USA CarShip Reviews 1,240

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, reviewers had a great experience with this company. Customers consistently praise the professional and friendly staff, highlighting their helpfulness and clear communication throughout the process. Many people found the service to be very good, with smooth operations from dispatching to pickup and delivery. Reviewers also appreciated the fair pricing and efficient arrangements, often noting that their vehicles arrived safely and on time. However, some customers also noted significant issues with pricing, where initial quotes were drastically increased, sometimes by two or three times the original amount, and deposits were not refunded. A few other people also felt that the delivery service was unreliable, experiencing missed pickup times and vehicles that never arrived as promised. Additionally, some reviewers reported poor communication and unprofessional conduct, including concerns regarding reviews and attempts to charge extra fees.

What people talk about most

Price

Customers consistently note ambiguous experiences with price, with many reporting that initial quotes were... See more

Service

Users describe ambiguous interactions with service, with many reviewers reporting extremely poor experiences,... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting specific individuals for their... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers experiencing significant... See more

Payment

Reviewers highlight negative aspects of payment, with many reporting issues with unexpected charges and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Communication was great Robert Austin definitely pushed hard to find the best priced delivery carrier Truck was picked up and delivered in the time promised Great job!!

Rated 4 out of 5 stars

Good company with professional and friendly staff. Communication was clear, pickup and delivery were on time, and pricing was explained upfront. Overall a smooth experience and I would use them again... See more

Rated 5 out of 5 stars

Our company has used USA CarShip several time to relocate vehicles between our bases. We greatly appreciate how quick they are to quote and answer any questions. Will definitely use again. They make t... See more

Rated 5 out of 5 stars

I had a great experience with them. from start to finish. The entire team was professional, knowledgeable, and incredibly responsive, which made the car shipping process smooth and stress-free. From... See more


Company details

  1. Trucking Company
  2. Truck Rental Agency
  3. Vehicle Shipping Agent

Written by the company

We have built our network in an extremely innovative manner, leveraging new technologies to make it possible for customers with multiple vehicles or who want a reliable car delivery experience. From top to bottom, our team works tirelessly to deliver the highest quality services — every time. With over 14 years of combined experience, we helped many customers and delivered their cars on the door step. USA CarShip company has grown to one of the largest auto transport companies in the country in less than ten years! The reason is simple: After reaching a growth rate of about 50% every year, it was clear that we needed to invest more and increase our investment capacity. Our current stock-pile count includes all types (road, highway & rail) vehicles which are used for transporting cars from point A city to B city to their final destination and delivered directly to customers place.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I contacted Sam Wood to move a car that…

I contacted Sam Wood to move a car that I purchased. They quoted me a price and after 2 weeks my car was never shipped. They kept saying they could not find a driver for the price they quoted me. They wanted more money. I am still trying to get my money back. Do not ship a vehicle with these guys. It is a scam.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

I recently shipped my vehicle with USA…

I recently shipped my vehicle with USA Carship Inc and couldn’t be more satisfied with their service. After speaking with Steven and reviewing customer feedback, I knew they were the right choice. Steven Smith provided outstanding support, keeping me updated every step of the way. The shipping was quick, and my car arrived on time in perfect condition. USA Carship Inc is professional, reliable, and efficient—I highly recommend them!

March 24, 2025
Unprompted review
Rated 1 out of 5 stars

Was quoted $800 but ended up paying…

Was quoted $800 but ended up paying $2200 . Car was delivered in 10 days because truck broke down . It wasnt picked up door to door , had to drive car to a bigger intersection. Would have used Monty transport service instead , they pickup and drop off door to door without a problem ….

March 23, 2025
Unprompted review
Rated 1 out of 5 stars

This company scammed us

This company scammed us by quoting us less than $500 and on the day of pickup said the price couldn't be cheaper than $1300. Would not refund the $125 deposit after lying to us. They also attempted to charge a $200 cancelation fee after they screwed us over. The high star reviews must be fake. I would not trust them.

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

Beware

It is truly amazing to me that this company shows an overall review of over 4 stars!!
BEWARE! The price I was given when requesting quotes from carriers was $245. In the end it cost me $450! They “low ball” you and once you make the commitment the pricing starts to go up.
When I challenged the price increases (plural) they advised it was all in the contract I signed electronically. Shame on me for not taking the time to read the contract. I assumed I was dealing with a reputable company. Honesty and integrity- not with this company.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Greatful & thankful

I'm so relieved that my car arrived in perfect condition. Thank you for the excellent handling of my car. Thank you for providing such a reliable and trustworthy service.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Thomas Williams was great to work with…

Thomas Williams was great to work with . He got me the best price and was with me during the whole process . He made it very easy . Highly recommend Thomas Williams and his company to anyone looking to transport a. The driver was great and detailed the whole transport process .

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

Do not trust this company it is a total…

Do not trust this company it is a total SCAM they took my deposit and told me they could get the car shipped for 365 which was a total lie fir me to sign a contract then told me the price would be double, so I told them to send my money back they tried to tell me they were still working on it tried to get me to wait around until they could get a driver to take the price they quoted.
Then basically I would get a voucher [as if I would ever do business with again] totally do not give them your money!

February 13, 2025
Unprompted review

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