Very helpful when my EIN request was escalated to manual review. I would have appreciated more proactive communication earlier on in the process. However, a ton of work was done on my behalf and they... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
USA LLC Filing is a premier business formation and document filing platform that has helped thousands of entrepreneurs nationwide seamlessly transition from an initial idea to an official entity. Offering comprehensive legal setup across all 50 states, the service streamlines the entire incorporation process by securely facilitating Articles of Organization, Operating Agreements, EIN procurement, and ongoing state and federal compliance. Backed by a live, US-based staff, the company provides a complete suite of start-up services designed to ensure accurate filings and support business owners, especially first-timers, as they start, run, and grow their companies.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick, easy, and stress free LLC setup
USA LLC Filing made the entire process of setting up my LLC quick and easy. They helped facilitate everything from getting the LLC established to obtaining my EIN, which saved me a lot of time and hassle. Their customer service was responsive, helpful, and quick whenever I had questions. Overall, the entire process was smooth and straightforward. I’d definitely recommend USA LLC Filing to anyone looking to get their business set up!
Misleading...Beware of this website
The wording on this website is very misleading. During the filing process, there was an error in both the spelling and status of my business name. As soon as I noticed the mistake, I contacted USA LLC Filing through their chat service and was told that corrections could be made as long as the filing had not yet been submitted.
Despite clearly communicating that my organization is a nonprofit, I was charged $251 for an LLC filing that I neither needed nor requested. When I contacted customer service to address the issue, I spoke with representatives who were unprofessional, argumentative, and unwilling to listen to my concerns. Rather than working toward a resolution, they focused on explaining why they would not issue a refund.
To make matters worse, an additional charge of $199 was placed on my card without my authorization. After I reported the charge as fraudulent, I received an immediate response and the funds were refunded. However, this experience left me deeply concerned about the security of my payment information, especially since I have never previously had issues with unauthorized activity on my card.
When my refund request was denied, I asked for an itemized receipt so I could understand exactly what services I was being charged for. Instead of receiving clear documentation, I was given repeated excuses and conflicting explanations. I was even told they did not believe I wanted their services. My response was simple: if my payment is being retained, then the company should either provide the services purchased or clearly explain the charges.
This experience was frustrating, stressful, and disappointing. I believe the company needs to improve its transparency, customer service, billing practices, and dispute-resolution process. Customers seeking legitimate business assistance should not have to fight for answers or feel dismissed when raising valid concerns.
How the company can improve:
Use clearer language on the website regarding services offered.
Verify business type information before processing filings.
Obtain explicit customer authorization before charging additional fees.
Provide itemized invoices upon request.
Train customer service representatives to handle disputes professionally and respectfully.
Resolve customer concerns through transparency rather than confrontation.

Reply from USA LLC Filing
You guys are great at what you do…
You guys are great at what you do unlike tailer Brands.

Reply from USA LLC Filing
USA llc is the worst place to go to if…
USA llc is the worst place to go to if you want an llc id recommend any other place but here they are expensive, have hidden fees, and very misleading id run and not look back before signing up with them
Extra fees that you don’t see until…
Extra fees that you don’t see until your order confirmation. This company doesn’t feel right that is does that. I submitted my order a few hours before receiving a confirmation and then immediately tried to email support for a refund because that is ridiculous. This is definitely a company I would double check probably just avoid. I hope they refund me and do the right thing.
Update 24 hours later. I moved my review to 2 stars because I did send an email regarding my complaint and they called me quickly to have a conversation. Ultimately they refunded me. Do your research and look at all options.

Reply from USA LLC Filing
Helpful and quick!
This process is really confusing and overwhelming to try to navigate on your own. Missed a couple of their emails to complete filing initially, but customer support was very helpful, clearly explaining the process and what I needed to do. I also got my documents very quickly, which was a plus!!

Reply from USA LLC Filing
I needed help setting up an LLC for my…
I needed help setting up an LLC for my bakery, and I googled what I thought was a government site. Turns out it was a third-party that services all of the US, not the US government.
After I realized, I was skeptical and tried to contact them to cancel but their AI chatbot was not helpful. I had to wait until a weekday to hear back from a human.
After Addy finally called me back on Monday morning, she talked me through all of the items in my order and reassured me that the service they provide is real and not a scam.
I changed my mind about them and they ended up being really helpful, especially with my EIN which had an error message that required a long hold time for an IRS phone call.
Service was great, but definitely recommend reading the fine print and all confirmation emails to make sure you only pay for what you need.
Responsive and helpful!
I highly recommend selecting USA LLC…
I highly recommend selecting USA LLC Filing as a service, overall great customer service as I asked what additional products they offer, they were thorough in detail when it came to the description of their product services.
Fast & Accurate USA LLC Filing
USA LLC Filing was an absolute lifesaver in getting Ortaunlimited LLC up and running! Their customer service was outstanding, quick, knowledgeable, and genuinely helpful at every step. They saved me so much time and stress, and honestly, every penny was worth it. I couldn't be happier and would recommend them to anyone starting a business!
This experience has been wonderful…
This experience has been wonderful working with USA LLC filing. I knew absolutely nothing about starting an LLC and everyone really helped me understand what I was getting myself into. I especially enjoyed working with Angie as she broke everything down for me and answered all my questions with pure confidence. I highly recommend working with them as they seem to really know how to make this as easy as possible!!
Wonderfully helpful !
Queen!
Alissa, my queen
Helped me set up Pluto's Publishing and it was easy, breezy, beautiful, thank you queen
Quick and Easy!
This was the easiest part of getting my business setup. The team was quick to help guide me through getting everything squared away. I really appreciated the timely and thoughtful responses!
USA LLC Filing helped me start my…
USA LLC Filing helped me start my Georgia business, fast and easy! They saved me a lot of time, and customer service was very helpful and informative! I look forward to using their services, in the future!
USA-LLC Filing Is Unique!
USA-LLC Filing is a unique, and quality Business! They are Helpful, Dedicated, Honest, A Great Website, and Committed to making their clients their First Concern.
As with any business handling complicated
customer LLC needs, USA-LLC anticipated and resolved any issue that presented itself during my LLC acquisition.
If Kindness, and Coordinated Team Effort is what your looking for, look No Further!
Thank you All for organizing and keeping a watchful eye on my LLC Growth and required document fulfillment.
You are to be Trusted.
great stuff!
SCAM!
This is what this company does.
Bundles hidden recurring fees into a standard LLC filing process. A deceptive and predatory billing practice. I placed an order for an LLC filing, not a costly secondary subscription service. This company is well-known for these shady, opt-out tactics designed to trick consumers. Burying a $199 fee in the fine print of a "Submit" button does not constitute informed, lawful consumer consent. I wonder how many times they’ve gotten away with this. Probably plenty since sadly, they’re still in business.
I am moving forward immediately with a formal fraud and merchant dispute with my bank to reverse this charge.
I am communicating with their customer service department at the moment and there are a lot of back-and-forth emails. Obviously, without a successful outcome.

Reply from USA LLC Filing
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







