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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness and reliability, making content management and sharing significantly easier. Many people highlight the exceptional customer service, noting its quick response times, helpfulness, and responsiveness. The service is often described as a solid partner, contributing to business growth and providing an engaging experience for their own customers. However, some customers also noted issues with integration, mentioning limited data availability and a lack of flexibility in agreement structures. A few people felt that the platform oversold and underdelivered for non-subscription-based businesses, with one-time purchase options being glitchy or unavailable.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the platform's clean interface,... See more

Website

Reviewers mention positive feedback about the website. Customers are satisfied with the clean interface,... See more

Service

Consumers find the service to be positive. Many reviewers praise Uscreen as a professional and helpful tool,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting its professionalism,... See more

Response time

Customers consistently report positive experiences with response times. Reviewers frequently praise the... See more

Based on these reviews

Rated 5 out of 5 stars

I've been with Uscreen for almost 4 years now, and I couldn't be happier. The customer support is extremely quick, responsive, and helpful every single time. The platform itself is easy to understand... See more

Company replied

Rated 5 out of 5 stars

I've been using Uscreen for over 2 years now, and it's been a great experience. The platform is user-friendly and reliable, which makes managing and sharing my content so much easier. Anytime I’ve nee... See more

Rated 5 out of 5 stars

One thing that continually impresses me about Uscreen is the innovation. There is always a healthy supply of new features, fixes, and resources. From the perspective of our customers this is appealing... See more

Company replied

Rated 5 out of 5 stars

We searched everywhere for the best platform to host our videos and even looked at building our own website. We then found Uscreen. The platform has saved us years of work. It's easy to upload, ma... See more


Company details

  1. Software Company

Written by the company

Uscreen is an all-in-one membership platform built for video creators to launch paid memberships that include an on-demand video library, live streaming capabilities, and their own community space, all in their own branded site and OTT apps.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

225 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I can't recommend this site enough, Fantastic

I can't recommend this site enough. Its so easy to use. In just Under 1 week I was able to create a Website and add videos. The templates that were available are incredible. Also the Chat feature is a brilliant tool its AI but if you get really stuck it gives you the option to speak to a human and so far I've had fast responses.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

One of the Best Decisions I Made as a Video Creator

Uscreen has been very helpful in helping me grow my revenue as content creator. Their platform is excellent and the staff are committed to help you in every step of the way.

Initially, I had a terrible experience with one of their staff. Their COO stepped in to resolve the issue.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Uscreen has completely changed my life…

Uscreen has completely changed my life & income. From struggling with my 1-1 coaching business to launching my subscription site and 5x my income within 3 months! Iv received full & ongoing support during set up and throughout the whole process of running my business!

They are constantly adding new features & the team are very responsive if you need anything.
Forever grateful and excited to reach more people with my online studio!

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

Uscreen changed our lives...

Thanks to Uscreen we were able turn our small YouTube channel (Refeel Yoga) into a viable source of revenue. They've enabled us to be able to teach, travel, study, while generating passive income and live an amazing life.
Also, their customer service it top notch! They've been so helpful every time I've needed something, they're constantly innovating and adding new features for free, I can't recommend them enough. 5 stars is too few!

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Uscreen offers best in class apps for content creators

Overall, Uscreen has been a game-changer for Chris Ryan Fitness. It has enabled me to expand my reach, provide a high-quality service to my clients, and grow my business in ways I couldn’t have managed on my own. If you’re a content creator looking for a robust, reliable, and user-friendly platform to distribute your content, I highly recommend Uscreen.

Thank you, Uscreen, for helping bring Chris Ryan Fitness to life and supporting me in my mission to make the world a healthier place!

July 11, 2024
Unprompted review
Rated 3 out of 5 stars

Customer since 2022

Uscreen has been our video hosting website since we October 2022. The website and back-end interface are user-friendly enough, allowing us to focus on creating quality content without much technical issues. Their customer support is always helpful and responsive. We chose Uscreen for its community features, and the ability for our audience to comment on specific videos has fostered a strong sense of engagement and community.

Despite its strengths, Uscreen has some notable downsides. The analytics are not as detailed or informative as we would like, although we are hopeful about the improvements they're making. The most significant drawback has been the outrageous increase in cost per subscriber. This substantial hike was difficult to budget since our operations costs are already very high, but we decided to stay with Uscreen due to the overall benefits. While there are areas needing enhancement, such as analytics, back end community notifications and pricing, we are overall happy with them. I really miss when Uscreen had their community on Facebook, I feel like there's a lack of interaction on their Uscreen community since we had the switch.

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

I use Uscreen to host my Membership…

I use Uscreen to host my Membership platform and they make it super easy to be able to do it as a solopreneur. I'm able to see everything that is going on with sales, members and the community in one simple backend. Uscreen is also continually rolling out new features that their community requests and the software continues to improve. Its a solid choice if you want to build a membership platform around video content.

July 9, 2024
Unprompted review
Rated 4 out of 5 stars

Excellent platform.

Excellent platform.
Excellent quality/ price ratio.
Quick and helpful help.
The only downside is that it does not have multilingualism.

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great platform for video subscription!

Uscreen is a great platform that works very well for our video subscription service. Their customer support is always fast to reply and they are always looking at ways to work with us and improve their services and ours.

July 9, 2024
Unprompted review
Rated 4 out of 5 stars

Growing with UScreen

The UScreen team is very responsive. While we've experienced growing pains, UScreen has very much grown along with us. They prioritize serving their customer's needs. While the overall needs of the Uscreen community don't always match up with our organization's most pressing needs, UScreen advisors always answer our questions and help us with our own needs. We appreciate new feature roll outs and we appreciate the forward thinking nature of the UScreen team.

July 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great platform, Amazing Team!

Our company has been using UScreen for the past 3 years. We love it! The support that their team offers is amazing! From the transition team to customer support, they have all been top notch. The platform works well but it is the exceptional team behind the platform that makes my life easier!

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Uscreen !

Excellent experience with Uscreen !
The chat support is always so fast to answer, they help you with any question you have. The Membership+ platform is great for going deeper into the membership business model, and helps you develop yours.
There are calls planning every week if you wanna be guided as well - experience very complete !

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

USCREEN is an outstanding team

USCREEN is an outstanding team! Their support for our digital studio has been invaluable. Our Account Manager, Danielle, is absolutely amazing and has made a significant difference for us! I highly recommend USCREEN if you are looking to create a digital studio! @hoodfit_

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Nothing's Like Uscreen

The platform is intuitive and the entire Uscreen team provides help at every step of the process. I never felt like I had to comb through support articles or Google things to make progress. I always had a real person there to help me build the membership out successfully.

April 1, 2024
Unprompted review
Rated 4 out of 5 stars

Pro solution for video channel builders

I've been with Uscreen since 2020 and have enjoyed fantastic support throughout. Tech queries are usually answered in minutes, features are steadily rolled out, and everything is slick. This makes my job as a creator so much easier, because I can focus on making quality videos, knowing that the payments systems and renewals, notifications, apps, chatroom, everything just works! There is some room for improvement in features for online learning, and the price is high, but you're getting a dedicated team that looks out for your success so it's worth it.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Uscreen: Excellence in Support & Ease of Use

From the outset, Uscreen has proven to be an exceptional company that I enjoy working with. Their support team stands out for its incredible efficiency and readiness to assist at a moment's notice. The platform itself is remarkable user-friendly, offering a seamless experience for both us and our customers. It is clear that Uscreen prioritizes both functionality and service quality, making it a top choice. Highly recommended!

June 15, 2024
Unprompted review

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