USA Bites Reviews 75

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing customer service same hour responses and always managed to answer any queries. Unfortunately one of my kool pop freeze poles burst and was missing 2 small items. However they got straight back... See more

Rated 5 out of 5 stars

I had a great experience from start to finish! 1. The checkout process was smooth with proper card checks, which gave me confidence that my purchase was secure. 2. I had a few queries about flavo... See more

Rated 5 out of 5 stars

AMAZING COMPANY!! Each time I have ordered I have had no problems with my order, all very well packed, quick delivery, fantastic customer service (especially from a lady called Alexa who went out of... See more

Rated 3 out of 5 stars

Delivery was great, really quick. Disappointed that the product I wanted, an 82 gram chocolate bar, wouldn't allow me to add more than 2 to the basket, so delivery fee cost more than the product

Company details

  1. Candy Store

Written by the company

Experience the flavors of the world without leaving the UK! Welcome to USA Bites, your destination for big tastes from the USA and beyond. Just pop by our shop in Market Harborough or shop online and let your taste buds explore!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you

Thank you
Happy with my order
Especially the Vidal spicy mangoes - first tasted it when I went to SF then suddenly missed it so I bought from your store. Glad you have them in stock

August 1, 2025
Rated 5 out of 5 stars

Mystery box

Ordered online on behalf of my son who wanted to treat his niece to her first mystery box . Collected in store where they double checked the note for nothing spicy . Great friendly service

July 21, 2025
Rated 5 out of 5 stars

I had a great experience from start to…

I had a great experience from start to finish!
1. The checkout process was smooth with proper card checks, which gave me confidence that my purchase was secure.
2. I had a few queries about flavours and left a note during checkout—someone got back to me quickly, updated me on the order, and was really accommodating to my requests.
3. Delivery was super fast!
4. Everything arrived as expected, with no issues at all.
5. Overall, a lovely and professional service—I’ve already ordered again!

April 5, 2025
Rated 5 out of 5 stars

10/10

10/10.
ordered sunday evening came tuesday morning. nothing missing and packaged great. would definitely recommend and would 100% order again. great prices too.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Next day deliveries! Why wait?

A good choice of products with items clearly shown as in stock or not so you know what you order will be delivered. I hate having to wait for deliveries but if I know I am going to be at home on a particular day, I will order the day before. Quality!

January 24, 2025
Rated 5 out of 5 stars

Great experience all around

Ordered 25 cans on my lunch break and they were there by lunch the next day. Not even paying extra postage, just excellent service.
Cheaper than others around by 25-100% so good value. Product was perfect.

January 15, 2025
Rated 5 out of 5 stars

Super quick delivery and great experience

I have tried a lot of American food website/brands in the UK and this company is by far the best I’ve experienced. Ordered on Sunday and arrived on Tuesday, and the items are just as expected! I will definitely be coming back to order from you.

January 21, 2025
Unprompted review
Rated 3 out of 5 stars

Delivery was great

Delivery was great, really quick. Disappointed that the product I wanted, an 82 gram chocolate bar, wouldn't allow me to add more than 2 to the basket, so delivery fee cost more than the product

December 16, 2024
Rated 5 out of 5 stars

A great shop!

Sent everything I asked for (bar 1 item which was out of stock, but informed me and refunded immediately) I spoke to someone over the phone who was great and very professional. I will shop with USA Bites again. I highly recommend and the prices are also reasonable.

December 19, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look