed.

I have reviewed your account and can see that we successfully formed your LLC with the state. I'm also happy to see you were able to get your money back. However, to reiterate, we are grateful for your feedback and appreciate the time it took to share this and if you would like to contact us directly, you can reach us at 1(877)-552-4102, and I'll be happy to address any further frustrations you may feel. Ultimately, we wish you great success with your newly formed company and as always, remain available to assist further.

Best,
Kristen, Customer Support Team
USA LLC Filing

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